My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,492 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick and easy ordering and a fabulous product. Highly reccommend”

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Posted 6 years ago

“Excellent quick service thank you.”

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Posted 6 years ago

“Fantastic service Amazing quality outstanding price”

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Posted 6 years ago

“Fantastic service Amazing price Superb quality Would highly recommend”

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Posted 6 years ago

“Great service once again”

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Posted 6 years ago

“Canvas arrived on time and was very well wrapped . Price was very reasonable but quality wasn’t the best”

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Posted 6 years ago

“Very quick delivery very happy with product”

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Posted 6 years ago

“Excellent value for money, website very easy to use and I received exactly the item I wanted promptly Well done”

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Posted 6 years ago

“I am so happy with my 1st order I bought the biggest canvas and the quality is 100% also it came well wrapped thanks again”

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Posted 6 years ago

“Great quality. Picture turned out much better than I thought it would. Very pleased. Good value for money and very easy to use the site.”

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Posted 6 years ago

“Picture quality was brilliant and such a good deal”

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Posted 6 years ago

“Absolutely thrilled to bits with the delivery and the canvas’s. Thank you xx”

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Posted 6 years ago

“Simple, easy and very quick.”

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Posted 6 years ago

“Very good, and here in no time”

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Posted 6 years ago

“Excellent for price, quality and delivery. I was kept up to date - excellent service - well done”

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Posted 6 years ago

“Very pleased with price and delivery and nice product to match”

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Posted 6 years ago

“I ordered a canvas from these people. When it arrived the quality was disgusting. The canvas was so thin you could see the wooden frame through it, even when the canvas was against the wall. The quality of the canvas they have printed on is so thin and so poor it is unbelievable. Their customer service is even worse. I purchased this on the .co.uk website so under UK distance selling regulations I am entitled to a full refund (especially as the item is of poor quality / defective). Despite this the seller is refusing to refund me and denies there is any issue with the canvas. The disgusting way they behave is beyond me. I'm now having to take them to the small claims court to get my money back.”

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Posted 6 years ago

“The order was received within 10 days, which I was okay with. The website looks as though it is local but it is actually travelling from Germany. By the time the frame arrived it was battered and bent out of shape. I spent nearly £100 on it and I was intending on giving this as a gift, but I am actually too embarrassed to do so. I contacted the company 5 times in total and all they have done is send me a generic reply asking for photos - despite my original emails actually containing photos of the damage!!!! Not one personal reply received and I’m out of money for this present and stuck with a huge frame that is too battered to hang up. DO NOT use this company. Their customer service is not existent and the frames are battered to the point of ridiculousness. Unless you want to just waste your hard earned cash, in which case, go ahead. Frankly, I’m appalled at this company and their lack of integrity. Avoid at all costs.”

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Posted 6 years ago

“Absolutely love my canvas prints of my beloved German shepherd that recently passed away 💖💖💖fantastic quality and very reasonably priced, I will definitely be ordering from you in the future, thank you”

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Posted 6 years ago

“Thank you! The canvas looked so much better than I was expecting and arrived in good time. Very happy customer!”

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Posted 6 years ago

My-Picture.co.uk is rated 4.6 based on 4,492 reviews