My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,495 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was received within 10 days, which I was okay with. The website looks as though it is local but it is actually travelling from Germany. By the time the frame arrived it was battered and bent out of shape. I spent nearly £100 on it and I was intending on giving this as a gift, but I am actually too embarrassed to do so. I contacted the company 5 times in total and all they have done is send me a generic reply asking for photos - despite my original emails actually containing photos of the damage!!!! Not one personal reply received and I’m out of money for this present and stuck with a huge frame that is too battered to hang up. DO NOT use this company. Their customer service is not existent and the frames are battered to the point of ridiculousness. Unless you want to just waste your hard earned cash, in which case, go ahead. Frankly, I’m appalled at this company and their lack of integrity. Avoid at all costs.”

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Posted 6 years ago

“Absolutely love my canvas prints of my beloved German shepherd that recently passed away 💖💖💖fantastic quality and very reasonably priced, I will definitely be ordering from you in the future, thank you”

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Posted 6 years ago

“Thank you! The canvas looked so much better than I was expecting and arrived in good time. Very happy customer!”

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Posted 6 years ago

“only got 1 star otherwise it would not let me review ? i ordered a canvas print from the of my 3 little nieces and it was delivered with 2 of there heads cutt off and they said there is nothing wrong with it ? question below says was it damaged , no the children were disfigured though does that help?”

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Posted 6 years ago

“Absolutely fantastic ! Highly recommended. Great quality, great price speedy delivery. Many Thanks.”

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Posted 6 years ago

“Easy site to access, very reasonable and good quality. Ordered picture cushion for my grand daughters after their cat passed away. They are over the moon with them.”

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Posted 6 years ago

“Canvas was lovely really clear and beautiful love it”

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Posted 6 years ago

“great service, quick delivery will definitley use them again.”

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Posted 6 years ago

“So happy with my canvas, I ordered 7 in the end at great prices too.”

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Posted 6 years ago

“Still haven’t received the canvas I payed for on the 1st of may which was a week ago ??”

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Posted 6 years ago

“great pic and quick delivery”

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Posted 6 years ago

“Absolutely over the moon with my canvas picture!excellent quality and the prices are unbelievable! I highly recommend this company,I’ve bought a few things now from this company and I’m always very pleased 😀”

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Posted 6 years ago

“Absolutely over the moon with my canvas picture! I’ve bought from this company a few times,I truly do recommend you buy from this company,so straight forward to order and so pleased how quickly they deliver and also the prices of items are amazing! Nearly forgot to say also quality of goods is amazing!😃”

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Posted 6 years ago

“I'm very pleased at the quality and finish of the photographs on canvas it's superb and will make a great present for my friend, thank you.”

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Posted 6 years ago

“Excellent quality , would highly recommend them . Also amazing prices . I ordered a few canvas prints and a cushion and they were first class .”

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Posted 6 years ago

“Great quality and value for money. Couldn't recommend them any higher”

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Posted 6 years ago

“Excellent service! very quick delivery and very happy with the quality for the price paid.”

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Posted 6 years ago

“Happy with my items and would definitely use them again .”

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Posted 6 years ago

“Really pleased with my photo cushion. great price!! Arrived really quick, was for a gift so I know they love it aswell thank you.”

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Posted 6 years ago

“Picture was exactly how I wished it to be”

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Posted 6 years ago

My-Picture.co.uk is rated 4.6 based on 4,495 reviews