MuscleFood Reviews

Name: MuscleFood
Address: 23-25 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire
Rating: 4.33

4.3 Rating 4,134 Reviews

82 %

of reviewers recommend MuscleFood

Visit Website

Phone:

07702165657

Email:

rich.milham@musclefood.com

Location:

23-25 Park Lane Business Centre,
Park Lane,
Nottingham
Nottinghamshire
NG6 0DW

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MuscleFood 5 star review on 4th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered from Muscle Foods for a couple of years now at least. Always a good selection and quality meats and fish.”

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Posted 1 year ago

“Food is lovely will be ordering more, thank you for putting your self in northern ireland”

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Posted 1 year ago

“Excellent service, great variety and quality products at a great price. Hampers are perfect for planning family meals for the week ahead.”

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Posted 1 year ago

“Good quality meat and very reasonable prices”

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Posted 1 year ago

“Love MuscleFood. The value and service is second to none and ordering this way really helps to support healthy eating because you can always have meat ready to go! Highly recommend.”

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Posted 1 year ago

“Great value and convience, won't be going back to the supermarkets”

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Posted 1 year ago

“Found a hair in 1 of the chicken packs and another chicken pack smelled like its been off for a few days”

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Posted 1 year ago

Hi Daniel, Really sorry to see your review. I can see we have passed this onto our compliance team and this is being handled with yourself and our support team.

Posted 1 year ago

“Not impressed at all. Package arrived all bashed and box torn. Yeah I understand the courier is responsible but the company should provide better packaging. When I opened it it was a pool of water as the ice packs had melted. One of the meals had a "foreign object" in it which looked like bone....the meal was a meat free one. Company didn't seem that interested when I contact them.”

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Posted 1 year ago

Dear Linda, Thank you so much for taking the time to provide us with feedback on your recent experience with Musclefood. We truly appreciate your openness and willingness to share your thoughts with us. Firstly, we would like to extend our sincerest apologies for the condition your package arrived in. We completely understand your frustration with the bashed box and torn packaging. We are deeply sorry that you had to deal with a pool of water due to melted ice packs upon opening the package. This is certainly not the standard we aim to uphold, and we will take immediate action to rectify this issue. I can see our team have been in touch and have rectified this issue with yourself.

Posted 1 year ago

“Delighted with my order. Good quality and low price. Definitely will order again.”

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Posted 1 year ago

“Good quality. Recommended”

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Posted 1 year ago

“Very nice Meet and Good value for money, beautiful bit of steak and Chicking, I’ve had nothing from these people that I would complain about thanks”

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Posted 1 year ago

“extremely disappointed in the service at Muscle Food annd would not reccomend them again. Ordered on 13/6/24 for a delivery on 18/6/24. On 17/6/24 at 10.48am I received an email saying DPD was expecting the parcel and they'll be in touch when it's out for delivery. On 18/6/24 at 4.25pm (the day I was supposed to get the delivery), I received another DPD email saying "your parcel will now be delivered on 19/6/24", which is a day later than it was supposed to arrive. Those are the ONLY emails I received from DPD. Made a complaint and they told us that "they had told us via DPD that the box was damaged and it couldn't be delivered". No they didn't tell me this at all and was a lie. Literally had no email of this at all from Musclefood or DPD. Made a complaint, they said they will try to delivery it on the next available date which was 5 days later on 22/6/24, which frankly wasn't good enough, as we hadn't bought any other food thinking it was going to arrive on on 18/6/24 as planned. I think it's awful no updates were given to us about the box issues, we had no idea it had even been damaged and they weren't sending it anymore. When trying to get compensation via a complaint on email for a delivery refund + GOOD WILL gesture. They said they'll refund the delivery AS the good will gesture, and said "we already notified you about the damaged box". Which wasn't true at all and we only found out about the damaged box after making a complaint to customer service. They refused to look into it or give a goodwill voucher a first customer. Terrible company and lying staff!”

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Posted 1 year ago

“Only ordered meal prep pots - wouldn’t recommend. Shipping and service no issues though.”

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Posted 1 year ago

“Twice I've purchased the Sirloin Steaks and unfortunately that will be the last. Poor quality.”

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Posted 1 year ago

“Ordered 10 steaks and 10 gammon. The gammon was faultless and really nice. However, the steak packets 2 of them had holes in so there was blood pouring out as soon as I opened the package. I kept them in a freezer bag but they were just sat in a pool of blood. Also a little chewy. Wouldn’t order steak again but would still try other products.”

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Posted 1 year ago

“Steaks and burgers were amazing...quick delivery and definitely great value”

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Posted 1 year ago

“Definitely the best steak I've had in a while thanks for the fast Shipping and good packing too”

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Posted 1 year ago

“Ive been using them for quite a while now, and never had any problems. Always turns up on time, and fresh.”

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Posted 1 year ago

“I have been ordering all the meat I have for the last 6 months and the quality is great and consistent, (as an Argentinian couple our quantity and quality standards are very high) they process orders very quick”

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Posted 1 year ago

“Great service fast delivery, lovely product, definitely will order again :-)”

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Posted 1 year ago

MuscleFood is rated 4.3 based on 4,134 reviews