My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, 56, Parnell Road,,, Auckland
Rating: 4.63

4.6 Rating 5,057 Reviews

96 %

of reviewers recommend My Food Bag

4.6

Based on 5,057 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,,
56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 1st April 2026

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fresh ingredients easy to follow recipes. Has given our family great new ideas for mealtimes.”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 5 years ago

Hi Joanne! We are happy to hear that your are finding the recipes easy to follow and are gaining new ideas for meals 😊 - Patrick Pesto

Posted 5 years ago

“Really enjoying the meals! Nice variety and fresh produce. The flavours come together really well and the large amount of veggie is really nice too. My only gripe is that they sell you on 5 recipes but only 4 of them are included. 1 of them is a “feeds 2” which is meant to be spread over 2 nights if feeding one person. The 5th recipe is just a bonus that uses some of the leftovers but any additional ingredients have to be purchased separately. Not a big deal but I just wish it was made clearer before I signed up. Otherwise it’s great so far!”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 5 years ago

Kia Ora Raiha! Thanks for this feedback! It's good to hear that you are enjoying the variety of meals in your Food Bags and the fresh produce. We are sorry for the confusion around the 5 Meals For 1 orders. We do try to make this clear on our website however, we do not want to cause any confusion at all so we will follow this up with our digital team 😊 Thanks! - Patrick Pesto

Posted 5 years ago

“Our menu planning needed a shake up with less carbs and more vegetable inspiration. Fresh Start has been the inspiration we need, the meals are light with lots of vegetables. Great quality produce and meats. Don’t regret starting this new journey.”

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(Fresh Start (5 Nights For 2)) - Posted 5 years ago

Heya Rachel! We are so glad to hear you have been enjoying Fresh Start! - Steph Sushi

Posted 5 years ago

“Good range of different meals and it makes me try new things I wouldn't necessarily try normally myself.”

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(My Veggie (4 Nights For 2)) - Posted 5 years ago

Kia ora Elinor, Thanks so much for taking the time to leave us a review! We are glad to hear that your food bag is introducing you to new and exciting flavours! Thanks for all of your support :) -Angie Acai

Posted 5 years ago

“I have been doing food bag for months and love it. Easy to prepare no waste and the kids love it. Best thing ive done.”

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(My Family (5 Nights For 4)) - Posted 5 years ago

That's so great to hear Tanya! Happy Cooking, Kindest, Ally Avocado 🥑

Posted 5 years ago

“I am very happy to say since joining My Food Bag it feels like I am serving up good, healthy and tasty meals. There is always plenty - enough for my husband to take for lunch the next day and he is the envy of his workmates. My only negative would be the amount of packaging but I cannot see a way around that off the top of my head.”

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(My Choice (4 Nights For 2)) - Posted 5 years ago

Hi Robyn! Thank you for your feedback - we are stoked to hear how much you are enjoying these meals. In regards to packaging, we have added a fantastic resource for you below which can help when recycling/re-using our packaging which will help : https://www.myfoodbag.co.nz/sustainability/our-packaging Happy Cooking! -Ally Avocado 🥑

Posted 5 years ago

“Bargain box has been great for our family. We get the vege box and buy meat to add to the recipes sometimes. Many of the meals are good and a few are absolutely delicious. My kids are young so sometimes they don't like the meals but that's ok. I think they are value for money if you are willing to pay for convenience.”

Helpful Report

(Bargain Box Veggie (3 Nights For 4)) - Posted 5 years ago

Hi Laura! Thank you for your feedback, we are so stoked to hear how much your family is enjoying Bargain Box and that you are able to amend this to your needs each week when required. Happy Cooking! 😁 Kindest, -Ally Avocado 🥑

Posted 5 years ago

“Great meals, love the inspiration for new recipes and ease of not having to meal plan. Only downside for us is the amount of packaging. Would love to see a reduction in some areas, e.g. no need for potatoes to be in a plastic bag.”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 5 years ago

Hey Caroline, thanks for getting in touch with this feedback. Suitability is really important to us, so important that we even have a whole team dedicated to helping us get better at it! While we are always working on reducing our waste it can take some time; however thank you for keeping us accountable! Have a great New Years! -Emma Maple 🍁

Posted 5 years ago

“We're doing the 'Fresh Start' bag and have had great results with slow and steady weight loss while doing so. The recipe's are really yummy and are a great way to incorporate more vegetables into your diet in a tasty way. We find we are full after each meal, so the portion sizes are generous too. Sometimes I get a bit sick of all the prep work though, but that's life when you eat more veges and want to keep the meals interesting!”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 5 years ago

Kia ora Michele, It's awesome to hear that you've really enjoyed Fresh Start recipes and that you've been able to notice a difference after starting Fresh Start :) We have made sure to pass on your feedback on reducing prep work to our Chefs and Recipe development team! Michelle Mango 🥭

Posted 5 years ago

“I love being able to choose my scheduled meals from favourites. The selection is good, and the quality of food received is excellent.”

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(My Choice (3 Nights For 2)) - Posted 5 years ago

Kia ora Kathryn, we're so thrilled that My Choice has been a hit! Happy cooking 🥰 - Michelle Mistletoe 🍒

Posted 5 years ago

“It’s good value for a family of 5. I enjoy making new recipes and having a good variety, and go back to some recipes to cook again on our week off. We get bargain box fortnightly so it means less time for me at the supermarket which is a huge bonus and less money being spent there too. I would recommend bargain box for busy families with young children or in my case with 3 teenage boys!”

