“Picture arrived and the frame was broken in several places. The writing on the picture was also way bigger than was shown when ordering. Tried to ask for a refund and was basically told no.... even though it arrived damaged! Customer services was really bad. No offer of even sending out a new frame or replacement. My partner had brought this for me as a present for Valentines and it arrived late and he was gutted after seeing the state it was in as he knew how excited I would be about it. Definitely avoid this company!”
“Picture arrived and the frame was broken in several places. The writing on the picture was also way bigger than was shown when ordering. Tried to ask for a refund and was basically told no.... even though it arrived damaged! Customer services was really bad. No offer of even sending out a new frame or replacement. My partner had brought this for me as a present for Valentines and it arrived late and he was gutted after seeing the state it was in as he knew how excited I would be about it. Definitely avoid this company!”
“Bought a picture entitled valentines gift and it didn’t arrive in time for Valentine’s Day. Spoke to a man on the phone and he wasn’t very helpful at all. Poor service and still don’t have the item.
Emailed the company and they didn’t even come back to me.”
“Poor customer service . 3 months to try and get a correctly printed image. The replacement was still printed incorrectly and rather than respond they try hide behind automated responses . I suspect there are better companies to deal with .”
“I find website easy to upload photos and reposition if needed can't beat the price and always getting email offers great for birthdays Christmas etc.. Cant fault quality absolutely love them. Delivery I'd feel better if you could track them so you know when there coming but ive been on when mine have arrived.. But definitely recommend and order more”
“we’ve had over 10 canvas prints and there all dotted around our house very pleased with the outcome. Had no need to contact customer service, the price was excellent and fast delivery well wrapped for protection.”
