My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasing technician and seemed very knowledgeable”

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Posted 8 years ago

“My concerns were solved and taken care of.”

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Posted 8 years ago

“e-mail problem was resolved”

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Posted 8 years ago

“Virender Singh was my second try at getting a simple problem fixed. And he fixed it. The first time, there may have been a problem with more than one person trying to call me. I don't know what happened; but the second try was successful.”

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Posted 8 years ago

“they solved my problem today completely”

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Posted 8 years ago

“Thank you for your help in finding all the problems with my computer, your technicians were very helpful and after doing it twice, hopefully we are in good shape. Your technicians were very nice respectful.”

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Posted 8 years ago

“Very patient w/ me; took a lot of time to resolve my PC's "issues"!”

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Posted 8 years ago

“I had work done byphone support the other day. After a few days some erratic behavior started. I contacted phone support, but my plan had expired. Narender patel graciously spoke to a supervisor and got permission to fix the problems. Thanks”

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Posted 8 years ago

“Fixed issue i was having with sending and receiving e-mails”

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Posted 8 years ago

“Tech very helpful. The only reason I did not score the session a "5" is because of communication issues. I was repeatedly asked if the technician could work on my computer, giving me the impression he was just initiating the work, when in hindsight, I believe he was asking additional permissions as the work was in progress. I adjusted my style and answered as closely to as I was being asked.”

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Posted 8 years ago

“I had several issues going on with my computer, some I had lived with for months. Aman Kumar Chauhan walked through each issue with me and resolved each one. I was very pleased. The only thing I didn't like was, his dialect was hard to understand and he spoke quite softly, and too fast. I end up saying, "what? what did you say?" repeatedly and frequently. He probably got tired of hearing it. When I call My Phone Support, my priorities are: 1. to get the problem fixed and, 2. it be done in a timely manner, 45 min. or less. Tonight went fairly quickly but this is the second time we spoke concerning the main issue of installing Flash Player (or in this case, opening up the filters). We spent an hour on the phone the day before, and he couldn't fix the issue. He was courteous enough however, that he called back this evening and seemed to know exactly what to do to fix the issu, leaving us time to tackle other issues. Thank you Aman!”

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Posted 8 years ago

“solved problem”

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Posted 8 years ago

“Gave good tech support as to best ways to clean and tune my laptop.”

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Posted 8 years ago

“computer running faster”

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Posted 8 years ago

“fixed the issue”

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Posted 8 years ago

“I will know tomorrow if it works right or not. I have to go to bed”

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Posted 8 years ago

“Although I followed all of her instructions, my first tech (Shivani) seemed impatient and frustrated with me when we were connecting. Sityam, the second tech, was really kind and helpful.”

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Posted 8 years ago

“fixed my current problem”

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Posted 8 years ago

“He was very effecient and patient with me”

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Posted 8 years ago

“He resolved my printer selection problem. He had me disconnect the printer wire which was a pain as this was not the problem. I should have shown the tech what I was calling about in the first place. But, he got me there. Thank you!”

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Posted 8 years ago

My Phone Support is rated 4.8 based on 3,344 reviews