Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Fabulous product, brilliant quality. These will hopefully last for a lot of years and will be treasured. Thank you”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Quality products at reasonable prices with personal name - very goodv”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“My gift looks very nice. Packed in a gift box was lovely.”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I still have not received the Chair?”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear about the delay with your order. We hope that the replacement chair has now arrived and meets your expectations. Thank you for your patience, and please do get in touch if there are any further issues. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Lovely item, arrived in time Thank you”

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Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Came beautifully boxed! Nice little garment and great for the price. ❤️”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Delivery prompt , but item , three piece jigsaws , very poor quality, I can’t even give them to my grandson . Very disappointed. I won’t be ordering anything again , which I am very sad about.”

Helpful Report

Posted 7 months ago

Hi, we’re really sorry to hear how disappointed you are with the jigsaws, especially as they were intended for your grandson. That’s certainly not the experience we want our customers to have, and we understand how upsetting this must be. If you’d like to discuss your experience further or allow us the opportunity to look into this for you, please feel free to email us at support@my1styears.com with the subject line 'Review – Aleksandra'. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Easy to order and very quick delivery in lovely packaging”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“The image of the toy box is quite misleading Rather disappointed but was constructed before realising so couldn’t return it”

Helpful Report

Posted 7 months ago

Hi, thank you so much for taking the time to leave a review. While we’re truly grateful for your feedback, we’re genuinely saddened to hear that your experience did not meet your expectations in every way. At My 1st Years, we strive to provide the highest quality products and service, and we take all comments to heart. Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. We are constantly learning and hearing directly from our customers allows us to make meaningful changes. We sincerely hope that, despite this experience, you’ll consider giving us another opportunity in the future to provide you with the quality and service we aim to deliver. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Box crushed on right side. The childs robe was okay so I repacked it and then it was okay. .”

Helpful Report

Posted 7 months ago

Hi, thank you so much for taking the time to leave a review. While we’re truly grateful for your feedback, we’re genuinely saddened to hear that your experience did not meet your expectations in every way. At My 1st Years, we strive to provide the highest quality products and service, and we take all comments to heart. Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. We are constantly learning and hearing directly from our customers allows us to make meaningful changes. We sincerely hope that, despite this experience, you’ll consider giving us another opportunity in the future to provide you with the quality and service we aim to deliver. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Not received my parcel yet and the tracking number for Evri is not recognised. I will be really disappointed if not received for Christmas as this is a first Christmas present and ordered it at the end of November”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear about the delay with your order. We hope that the replacement has now arrived and meets your expectations. Thank you for your patience, and please do get in touch if there are any further issues. Best regards, Aleksandra, Management Team, My 1st Years

Posted 6 months ago

“Very nice personalised backpack and lunch bag although would have preferred it if the lunch bags personalisation was embroidered the same as the backpack, instead it is stuck on and not sure of its longevity.”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback! We’re glad you like the backpack and lunch bag. We’re unable to embroider the lunch bags because doing so would damage the insulation inside, but the personalised stickers we use are of good quality and designed to last. We appreciate your understanding! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Lovely personalised items in lovely box. Quick delivery!”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Delivery always on time lovely items would buy again”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Loved the dressing gown I ordered”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Really good service! Personalised my gift with Greek characters as requested! Would highly recommend”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I love the pull along caterpillar I bought for my friends granddaughters first Christmas with her name on the wheels. So cute 💗”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Although the order is beautiful the free gift for worming over £75 did not arrive”

Helpful Report

Posted 7 months ago

Hi, we’re glad you’re happy with your order! We’re sorry that the free gift didn’t arrive. Please contact our customer service team, and they’ll be happy to help get this sorted for you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Lovely personalised soft toys. Ordered 2 and really pleased with them but only came with one box which is disappointing as they are going to be presents and the boxes are lovely”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind words. We’re really pleased to hear you loved the personalised soft toys. We understand the disappointment regarding the gift boxes. We offer one complimentary gift box per order, and any additional gift boxes can be purchased separately online at checkout. Thank you again for your feedback, and we hope the gifts are well received. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“As always absolutely beautiful products”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

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