MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,737 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 18th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived timely, just waiting on information regarding my exchange.”

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Posted 4 years ago

“My boots arrived in record time. We live in the middle of nowhere and we never get packages that fast. The boots are super cute and cozy warm. I'll definitely be ready for next winter.”

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Posted 4 years ago

“I love your selection of ugg boots but they are all sold out so I am also very sad at the same time.”

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Posted 4 years ago

“My husband absolutely loves the sanukes I got him. They were delivered quick and were exactly what I was expecting.”

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Posted 4 years ago

“I never received my boots and can’t get ahold of anyone in customer service”

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Posted 4 years ago

Hello Christine, I have carefully reviewed the communications between you and our company. First of all, I do want to confirm that, according to tracking #, the package was delivered to your mailbox on May 14 at 3:28 PM. Also, our customer service department sent you multiple emails confirming delivery and even provided a copy of the shipping label attached to your package to confirm the delivery address.

Posted 4 years ago

“Great Boots at a great price Delivery was quick and secure”

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Posted 4 years ago

“Delivered as promised... I fully recommend. It's all in the service and product offerings!”

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Posted 4 years ago

“Love my new ugh slides!!! They got here so fast with the free shipping I was literally shocked! Will def be purchasing again from my cozy boots”

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Posted 4 years ago

“Love the boots!!! Super fast shipping. I can’t believe how fast and easy it was. I will definitely be back!!”

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Posted 4 years ago

“She is where exactly as described and came very quickly. I’m very happy with my purchase.”

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Posted 4 years ago

“Perfect experience. Buy with confidence.”

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Posted 4 years ago

“Easy ordering and prompt delivery. Would definitely recommend .”

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Posted 4 years ago

“These shoes are very comfortable. I haven't had them long, but from the very beginning there has not been any issues of rubbing or irritation. I appreciate that they come in half sizes!”

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Posted 4 years ago

“Got my boots super fast! Amazing quality and styles. Too much to pick from.”

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Posted 4 years ago

“My Uggs came well packaged and timely. I'll definitely shop from My Cozy Boots again.”

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Posted 4 years ago

“Very pleased with the boots and the delivery. This was my first order from My Cozy Boots and the boots arrived perfect and sooner than I expected. The boots are beautiful and comfortable. I will order again for this company and feel like a valued customer.”

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Posted 4 years ago

“they delivered fast and was a perfect find!”

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Posted 4 years ago

“"My Cozy Boots" make the perfect gift. I was so pleased to receive them in time for my husband's 75th Birthday. Thank you for your prompt delivery and amazing quality of product.”

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Posted 4 years ago

“Never got my order and they wouldn't refund me”

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Posted 4 years ago

Dear Eugenia, Your order has been delivered to your mailbox by the carrier, which is confirmed by the tracking number: March 22, 2021, 12:44 pm Delivered, In/At Mailbox QUINCY, MA 02169 Your item was delivered in or at the mailbox at 12:44 pm on March 22, 2021 It looks like you also attempted to initiate a claim with the package insurance and it was denied due to the fact that "it falls outside of the package protection policy guidelines."

Posted 4 years ago

“Customer service is the worst. I am trying to return something and no one has responded”

MyCozyBoots 1 star review on 27th April 2021

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Posted 4 years ago

Dear Carol, Your review is misleading and untrue. We have 1) accepted your return request 2) responded to the emails you sent with instructions on how to retrieve return information. Specifically, we said that an email was sent to you AND you can always find return details in the RMA request you opened. The fact that you find it hard to locate an email or log back into the request you opened is not something we should be blamed for.

Posted 4 years ago

MyCozyBoots is rated 4.6 based on 2,737 reviews