Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Lovely items. Calendar is perfect and makes such a lovely christmas gift. Denim jackets are beautiful but the names aren't in the centre on the back, which is a let down.”

Helpful Report

Posted 10 months ago

Hi, thank you for your feedback! We’re delighted to hear you love the calendar and the denim jackets. We’re sorry the names on the jackets weren’t perfectly centred and really appreciate you letting us know. Your comments help us improve for the future. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“These are the cutest little high tops I have ever seen, highly recommended”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Item is really nice quality and as described, but processing of the order took 5 days before it was shipped and I believe it's too long just to personalise a name on a toy. Moreover, I bought a "luxury gift bag" for this as it was meant to be a present and the toy barely fit in the bag, it was just so awkward when I handed it as it looked like I had re-cycled the bag from from something else. I would have expected the size of the gift bag would be sent based on the item purchased, not just a random one, especially considered the price I paid. Not sure I will use this shop again.”

Helpful Report

Posted 10 months ago

Hi, thank you for your feedback. We’re glad to hear you’re happy with the quality of the item. We’re very sorry that the processing time and the fit of the luxury gift bag caused disappointment. Your comments regarding bag sizing and order processing are very helpful, and we’ll review them to improve the experience for future customers. We truly appreciate your feedback and hope we can restore your confidence in us in the future. Sincerely, Aleksandra from the My 1st Years Management Team

Posted 10 months ago

“Just like the picture 😍 awesome personalised.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Ditsy floral backpack is stunning and came so quickly. Love it”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Really pleased with my order and it's so nice to get it personalised.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Very pleased with the overall package will definitely buy again many thanks”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“We ordered the beautiful pram and ballerina doll for our granddaughter’s first birthday. The customer service we received rectifying an error was exceptional. Our little Eliza loves her doll and walked a few steps with her new pram. I would highly recommend this company and would absolutely use them in the future. Francine”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Ordered a personalised hat, lovely product and packging. Arrived timely.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Will definitely be shopping here again as there is so many lovely products and I need them all! When I emailed about a query they were very quick and accommodating.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Absolutely loved this little gift for our friend's baby boy. Gorgeous teddy and bath robe set, which was so soft and a beautiful forest green colour. Will definitely be buying from here again!”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“The gifts I purchased are perfect for my granddaughters 1st birthday beautiful wooden toys.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Packaging wasn’t good , didn’t rap the cloths in tissue and was mixed with bag pack and the cloths didn’t have nice smell . The colour of cardigan wasn’t as shown in the picture and it was a bit dull colour .”

Helpful Report

Posted 10 months ago

Hi, we’re very sorry to hear that your order didn’t meet your expectations. Thank you for bringing these issues with the packaging, scent, and colour to our attention. We’ll be reviewing this with our team to improve for the future. Please get in touch with our customer service team so we can resolve this for you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Everything was perfect ❤️”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Extremely pleased with my purchase from My 1st Years. The personalised backpack arrived quickly and in a lovely presentation box. My Goddaughter wawas delighted with it.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Amazing products and amazing customer service!”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Product I ordered was for a christening present The mum said it was beautiful”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Delighted with the gorgeous dolls house, which was a birthday present for my granddaughter. All the furniture sets came beautifully boxed and seem sturdily built.”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“The bag is lovely but it's quite allot smaller than I imagined, I got the small backpack to replace her changing bag and probably should of gone for the biggger size (my fault for not checking the sizes). I can just about fit a few nappies, a pack of wipes and a change of clothes. I use the 2 bottle holders at the side for a juice cup and bottle which is convenient. The embroidering on the name is coming undone on one of the letters and I have only used it a handful of times. I can fix this quite easily but thought it was worth mentioning. Other than that I would recommend, the bag itself is lovely. It is quite expensive but I would probably repurchase!”

Helpful Report

Posted 10 months ago

Hi, thank you for your detailed feedback! We’re glad to hear you love the bag and find the side bottle holders convenient. We appreciate you highlighting the issue with the embroidery. We’ll be reviewing this with our quality team to prevent it in the future. Thank you also for noting the size; your comments will help other customers make the right choice. Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

“Beautiful personalised gift and it came next day! Couldn’t be happier!”

Helpful Report

Posted 10 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 10 months ago

My 1st Years Reviews

About My 1st Years:

Phone:

Email:

Location: