MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,810 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how MyCozyBoots made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wear a size 12 and wanted to replace my favorite UGG black slippers. I looked on my usual websites and found nothing. My Cizy Boots had exactly what I wanted at a great price and with great service. Thank you. I’m wearing them now and love them!”

Helpful Report

Posted 4 years ago

“I had been looking for the Ugg Ultra tall boot for some time and was thrilled to find it here! Arrived quickly and they are perfect! Thank you!!!”

Helpful Report

Posted 4 years ago

“Excellent! Item came sooner than expected!”

Helpful Report

Posted 4 years ago

“I love my new boots! Shipping was quick, and they are so cozy!”

Helpful Report

Posted 4 years ago

“Boots are great and just as described. My husband loves them.”

Helpful Report

Posted 4 years ago

“I recently ordered boots from this company. Unfortunately they were too small. I attempted to ask for an exchange. However, they will not allow a return until it is “approved” which took several days. In addition, I emailed them 3 times to ask if I could exchange the boots rather than just return them and never got a response. They actually did me a favor, since I will no longer use this company for anything. The return cost me an extra $25 and they made the whole thing more difficult than it needed to be. I will stick with Amazon from now on!”

Helpful Report

Posted 4 years ago

“Shopping e experience was good however shipping and delivery were not as described. This is not the fault of the shipper but the shipping itself. Was delivered 3 days later than promised.”

Helpful Report

Posted 4 years ago

“Nice and prompt customer service was charged sales tax to a state that mailorder is not taxed one quick email a response and refund in less than 24 hrs”

Helpful Report

Posted 4 years ago

“Purchased some gorgeous Ugg boots and am very happy with my boots. Shipping was quick and customer service was great ! Thank you”

Helpful Report

Posted 4 years ago

“I’m in love with my order!!! The packaging was in tact and it came super fast. Will be ordering from here again.”

Helpful Report

Posted 4 years ago

“I love them! Authentic boots and they ship very fast. You CAN NOT BEAT THE PRICE!!”

Helpful Report

Posted 4 years ago

“The boots came very quickly and were in perfect condition.”

Helpful Report

Posted 4 years ago

“love the boots!”

Helpful Report

Posted 4 years ago

“Great experience! Boots arrived on time, in great shape, I get more compliments on these boots than any I’ve ever gotten”

Helpful Report

Posted 4 years ago

“Boots exactly as described, secure packaging for shipments, tracking number provided and arrived in a timely fashioned. That feeling when buying online works - 😊”

Helpful Report

Posted 4 years ago

“My boots never came, and it’s been an issue getting it resolved.”

Helpful Report

Posted 4 years ago

Hello Brooke, As per our conversation and tracking information, your package has been delivered to your doorsteps. We have also advised you that your order comes with insurance that covers lost and stolen packages. I see you already initiated a claim with the insurance company and it's being currently reviewed.

Posted 4 years ago

“The boots shipped fast and are very cute!”

Helpful Report

Posted 4 years ago

“Really comfortable and warm but I would size up because of the the fur inside”

Helpful Report

Posted 4 years ago

“Fast shipping, great service!”

Helpful Report

Posted 4 years ago

“My order was quick to arrive and exactly what I wanted. Thanks, Cozy Boots! I will shop with you again, soon!”

Helpful Report

Posted 4 years ago

MyCozyBoots is rated 4.6 based on 2,810 reviews