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My 1st Years Reviews

4.4 Rating 3,940 Reviews
84 %
of reviewers recommend My 1st Years
Read My 1st Years Reviews

About My 1st Years:

At My 1st years they know that the first years of a child

Visit Website

Phone:

0844 409 7020

Email:

info@my1styears.com

Location:

DC4 Cheaney Drive,
Grange Park Industrial Estate,
Northampton
Northamptonshire
NN4 5FB

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Baby items where absolutely beautiful highly recommend
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My orders arrived within 10 days (1 item needed personalising). The wooden toy sorter and the backpack were if excellent quality and the embroidery finished really well. The toy was a request for 1st birthday present and the bag for my granddaughter for when she starts nursery full time. Will certainly use My 1st Years again.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely toys, blankets and dressing gowns. I love that I can personalise and make them extra special. Good quality. Safe delivery.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely gift well made and presented in a lovely box
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely present for my 3year old great granddaughter....super quality bath robe and in a great presentation box. Highly recommend this site for all babies!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Delighted with the personalied back which is for my 1 year old grandaughter who starts going to nursery school next week
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I was looking for a personalised gift for my granddaughter first birthday and came across my 1st years they've got a good selection of gifts I went for the flower dressing gown and had it personalised .The whole process from ordering and delivery only took a couple of days .I would definitely recommend them as their prices are very reasonable and I will be putting another order in very soon for my other granddaughter first birthday.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely gifts, highly recommend!, 👍👍
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Fantastic customer service when one of my items arrived but didn’t work. A new one was sent out instantly. Couldn’t be happier.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your lovely review! We’re sorry that one of your items arrived faulty, but we’re really pleased to hear that our customer service team was able to resolve this quickly for you. Your kind words mean a lot to us, and we’re delighted to hear that you couldn’t be happier! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Lovely blanket but luxury box was ripped at two corners even though the outer packaging for delivery was in fact fine.
Helpful Report
Posted 1 month ago
Hi, thank you for your feedback. We’re delighted to hear that you loved the blanket, however, we’re very sorry to hear that the luxury box arrived damaged. We completely understand how disappointing this must have been. Your feedback will be passed on to the relevant team, so this can be reviewed further with our packaging process. Thank you again for taking the time to share your experience with us. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Beautiful personalised gifts received so quickly and packed really well, would buy again
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Ordered a bunny with personalised name and date. Nice product and very easy to deal with
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Both my 2 great granddaughters loved their musical jewellery boxes.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent quality at affordable prices.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent products as always with nice personalisation
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Ordered 7th June and I have still not received my order
Helpful Report
Posted 1 month ago
Hi, we are so sorry to hear that you have still not received your order. I can confirm that your parcel was dispatched from us on time. I can also see that our Customer Service team is already investigating this with the courier and they will be in touch with you as soon as they receive an update. We completely understand how frustrating delivery delays can be and we truly appreciate your patience while this is being looked into. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Excellent company Quality products , very well made and presented in lovely quality gift boxes Very efficient delivery , easy to order and kept well informed
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
I have now bought a few item from this company & I am very happy with the items that I have ordered & received as I am sure my granddaughter will be which are of good quality & reasonably priced as well as a quick delivery service.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
- Delivery was supposed to be 3-5 working days but ended up taking 6 so didn't come in time for party. - Product was too small for 18-24 months. Luckily I got this for a 12 month old as it only just fits him and he is a small to average size baby. - Quality of the product and embroidery is good.
Helpful Report
Posted 1 month ago
Hi, thank you for taking the time to leave your feedback. We are very sorry to hear that the delivery took longer than expected and that the item did not arrive in time for the party. We completely understand how disappointing that must have been. We also appreciate your comments regarding the sizing. Customer feedback like this is extremely valuable and we will ensure your comments are passed on to the relevant team for future review and consideration. However, we are pleased to hear that you were happy with the quality of the product and embroidery. Thank you again for sharing your experience with us. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Bought a personalised medium backpack for grandson for when he starts nursery. Really pleased with it. Once ordered I was kept up to date with when it would be ready and when it was posted. Happy with overall experience.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team and helps us continue improving and striving for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
My 1st Years is rated 4.4 based on 3,940 reviews