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(Bargain Box (5 Nights For 6)) - Posted 5 years ago

Kia ora Belinda, it's awesome to hear that Bargain Box has been a huge hit with the whole family! :) Thanks for your support - Michelle Ham

Posted 5 years ago

“I love my foodbag. Great variety. Good portion sizes-i get the 5 nights for 1 and always have enough left for lunch the next day. I'm hooked!!”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 5 years ago

Hey Lisa, wow awesome to hear you have been enjoying My Food Bag so much - we love that you are making it work for your lifestyle! - Madeleine Meringue ☁

Posted 5 years ago

“Great food, always delivered in the time frame given. Makes meals so much easier.”

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(My Choice (3 Nights For 2)) - Posted 5 years ago

Hey Donna, it is awesome to hear you are enjoying your My Food Bag deliveries ❤ - Madeleine Meringue ☁

Posted 5 years ago

“Every dinner this week has been delicious and nutritious. The ingredients are all fresh and great quality and the recipes are easy to follow. Thanks for helping us to eat so well this week. I would love to have given 5 stars but unfortunately, I received some appalling customer service from MFB earlier this week which has really made me question the integrity of what I thought was an awesome company.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 5 years ago

Kia ora Amber, Thanks for your review! Its disappointing to hear that you didn't receive very good customer service recently! Please feel free to pop us an email to hello@myfoodbag.co.nz if you would like to discuss this further. -Angie Allspice

Posted 5 years ago

“My wife and I compete to see who gets to cook our recipes... and the food is great, fresh, tasty and very generous.”

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(My Veggie (4 Nights For 2)) - Posted 5 years ago

Kia ora Tony, awesome to hear you and your wife are enjoying your My Food Bag meals 😋 Happy cooking ❤ - Madeleine Meringue ☁

Posted 5 years ago

“I don’t like the chicken breast. Can we swap out for meals with chicken thigh? Otherwise really enjoy the meals”

Helpful Report

(Fresh Start (5 Nights For 4)) - Posted 5 years ago

Kia ora Melissa, Thanks for your review. We are not able to remove or swap proteins at this stage. We will be sure to pass your request on to the wider team! :) -Angie Allspice

Posted 5 years ago

“Some amazing some just ok”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 5 years ago

Kia ora Jen, Thanks for your review! Its so nice to hear that you have found some of our recipes amazing :) We always appreciate hearing all feedback good or bad, as it lets us know what we can change moving forward. Don't forget to login to your account and rate your recipes - this feedback goes directly to our Development Kitchen team and helps them to plan future menus. We hope you enjoyed the other recipes this week and thank you again for the feedback 😊 -Angie Allspice

Posted 5 years ago

“I have been getting my food bag for a while the last 3 orders i have been really upset about the quality of vegs and some of the meat which is quite stale . i wonder what you have to say about this when first ordering quality was of a much higher standard . this is not really on as the price is high so quality also should be L Sloan.”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 5 years ago

Kia ora Lyndia, Thanks for your review! It is disappointing to hear that you have noticed a drop in quality. The whole point of My Food Bag is about convenience and we definitely don't want our Foodies to have to make any unexpected, last-minute trips to the supermarket to replace any ingredients that have fallen short of the mark on our end. Whenever something like this happens, a note is made on to your account so the wider team can follow up with the relevant departments. Our Customer Love Team will always do their best to try and make it up to our foodies as well! Feel free to pop us an email to hello@myfoodbag.co.nz if you wish to discuss this further :) -Angie Allspice

Posted 5 years ago

“On arrival my frozen foods are always thawed. They have travelled over night and the ice blocks have melted. We always eat these meals first, but it would be safer if this did not happen. There were too many foods with spices and chilli in the bag we first chose. As I am not able to eat chilli I changed to "Choice" to be able to choose foods that are more suitable for me. I have been pleased with my first delivery and will continue with this bag in future. Otherwise I am thrilled with the quality of the food and the service provided and am sure things can only improve as I learn to use the services you provide. My parcel is delivered on Mondays. Are my deliveries able to be changed to a Sunday delivery? I will add I will be 89 years old after Christmas and as I am quite new with using a laptop, things can only improve from my end. Many thanks, Florence.”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 5 years ago

Kia ora Florence, Thanks for your review! We are so glad to hear that the My Choice Bag is suiting your needs so far :) Proteins all arrive fresh and are not pre frozen. The peas and corn are expected to defrost while travelling to your door, as the ice packs are designed to keep our items chilled, not frozen. Even if these arrive partially or completely defrosted, we advise to store them in your fridge or freezer until needed to be cooked, they will last to the meal they are needed for :) Our suppliers have notified us that the ‘do not refreeze’ label is only included because sometimes re-freezing can take away the nutritional value and quality of the produce. However this does not affect the safety of the product and they are absolutely safe to consume once they have been cooked using boiling water, etc. Please pop us an email to hello@myfoodbag.co.nz and we can pull up your account and see if a Sunday delivery is an option in your area. -The My Food Bag Team

Posted 5 years ago

“Love having restaurant quality meals for dinner every night, and they’re easy and quick to make.”

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(My Choice (3 Nights For 2)) - Posted 5 years ago

My Food Bag is rated 4.6 based on 5,057 reviews