Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Thank you, everything as described and excellent quality. Superfast delivery and dispatch.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Came across My 1st years on Instagram , ordered a few gifts for me newly born nephew, and I was very impressed with the quality and products sent. I am quite particular about where u buy things from, as an uncle with no children of my own yet, I was Initially a little dubious as I hadn't come across them before - now I have , I intend to spend a lot more with them. Great find!”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Bluey Wooden teaset Excellent product. Good quality and sturdy. Looks beautiful”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“My granddaughter won’t stop playing with the activity table that I sent her. My daughter and son-in-law are very placed with the quality of this product. They have taken lots of photos of her playing with it; it keeps her well entertained and occupied.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“The items I have bought are of the best quality, the service is very good and the delivery time is very quick. And the packing gift box is beautiful.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Every time I receive a box that I pay for personalisation, they are damaged. Always at the edge where the gold on the box is. I’d rather you had a better quality box and charged for it as it never looks great when giving it as a gift”

Helpful Report

Posted 1 year ago

Hi, thank you for your honest feedback. We’re really sorry to hear that the personalised boxes have arrived damaged, especially at the edges. We understand how important presentation is, especially when giving a gift, and we’re sorry this has been disappointing for you. We’ll definitely pass your comments on to our packaging and production teams to see how we can improve the quality and durability of the boxes. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things better. Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Lovely quality back pack and lunch bag. Embroidery perfect and good size for quick identification at nursery. Hopefully last well.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Excellent customer service and beautiful gift”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“The product it self is fine, but the delivery was terrible. My delivery was delayed for 5 days due to the size of the product - baby armchair. If they change their delivery company other than Evri, it would be much better.”

Helpful Report

Posted 1 year ago

Hi, thank you for your kind words and for sharing your experience. We're thrilled to hear you're happy with the products you ordered! However, we sincerely apologise for the delay in getting your order to you. We truly appreciate your understanding and your support. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 1 year ago

“I found it very frustrating completing your order forms and despite using your online chat form my order was wrong.”

Helpful Report

Posted 1 year ago

Hi, we're very sorry to hear you found the ordering process frustrating and that your order didn’t arrive as expected. That’s certainly not the experience we want for our customers. If you’d be willing to share more about what went wrong, we’d really appreciate the opportunity to learn and improve. Please feel free to contact us at support@my1styears.com with the subject 'Review – Aleksandra' so we can look into this further. Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Made a few purchases from My 1st Year, all items have been very well made and unique, only downside was paying full price to see items in sale the following week !”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your continued support and lovely feedback. We’re so glad to hear you’ve been happy with the quality and uniqueness of our items! We completely understand how frustrating it can be to see something go on sale shortly after purchasing. Our promotions do change from time to time, but we truly appreciate your loyalty and hope you continue to love your purchases. Thanks again for taking the time to leave a review! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Good but tambourine very small”

Helpful Report

Posted 1 year ago

Hi, thank you for your review! We're glad you liked the item and appreciate your feedback about the tambourine size. The dimensions are listed on the product page, but we understand it may appear smaller than expected. Thanks again for taking the time to share your thoughts! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Bought as a baby present and they were thrilled, beautifully soft and quick delivery.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“A delightful company to deal with ! Very helpful Very polite … I’m so thrilled with the cute products I bought which are packaged so beautifully .. I can’t wait to hand them out ! I’ll definitely buy from My 1st Years again Xx”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Absolutely beautiful blanket! So well made and very soft - perfect for a new baby. Arrived in a fabulous gift box too, so ready to give as a baby gift. So happy with my purchase. Thank you!”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“The jacket I bought for my grandson was top quality & the delivery was double quick,will definitely use them again.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“My favourite baby company - has been for years! Amazing customer service. Always a 10/10 experience shopping with them.”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Great quality product, they look lovely everyone has complimented them”

My 1st Years 5 star review on 4th July 2025

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Excellent service high quality merchandise very quick delivery”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

“Gorgeous bag bought for a 4yr old birthday gift beautiful personalised name and colour”

Helpful Report

Posted 1 year ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 1 year ago

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