“Very happy with the cushion I ordered, the only downside is the time taken for delivery with goods having to come from Germany. Just need to order well in advance of when items needed!”
“A very difficult period to get deliveries on time My Picture is doing the best it can, I've been dealing with them for a good few years and once Covid and Brexit are in control I'm sure My Picture will be back to their normal game. Thanks for a great service”
“Fault with my picture and contacted customer services. E-mail received on 04-March stating:
'Please note: All requests are answered in sequence, starting with the oldest. Multiple requests regarding the same topic are not necessary. Usually, you should receive an answer latest after 1-2 working days.' It is now 19-March and still I have had no response. Not impressed to say the least. Not worth the discount advertised.”
“ORDERED FOR A SPECIAL OCCASION BUT IT NEVER ARRIVED. REPEATED MESSAGES TO MYPICTURE.CO.UK BUT THEY KEPT TELLING ME TO JUST WAIT LONGER. STILL NOT ARRIVING THEY SAID THEY'D RE-PRINT & RE-SHIP TRACKED BUT I SAID YET AGAIN I WANTED A REFUND AS HADN'T BEEN DELIVERED WHEN THEY HAD AGREED TO DELIVER IN TIME FOR THE SPECIAL OCCASION & IT WAS NOW FAR TOO LATE BUT THEY ARE STILL REFUSING TO REFUND ME? HOW ARE THEY ALOUD TO DO THIS THEY BROKE THEIR AGREEMENT & FAILED ME & HAVE TAKEN MY MONEY WITHOUT SUPPLYING THE GOODS SO HOW CAN THEY REFUSE A REFUND?!?!?!?!?!?!?!?!?!?!?!?! I WILL BE TAKING WHAT EVER ACTION I CAN TO GET A REFUND & THINK GIVING A LONDON ADDRESS BUT BEING BASED IN GERMANY IS ALSO A LITTLE MISSLEADING.”
“I was very pleased with my photo cushions. The material used was very silky and the photo came out really well on the cushions. Thank you as this is a special present for my sons birthday.”
