Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Beautiful product, fast delivery and even embroidered the name in Cyrillic like we'd requested. Will definitely be buying again in future.”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Item did not arrive and I have been trying to make contact for days but had little to no response very disappointing as chair was not the cheapest item and was a 1st Christmas gift.”

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Posted 7 months ago

Hi, we’re very sorry for the delay and understand how disappointing this must have been, especially as it was a first Christmas gift. We did reply to your email within a few hours of receiving it and immediately raised an investigation with our courier. We’re glad to confirm that your parcel was safely delivered in the following days in time for Christmas. We sincerely apologise for any inconvenience caused and appreciate your patience throughout this process. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Arrived well packaged and on time with no issues. I am sure my grandson will love it when he opens it all on christmas day”

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Posted 7 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“No problems”

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Posted 7 months ago

Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“beautiful products”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“The item is an Xmas present It looks lovely and feels a good quality.”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“This is a Christmas present, so it hasn’t been opened yet so we’ve no idea what the qualities like, but I mean it was a fast delivery. That’s all I can say.”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback! We’re glad to hear your order arrived quickly. We hope the recipient loves it when it’s opened, and we’re confident you’ll be pleased with the quality. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“This was my 4th purchase of the large storage bags. Beautifully presented in the lovely box. Always my go to present. Will order another in January when baby arrives”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“The order arrived fast and on time. The jumper and the shoes were very cute and were personalized with the name I asked. They also came in a cute box. Perfect for a gift!”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“beautiful dressing gown know my granddaughter will love this”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Very cute and good quality”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Great selection on website but unfortunately delivery was slow. I know this can’t be helped but was disappointed. Box arrived ripped and soaking wet but at least it didn’t damage the goods. Other than that I’m satisfied with purchases.”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback! We’re glad to hear you’re satisfied with your purchases, though we’re very sorry for the slow delivery and the condition of the box on arrival. We appreciate your understanding and will take your comments on board to help improve our packaging and delivery experience in the future. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Toybox bought for our great-grandson and delivered to his address. Our granddaughter hasn't put it together yet but days it looks lovely and good quality. However delivery was appalling. It was delivered to the wrong address and left outside an elderly bedridden women's house in full view. It was not even the same street and our granddaughter had make 2 trips with with her baby son in his pram to collect the 2 parcels.”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. This is certainly not the experience we want for our customers, and we completely understand your frustration. We’re glad to hear that the toybox itself looks lovely and of good quality, and we’ll be reviewing this incident with our courier to help prevent it from happening in the future. Thank you for bringing this to our attention. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I still have not received my parcel. Won’t use service again whilst Evri are the package handlers.”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear that your order hasn’t been received. A full refund has now been processed for your order. We apologise for any inconvenience caused and appreciate your patience. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Beautiful products. Packed lovely. Quick service and easy ordering.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Very quick and reliable service and the quality of our goods is exceptional”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Amazing service! Ordered a personalised item over the Black Friday period and the item was with me 2 days later just in time to be gifted!”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Excellen service and a top quality product. I bought rucksack as a gift and it is beautiful!”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Amazing customer service, had an issue with the delivery and it was sorted within 24hrs. I had emailed them at night thinking it would be picked up in the morning but I received a email back nearly right away”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your wonderful review! We’re thrilled to hear that our team could resolve your delivery issue quickly and efficiently, even outside of normal hours. Your kind words mean a lot, and we look forward to helping you again in the future! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Prompt delivery. Excellent products”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

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