“Friendly and knowledgeable staff. Best price in Australia for the Boss Katana guitar amp. And delivery so quick even around Christmas time made it so convenient. Recommend for those interstate. All very refreshing”
“We ordered a Fender Bass Amp as a Christmas present for our grandson. The price was competitive and the ordering process was simple. A confirmation email was sent to us straight away with with a tracking number so we could see where the amp was at any time. The amp was delivered to his door in excellent condition in a short delivery time. He is very pleased with the product.”
“I bought a Aria Pro 2 guitar just prior to Christmas and it was delivered to Melbourne within a couple of days. The price was the best anywhere in Australia by a wide margin and Music440's communication and service was great. I'll check them out first for my next purchase”
“This was my first time shopping with music 440. The website is easy to navigate with a wide range of stock. My order was shipped surprisingly fast, which I wasn’t expecting due to it being so close to Christmas. Very impressed.”
“Sales of items are obviously more important than servbice to this company.
Time frames False
Courier Companies False
Excuses to cover poor service.
UNHAPPY AND WOULD NEVER RECOMMEND IN SPITE OF GOOD PRICE.”
Hi Robert, we pride ourselves on service, that's why we offer a money-back guarantee if you aren't happy with the item. I note that you made your order during the busiest time of year for couriers and that your parcel tracking indicates that it is ON BOARD FOR DELIVERY, and all still within the delivery time-frame indicated on our website.
When we receive an online order, they are packed immediately and booked and picked up on the NEXT WORKING DAY. From your parcel tracking page, you can see that your order was made on the 10th and picked up on the 11th. https://track.sendle.com/tracking?ref=STWGST9
Other than some sort of arcane magic, we are unable to instantly teleport orders to our customers but if you hear of such technology, we would definitely like to know.
“The guys at Music 440 are so friendly and helpful when buying guitars for my son. They are always so happy for him to go in and try as many times as he likes. They are very reasonably priced and we will continue to buy guitars from them. Thanks for all your great customer service.”
“Though their use of Sendle's abysmal service was frustrating, a late package was not the fault of Music 440. What was the fault of Music 440 though, was being sent the wrong product. At best this was a mistake, at worst it was false advertising, given that I was sent an outdated version of the product listed, and later told that the model I had ordered (released at winter Namm 2020) was actually the old one. It was not.
That said, they sent me a return label and refunded me for the pedal. Though they made it right, I can’t recommend them over shopping elsewhere. I ordered the correct pedal from Sweetwater and it arrived at my door from the USA faster than Sendle got my pedal to the Sydney depot from Music 440.”