My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,493 Reviews

90 %

of reviewers recommend My-Picture.co.uk

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Metrics

4.6

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality quick service, packaged well!!!”

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Posted 1 year ago

“I don't really fancy negative reviews, but on this occasion nothing else left for me. I have ordered picture on 20th Dec, bearing in mind Xmas time, while offered 3-5 working days delivery. Gladly received an email shortly after the order that the item is ready and sent. And now its 7th working day and find out with choosen by them courier that they didn't even sent it yet. Spoken to them but they constantly lie, saying they sent. Changing delivery time , from 3-5 to during chat, and to 7 via email. Ridiculous, if they would tell me that having delay I would order something else earlier, but they keep their lies. I have to order picture from someone else today, pay a lot more for express service. Additionally 'my-picture' failed, but rejecting refund. Incompetent company, and you can't trust them.”

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Posted 1 year ago

“Customer service unhelpful. Ordered 3 separate gifts (wouldn't let me order on same invoice so had to pay 3 lots of £6 postage 😥) 2 items received which I'm very happy with. The third one seems to lost between the company and the delivery company. Phoned to find out why two items ordered on the same day, one has been received and the other hasn't. Just keep saying will be here next week. Asked for a refund of the extortionate double postage paid which was ignored. Need to sort this for my review grading to change”

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Posted 1 year ago

“Terrible service, guaranteeing xmas delivery but item still not received. Unhelpful customer service wouldn't recommend to anyone”

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Posted 1 year ago

“Happy with product but knocked a star off as there seemed to be a communication problem between yourselves and the cargo company each thinking the other had the parcel, resulting in it being in stasis for several days...”

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Posted 1 year ago

“Great value, easy ordering process. Would use again for sure.”

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Posted 1 year ago

“Was just perfect and am about to order another”

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Posted 1 year ago

“Very good service quality good and customer service good. Had to have a replacement done due to delivery company breaking product was here within a week and in time for christmas”

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Posted 1 year ago

“Exceptionally pleased with my purchase- top quality finish, very reasonably priced and arrived before Christmas- I couldn’t have asked for more !”

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Posted 1 year ago

“Excellent quality and service highly recommended 👌”

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Posted 1 year ago

“The canvas got in the end was fantastic! A lot better quality than expected!”

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Posted 1 year ago

“Pictures are perfect I love them”

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Posted 1 year ago

“Brilliant service very fast dispatch and parcels well pretacted.”

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Posted 1 year ago

“Great service and products”

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Posted 1 year ago

“Brilliant made my nan cry”

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Posted 1 year ago

“Really good photos but unfortunately I had two delivery’s that arrived with broken frames. The Frans are vey cheap and plastic.”

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Posted 1 year ago

“I ordered a 60cm x 40cm canvass print. The delivery schedule was perfect, the quality was amazing and the value was outstanding. I am very pleased.”

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Posted 1 year ago

“Photo is of good quality, l have ordered another print like it that much.tj”

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Posted 1 year ago

“Very impressed my delivery was quick wasn’t expecting it before Christmas, my photo canvas was great quality and for the size and price I was very happy, would definitely recommend.”

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Posted 1 year ago

“Very happy with how the pictures turned out, quality was much better than anticipated. Will recommend to friends and family”

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Posted 1 year ago

My-Picture.co.uk is rated 4.6 based on 4,493 reviews