My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,492 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picture arrived and the frame was broken in several places. The writing on the picture was also way bigger than was shown when ordering. Tried to ask for a refund and was basically told no.... even though it arrived damaged! Customer services was really bad. No offer of even sending out a new frame or replacement. My partner had brought this for me as a present for Valentines and it arrived late and he was gutted after seeing the state it was in as he knew how excited I would be about it. Definitely avoid this company!”

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Posted 5 years ago

“Order placed on 4th February and I’m still waiting. It’s impossible to get hold of these people.”

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Posted 5 years ago

“Bought a picture entitled valentines gift and it didn’t arrive in time for Valentine’s Day. Spoke to a man on the phone and he wasn’t very helpful at all. Poor service and still don’t have the item. Emailed the company and they didn’t even come back to me.”

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Posted 5 years ago

“Poor customer service . 3 months to try and get a correctly printed image. The replacement was still printed incorrectly and rather than respond they try hide behind automated responses . I suspect there are better companies to deal with .”

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Posted 5 years ago

“Good quality at a great price”

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Posted 5 years ago

“I find website easy to upload photos and reposition if needed can't beat the price and always getting email offers great for birthdays Christmas etc.. Cant fault quality absolutely love them. Delivery I'd feel better if you could track them so you know when there coming but ive been on when mine have arrived.. But definitely recommend and order more”

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Posted 5 years ago

“Excellent service and superb prints. Highly recommended. Keep up the good work.”

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Posted 5 years ago

“Good quality and value for money. Very pleased.”

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Posted 5 years ago

“Nice product and quick delivery”

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Posted 5 years ago

“I've had several canvas prints now, and been really happy with them all. Great prices and service. Thank you!”

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Posted 5 years ago

“Delighted with the quality & quick delivery”

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Posted 5 years ago

“Great quality, fast delivery”

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Posted 5 years ago

“So happy with our canvas! Amazing quality.”

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Posted 5 years ago

“we’ve had over 10 canvas prints and there all dotted around our house very pleased with the outcome. Had no need to contact customer service, the price was excellent and fast delivery well wrapped for protection.”

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Posted 5 years ago

“Always fantastic quality and exceptional prices”

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Posted 5 years ago

“Really impressed. Ordered on Monday and it arrived on Friday. Looks great.”

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Posted 5 years ago

“Very pleased with the picture quality. No blurriness, good definition and good colours. Quick turn around from order to delivery. I would definitely use them again”

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Posted 5 years ago

“Great job with my canvas. I would definately recommend this company”

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Posted 5 years ago

“Very nice just wish I had photos on both sides of cup thanks”

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Posted 5 years ago

“Excellent quality. I have had around 10 XXL canvases made up in the past month. The colour and sharpness is very good. I had an issue with the first order and as soon as I sent them some pictures of the fault the order was shipped again, so top marks for customer service. Also the discount deals are very good - they email special offers after the first order.”

Helpful Report

Posted 5 years ago

My-Picture.co.uk is rated 4.6 based on 4,492 reviews