Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Excellent service, quality was great will definitely order again”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Love the quality of My 1st Years and the ability to personalise. The box it comes in makes it so elegant and doubles up as a keep sake box.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Love personalised gifts for my great grandson! Unfortunately he will be 1 soon! Pity you don’t go beyond 1 year.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“So pleased with our little ice cream stroller order. The standard of finish is exceptional. Highly recommend this item and company. Thank you for making my granddaughter’s first steps even more special.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Superb quality, perfect gift. Personalisation amazing, lovely quality and very cute. Highly recommend my 1st years website”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Ordered snuggle and cuddle gift set for my soon to arrive granddaughter. Fast delivery. The quality is amazing. The embroidery is superb quality and very cute. Would highly recommend my 1st years website for that extra special gift. Thank you”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“|Loved the little personalised Back Pack for my Grandson. So cute. Arrived promptly, beautifully packaged and I know it's going to get so much use”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“I recently bought a stuffed boy doll for my grandson for his first birthday last week, and was not happy that the ticket with the washing instructions was sewn into the leg of the trousers. Just how to remove it I left to his mother in case the sewing came apart! The washing instructions were not in the illustration of the doll. The name My 1st years was also sewn onto the trousers on the doll. This was acceptable on its own and was picutured there, but along with my grandson's name up the trouser leg and the washing intructions it looked cluttered. The shoulder straps on the dungarees were also rather loose. The doll was £25 and I feel it should have been reduced in thse sale. I see it is likely to have been the last one as there are no fair haired boy dolls in the sale.”

Helpful Report

Posted 1 year ago

Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team

Posted 1 year ago

“I bought this backpack for my grandson and couldn't be happier with the purchase! The design is incredibly cute—bright, colorful, and just the right size for a little one. It has just enough room for his small toys, snacks and other items. Highly recommended for any grandparent looking to give their grandchild a fun and functional gift!”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“I ordered a personalised Lamb soft toy - it was totally adorable and beautifully made with such care it's a lovely product. Packaging was also very well produced despite it being free and delivery was on time.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Ordered the bluey bag and im in love perfect quality and extremely efficient delivery”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Lovely and soft and very sweet with the penguin hood.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“I bought a lovely wooden pram and doll set for my granddaughter’s first birthday. It’s very well made, with her name on the side and the doll is very cute. I only gave four stars as I was under the impression that the doll could lie down in the body of the pram but it’s too long.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind review! We're delighted to hear that the wooden pram and doll set made a lovely gift for your granddaughter's first birthday. It’s great to know you were pleased with the quality and the personalisation. We really appreciate your feedback about the fit of the doll in the pram. We’re sorry for any confusion and will look into how we can make this clearer in the future. Thank you again for your support! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Always really happy with the products bought. I have bought backpacks for my daughter and as presents and everyone loves them.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“The quality of the bag is really good… size and my sons name on it 💕💕 super cute !!!”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Very good quick delivery Lovely bag too”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Ordered a personalised bead maze which arrived with the outer box half open and a chip in the wooden base. Contacted Customer Services immediately, submitted photos that I had taken before opening the box and then of the damage. A personalised replacement was received the following day in time for the child's first birthday. Excellent Customer Service and the gift was well received by child and parents. This was my first time using this comany and I have not been put off, quite the opposite. Lovely item will use this company again for sure.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and thoughtful review. We're truly sorry that your original order arrived damaged, but we're so glad we could resolve it quickly and get the replacement to you in time for the special day. It means a lot to us that, despite the initial issue, you felt supported and valued as a customer. We’re delighted to hear that the gift was well received and that you were happy with both the item and our service. We look forward to serving you in the future. Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“I bought a build your own back pack for my granddaughter. It is very cute and well made. Custer service were very helpful.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Incredible items delivered so quickly even with personalisation. Such unique gifts, I always come here when someone has a new baby.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“I needed a birthday present for a little girl quickly and I ordered the personalised bunny clock which arrived the next day as I paid extra for next day delivery. I was astonished at the size of the box and when I opened it I saw that the gift box was huge. I could not use the gift box as I needed to post the item on to the recipient. The box was very nice and was free so I will save it for something else. The service was excellent . The gift looked lovely although I did not open the box of wooden numbers etc. I have not heard so assume they were ok. Had to put some extra tissue in the box the clock was in before I posted it on as the box of numbers was rattling around. Would buy from this company again.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your review! We're really pleased to hear that your order arrived so quickly and that you were happy with the overall service and presentation of the gift. We appreciate your feedback regarding the gift box. At the moment, we have four sizes available, and for the item you ordered, the box you received is currently the only one that fits. That said, we completely understand how the size may not have been ideal for posting the gift on, and we’ll certainly pass your comments along to our packaging team as we continue to review and improve our options. We're glad to hear you'd consider shopping with us again and hope the little recipient loved her birthday gift! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

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