“Sales of items are obviously more important than servbice to this company.
Time frames False
Courier Companies False
Excuses to cover poor service.
UNHAPPY AND WOULD NEVER RECOMMEND IN SPITE OF GOOD PRICE.”
Hi Robert, we pride ourselves on service, that's why we offer a money-back guarantee if you aren't happy with the item. I note that you made your order during the busiest time of year for couriers and that your parcel tracking indicates that it is ON BOARD FOR DELIVERY, and all still within the delivery time-frame indicated on our website.
When we receive an online order, they are packed immediately and booked and picked up on the NEXT WORKING DAY. From your parcel tracking page, you can see that your order was made on the 10th and picked up on the 11th. https://track.sendle.com/tracking?ref=STWGST9
Other than some sort of arcane magic, we are unable to instantly teleport orders to our customers but if you hear of such technology, we would definitely like to know.
“The guys at Music 440 are so friendly and helpful when buying guitars for my son. They are always so happy for him to go in and try as many times as he likes. They are very reasonably priced and we will continue to buy guitars from them. Thanks for all your great customer service.”
“I had to order some Tortex plectrums from yas cause the music shop here (in Esperance) is very lacking, especially on quality items like this, so I'm very glad music 440 could help me with that...
The free music 440 sticker was much appreciated too, I put that on my skateboard to try to help yas get some extra business.
Sorry the review is late, life's been a bit hectic lately, I hope y'all have a good holiday season, thanks again.
“I have a very positive interaction with your staff Dylan. Very courteous and excellent customer services. Happy with my purchase and electric guitar received without problem. Thank you Music440!
“The best service I have ever received.
The staff helped me Find what I was looking for over the phone with my online order. I got a fantastic price. I ordered at 10.30am and item was received at my door by 6pm that evening. I recommend this store to everyone. It was a pleasure to shop with your store.”