My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,493 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total liers - ordered Christmas presents before thier christmas cut off. They sent a tracking code a week ago showing it was with the courier, when I chased the courier, the courier stated it hadn't been passed to them. My-picture insisted it was. Today 21st Dec (a week later) - My-picture have stated they will not be making their promissed xmas delivery date, due to a backlog. Liers total liers”

Helpful Report

Posted 1 year ago

“Very Impressed, good value goods, well packaged parcel and quality of items exceeded my expectations. Only slight concern, quality of photo on mug excellent but inside of mug feels rough so not sure how long it will last over time as may stain. Plus cushion cover zip tricky to do up with arthritic hands as no tag to pull on it but a lovely cushion.”

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Posted 1 year ago

“I wanted a gift for my son and daughter in law which would be a lasting reminder of their honeymoon this year. They had some wonderful photos taken. I am very pleased with how the photo I chose for them has been reproduced on canvas and can’t wait to give it to them. The item was well packaged and delivered in a week.”

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Posted 1 year ago

“No idea, didn’t arrive here, says it was delivered but not at my day, gutted”

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Posted 1 year ago

“Prompt delivery. Nice items. My son is delighted with them ( and actually already uses your services).”

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Posted 1 year ago

“Fantastic service and quality photos”

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Posted 1 year ago

“I am really happy with My-Picture.co.uk and the purchases I have ordered through the company. I haven't had to return anything as all merchandise I have brought through them has been good quality, and brought in the sales. Therefore the price of items have been really affordable, which is great because I am presently starting up an Arts business. I particularly love the magnets and acrylic photos I had printed, good quality and everything packaged well and sent to me quickly. The only small problem I experienced ordering online was the site for some reason would not accept my login details after I had made an order. I spoke to an advisor online through the site but they weren't particularly helpful in finding a solution to rectify it. In the end I had to set up a whole new account with a different email. Aside from that I am a happy customer.”

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Posted 1 year ago

“Great pic”

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Posted 1 year ago

“The quality of the cushion is fantastic.”

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Posted 1 year ago

“Great service, sent out promptly from ordering Quality of picture photo good Would definitely recommend and use again”

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Posted 1 year ago

“The canvases and other items arrived quickly and on time, but were left on our front doorstep, open to the elements, not "In front porch" as described by the courier. Luckily, it was just windy and not raining as well. Very pleased with the items ordered.”

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Posted 1 year ago

“I have bought numerous canvasses and I am always well pleased with the result, I would not hesitate to recommend this company”

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Posted 1 year ago

“Easy to order, delivery great and secure packaging. We have loads of canvases they are amazing quality. I can't wait to take more pictures, to make them into memorable canvases.”

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Posted 1 year ago

“Quick delivery and very happy with my picture!”

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Posted 1 year ago

“The absolute idiocy to send me a review request asking about my order that not only was NOT received all requests and rime wasting emails sent begging for a refund IGNORED ... took my money sent me nothing and now a request for a review entitled are you satisfied with your order ... unbelievable. give me my money back !”

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Posted 1 year ago

“Quick delivery, well packaged canvas! Super happy with the quality!”

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Posted 1 year ago

“Far better (glossy) reproduction of a group photo than I imagined it would be. Carefully packaged with a protective film. An ideal Christmas present for two dear friends.”

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Posted 1 year ago

“I ordered this as a gift, my friend is going to so pleased with it.”

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Posted 1 year ago

“It's a present for my son, I was very impressed at the quality of the product, will definitely purchase from you again in the future. Thankyou”

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Posted 1 year ago

“Superb quality and at an excellent price with rapid delivery.”

Helpful Report

Posted 1 year ago

My-Picture.co.uk is rated 4.6 based on 4,493 reviews