MuscleFood Reviews

Name: MuscleFood
Address: 23-25 Park Lane Business Centre, Park Lane, Nottingham, Nottinghamshire
Rating: 4.33

4.3 Rating 4,134 Reviews

82 %

of reviewers recommend MuscleFood

Visit Website

Phone:

07702165657

Email:

rich.milham@musclefood.com

Location:

23-25 Park Lane Business Centre,
Park Lane,
Nottingham
Nottinghamshire
NG6 0DW

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MuscleFood 5 star review on 4th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved my 2nd order from musclefood on 29th May. There were 4 broken pots with plastic in so they couldn't be used, missing item and a box of ruined food! One of the boxes had no ice packs in so 3 'frozen' meals and multiple packs of meat had gone to room temperature. Over the past 19 days I have sent multiple emails and musclefood still have not resolved these issues. I am absolutely disgusted!”

Helpful Report

Posted 6 years ago

“If I Could I would give these Negative… If I Could I would give these Negative stars!. Made out first order, some £90 worth. Lots of items missing so was offered compensation that wasn't even near the value. Eventually settle on £10 refund and thought I would try them again, ohhhh what a mistake! Once again lots of stuff missing. Was promised the items and 2 weeks still nothing. The second order was left out in the sun, if it wasn't for my brilliant neighbour taking it off my doorstep and putting it in there housetl then we would have just had a wet cardboard box left. Now the food! Some items will do like such as the meatballs and the gammon (only the ones we actually recieved) but my god the chicken breast has to be the worst chicken I have ever tasted in my life. My familly didn't believe me untill they tried a few them went back to supermarket brand and low and behold the Mrs has thrown it all in the bin, it's literally fowl!. The ready meals they sent are also tasteless and rubbish. I will never order from these incompetent people again and I'm sure to be leaving my review everywhere I can!”

Helpful Report

Posted 6 years ago

“Wouldnt feed it to my dog, Horrible horrible horrible food Recently I have been trying to push myself to push for a little weight loss in the summer, however I will be the first to admit I am a poor cook and I rarely get time in the evenings to properly meal prep for my lunches at work the following day. So I decided to try some of Muscle food's "Freshly prepared meals" so that it would be a simple task for me to just heat the food up without having to do any of the prep work. So firstly Muscle foods messed up my order completely and had missed out some of the meals I had ordered and replaced them with more of the same. Not only was the food so horrendous I wouldn't even feed it to my dog, I wrote to Muscle food explaining that I was dissatisfied with the food and the fact that my order was wrong. They happily responded to a couple of emails however once I asked for my complaint to be taken further due to them not being helpful... they have now just point blank ignored my last couple of emails. They're food is horrendous, and their service is even worse. Never under any circumstances order from this joke of a company. If you want a nice healthy meal you are better off just eating soil in your garden.”

Helpful Report

Posted 6 years ago

“Terrible customer service! Made a very simple order - the confirmation have far more items that I'd ordered. Tried to cancel immediately via emails which were ignored then customer services have been ignoring me ever since. This company does not care about its customers and should be avoided.”

Helpful Report

Posted 6 years ago

“Customer service terrible food arrived out of date gave me and my children food poisoning had to throw the rest of meat in bin wasted £70 on rotten food tried contacting muscle food been over 2 weeks still jo response just the same automatic response email stating they will contact me in 24 hours 5 emails and a Facebook message later and I'm still waiting to talk to a customer advisor. If you dont want get sick or waste money on rotting meat avoid muscle food at all cost all they care about is money. They dont give a s**t about there customers”

Helpful Report

Posted 6 years ago

“Have bought from them before ..last time DISASTER..ordered a jumper that was reduced to £39.50 .you also got to hampers free ..was paying £5 for delivery as not over £70 ..they took £80 from my bank !!! Emailed them etc ..they have totally ignored me ..will NEVER use again”

Helpful Report

Posted 6 years ago

MuscleFood is rated 4.3 based on 4,134 reviews