“I ordered a canvas from these people. When it arrived the quality was disgusting. The canvas was so thin you could see the wooden frame through it, even when the canvas was against the wall. The quality of the canvas they have printed on is so thin and so poor it is unbelievable.
Their customer service is even worse. I purchased this on the .co.uk website so under UK distance selling regulations I am entitled to a full refund (especially as the item is of poor quality / defective).
Despite this the seller is refusing to refund me and denies there is any issue with the canvas. The disgusting way they behave is beyond me. I'm now having to take them to the small claims court to get my money back.”
“The order was received within 10 days, which I was okay with. The website looks as though it is local but it is actually travelling from Germany. By the time the frame arrived it was battered and bent out of shape. I spent nearly £100 on it and I was intending on giving this as a gift, but I am actually too embarrassed to do so.
I contacted the company 5 times in total and all they have done is send me a generic reply asking for photos - despite my original emails actually containing photos of the damage!!!! Not one personal reply received and I’m out of money for this present and stuck with a huge frame that is too battered to hang up.
DO NOT use this company. Their customer service is not existent and the frames are battered to the point of ridiculousness. Unless you want to just waste your hard earned cash, in which case, go ahead. Frankly, I’m appalled at this company and their lack of integrity. Avoid at all costs.”
“Absolutely love my canvas prints of my beloved German shepherd that recently passed away 💖💖💖fantastic quality and very reasonably priced, I will definitely be ordering from you in the future, thank you”
“only got 1 star otherwise it would not let me review ? i ordered a canvas print from the of my 3 little nieces and it was delivered with 2 of there heads cutt off and they said there is nothing wrong with it ? question below says was it damaged , no the children were disfigured though does that help?”
“Easy site to access, very reasonable and good quality. Ordered picture cushion for my grand daughters after their cat passed away. They are over the moon with them.”
“Absolutely over the moon with my canvas picture!excellent quality and the prices are unbelievable! I highly recommend this company,I’ve bought a few things now from this company and I’m always very pleased 😀”
“Absolutely over the moon with my canvas picture! I’ve bought from this company a few times,I truly do recommend you buy from this company,so straight forward to order and so pleased how quickly they deliver and also the prices of items are amazing! Nearly forgot to say also quality of goods is amazing!😃”
