MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,844 Reviews

89 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 5 years ago

“I love my boots , they exactly as ordered and comfortable”

MyCozyBoots 5 star review on 20th February 2021

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Posted 5 years ago

“I wouldn't suggest ordering from here. This is just my personal opinion because there is no one to help you and the "live" chat is unanswered. I would rather just order straight from the ugg store, that way someone can help with things like returns.”

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Posted 5 years ago

“I asked them to resubmit my return approval with instructions, after she told me it was approved yesterday. I checked my spam and there is no automated email anywhere. I can't return the boots without instructions. I asked her to resubmit the automated email and she just never responded. This website is the worst return experience I've ever dealt with. Thank God for paypal. Also, on the actual website page there is no information about the return request. I feel they are being deceptive.”

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Posted 5 years ago

“Excellent service and fast delivery! I would order again!”

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Posted 5 years ago

“Buyer beware...they have a very strict return policy that only provides a day or two to request a refund. They say that you need to make a request within 14 days of purchase. Well, it took +10 days to receive the boots. I emailed them several times and no reply. Will make a formal complaint to the BBB. Terrible customer service. Still no communication. I filed a refund request days ago and still no correspondence.”

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Posted 5 years ago

Hello Janet, Your review is misleading for other customers. Please refer to our Returns policy to better understand the terms. - You are allowed 14 days to REQUEST a return from the date of delivery. Transit time is absolutely irrelevant here. - After your request is approved (which can take up to 3 days), you are allowed ANOTHER 5 days to ship the return back. We're not limiting anyone to "a day or two", and provide a generous window to return the products. You're in your right to file complaints, but we do recommend familiarizing yourself with the returns policy before complaining.

Posted 5 years ago

“Awesomely cool dude!”

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Posted 5 years ago

“I ordered for the first time. Shipping is very fast. Thank you.”

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Posted 5 years ago

“It was a very nice experience, and I love my new UGGs.”

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Posted 5 years ago

“Love the shoes. Great and super fast service. Would definitely recommend”

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Posted 5 years ago

“Second pair of boots I ordered from them . Amazing and fast shipping.. I wished I came across this site years ago !❤️”

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Posted 5 years ago

“It was a great experience i just ordered the wrong size boots but they quickly gave me my refund. The boots looked nice online even though i never opened the box to see them.”

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Posted 5 years ago

“These shoes are awesome. They are a true fit for all your Ugg boots and shoes. Will be checking back to see what I can find.”

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Posted 5 years ago

“Five Star Love the boots. They fit perfectly and are very comfortable and warm. Your service was great. Thanks”

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Posted 5 years ago

“These boots were exactly as advertised and they fit perfectly. Love them”

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Posted 5 years ago

“Good price, fast shipping, and amazing quality! Just perfect . If you’re looking for your sign, this is it. Go ahead and order don’t hesitate! :)”

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Posted 5 years ago

“It was incredibly easy to place my order and the boots arrived almost immediately. Very well done :-)”

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Posted 5 years ago

“I got the wrong boots and wrong size. I am still waiting for information to return them.”

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Posted 5 years ago

“I love my boots came fast too”

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Posted 5 years ago

“I have wanted Black bow Ugg boots for so long! When I found them I was very happy with the pictures they provided. They had my size ( finally someone who had a 7) I said why not lets try them out. When I went to order it was very easy check out and I received them a few days later and I AM IN LOVE! I am soo soo happy with the company and their brands! I will definitely will be ordering from them again. VERY SOON!”

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Posted 5 years ago

MyCozyBoots is rated 4.6 based on 2,844 reviews