My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,491 Reviews

90 %

of reviewers recommend My-Picture.co.uk

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Metrics

4.6

Based on 4,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service unhelpful. Ordered 3 separate gifts (wouldn't let me order on same invoice so had to pay 3 lots of £6 postage 😥) 2 items received which I'm very happy with. The third one seems to lost between the company and the delivery company. Phoned to find out why two items ordered on the same day, one has been received and the other hasn't. Just keep saying will be here next week. Asked for a refund of the extortionate double postage paid which was ignored. Need to sort this for my review grading to change”

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Posted 1 year ago

“Terrible service, guaranteeing xmas delivery but item still not received. Unhelpful customer service wouldn't recommend to anyone”

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Posted 1 year ago

“Happy with product but knocked a star off as there seemed to be a communication problem between yourselves and the cargo company each thinking the other had the parcel, resulting in it being in stasis for several days...”

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Posted 1 year ago

“Great value, easy ordering process. Would use again for sure.”

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Posted 1 year ago

“Was just perfect and am about to order another”

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Posted 1 year ago

“Very good service quality good and customer service good. Had to have a replacement done due to delivery company breaking product was here within a week and in time for christmas”

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Posted 1 year ago

“Exceptionally pleased with my purchase- top quality finish, very reasonably priced and arrived before Christmas- I couldn’t have asked for more !”

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Posted 1 year ago

“Excellent quality and service highly recommended 👌”

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Posted 1 year ago

“The canvas got in the end was fantastic! A lot better quality than expected!”

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Posted 1 year ago

“Pictures are perfect I love them”

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Posted 1 year ago

“Brilliant service very fast dispatch and parcels well pretacted.”

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Posted 1 year ago

“Great service and products”

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Posted 1 year ago

“Brilliant made my nan cry”

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Posted 1 year ago

“Really good photos but unfortunately I had two delivery’s that arrived with broken frames. The Frans are vey cheap and plastic.”

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Posted 1 year ago

“I ordered a 60cm x 40cm canvass print. The delivery schedule was perfect, the quality was amazing and the value was outstanding. I am very pleased.”

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Posted 1 year ago

“Photo is of good quality, l have ordered another print like it that much.tj”

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Posted 1 year ago

“Very impressed my delivery was quick wasn’t expecting it before Christmas, my photo canvas was great quality and for the size and price I was very happy, would definitely recommend.”

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Posted 1 year ago

“Very happy with how the pictures turned out, quality was much better than anticipated. Will recommend to friends and family”

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Posted 1 year ago

“Total liers - ordered Christmas presents before thier christmas cut off. They sent a tracking code a week ago showing it was with the courier, when I chased the courier, the courier stated it hadn't been passed to them. My-picture insisted it was. Today 21st Dec (a week later) - My-picture have stated they will not be making their promissed xmas delivery date, due to a backlog. Liers total liers”

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Posted 1 year ago

“Very Impressed, good value goods, well packaged parcel and quality of items exceeded my expectations. Only slight concern, quality of photo on mug excellent but inside of mug feels rough so not sure how long it will last over time as may stain. Plus cushion cover zip tricky to do up with arthritic hands as no tag to pull on it but a lovely cushion.”

Helpful Report

Posted 1 year ago

My-Picture.co.uk is rated 4.6 based on 4,491 reviews