International Education Evaluations Reviews

Name: International Education Evaluations
Address: 7900 Matthews-Mint Hill Rd. Suite 300, Charlotte
Rating: 4.69

4.7 Rating 12,450 Reviews

93 %

of reviewers recommend International Education Evaluations

4.7

Based on 12,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About International Education Evaluations:

For over 40 years, IEE has provided foreign credential evaluations to thousands of individuals and businesses with immigration, admissions, job searches and professional licensure needs.

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International Education Evaluations 5 star review on 19th April 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I remember talking to support when I was first told I would have to get my school to fill out my clinical hours form. I was extremely concerned given my school's general incompetency and lack of familiarity with nursing licensure processes in the United States, much less North Carolina. I remember asking your support specialist (I think her name was Julia?) for advice based on your company's experience with said institutions. I remember expressing my dismay and dread at having to undergo this process. At no point did I object to actually completing it, but all your support specialist did was tell me how important the requirement was. At no point did she offer any sympathy for my situation or provide any advice or react in any way I thought a human being in this situation would. "I'm sorry, I know the situation is frustrating." "We've found that when clients do XYZ in this situation, it's easier." "I wish I could offer you some advice!" How hard would it have been to use any of these phrases? 4 months later with my school still failing to fill out the form, when I reached out to support, the same person talked to me in the chat. When I asked if MyIEE could email my school (they wanted to verify that my request was legitimate), she made it seem like you all were doing me the world's biggest favor in doing so and strictly laid out the fact that no further communication would take place with my school even *if* such a request was granted. Believe me, I understand that it is not your company's job to do this. I would not have been surprised if my request had not been granted. It was the *way* in which she communicated all this to me that made me feel like I was *greatly* inconveniencing you all. That is some *very* sorry customer support. I found it ironic that the person from your company that actually ended up emailing my school was, by contrast, very helpful and even open to further communication back and forth. It was such a starkly different tone from that of the support specialist. It is not MyIEE's fault whatsoever that my school is incompetent and took 4 months to fill out a simple, two-page PDF form. Believe me, I understand that. However, getting help from your support specialist was truly one on the worst customer service experiences I've had. I invite you to review the chat logs and see for yourself. I do appreciate the rest of the work you all did. I would be interested in knowing how other clients have used this report to further their job prospects. I am currently working as a caregiver which as you might guess, is fairly low-paying. I hope to get my nursing license in the future (which I understand will require the report you provided for me). However, I was curious as to how others have or could use it for finding employment in the meantime. I know that's outside the scope of what you all do, but it would be a nice resource. Feel free to reach out! Thank you.”

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Posted 1 year ago

“IEE was great about communication and processed my order super quickly. The only issue was some contrasting information from team members regarding the documents necessary to complete my evaluation.”

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Posted 1 year ago

“Good, but ecpensive!”

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Posted 1 year ago

“My evaluation does not show a GPA, so the school does not accept.”

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Posted 1 year ago

“Charged more just for email”

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Posted 1 year ago

“It took too long to verify my documents.”

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Posted 1 year ago

“Dear IEE, Thank you for the evaluation report. The report you gave me was not combined, you evaluated the Diploma and Degree separately of which the Universities that i am applying for need an updated Evaluation for them to know where i stand with the American grading. You were supposed to do a course by course evaluation and come up with a one final grading for both. I somehow feel short changed as am now being referred to other Evaluations body to do the same thing. I will be glad if there's a way of rectifying that from your end. Sithokozile 1632289700”

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Posted 1 year ago

“Lack of communication/professionalism. Regarding the translation and the document report it was a good work. You have to improve the quality regarding de communication between customers and workers, taking notes in your system and in that way we don't have to repeat the information and request several times. I was scared of your professionalism because of this situation. I communicate with the company by live Chat and Email several times. Thank you.”

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Posted 1 year ago

“The team was not proactive to inform real time that received the e-mail from Pontifical Catholic University of Rio de Janeiro containing the digital files of the documents required. Due to my work schedule, I am not in Qatar everyday because I am a pilot, it cost me a DHL fee to send the hard copies of the above mentioned documents.”

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Posted 1 year ago

“Some facts were left out and I made numerous calls to make sure that the material I submitted was interpreted correctly.”

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Posted 1 year ago

“It's a very nice experience working with the IEE just that you didn't evaluate my transcripts. it was just the WEAC Results I saw I don't really know why but you guys are perfect tho❤️”

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Posted 1 year ago

“The process was quick and the assistants are easy to talk to at time though the assistant are asking if you're still there when you do respond you are not acknowledged,however when you do get ahold of one or vice versa thy are super helpful”

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Posted 1 year ago

“They are not bad, but unfortunately, I find it pretty hard to say they are great. I requested it with three days guarantee, so I suppose that my case will be completed within 72 hours after submitting my documents. So I called them. However, they said that they could not guarantee anything and said, "Call me back IF THEY CAN FINISH MY CAST TILL TODAY and FIGURE IT OUT WHAT HAPPEN IN MY CASE”

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Posted 1 year ago

“there is a processing fee you don't say upfront but it was on time which was great.”

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Posted 1 year ago

“The evaluation was quick and updates were given timely. I am happy with your service.”

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Posted 1 year ago

“Timely and responsive. Although, I wonder how often do they update their evaluation standards since I felt there were translations left out.”

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Posted 1 year ago

“It could be better! The document listing could be more easily accessible by country, such as you have to have original etc in the pull down- it’s VERY expensive and I struggle to understand how in some sub Saharan areas you expect me to find the original documents. The paper stating the education course such as English or Afrikaans etc with the grade is not rocket science. Secondly we did not receive a notification stating the results of the review— just saying that it has to be revised. Not that it was COMPLETE.”

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Posted 1 year ago

“My order was done on time, and I appreciate that. However, the title of my evaluated degree was "Transportation Engineering" while my certificate title says "Electrical Railway Engineering". I had provided the official English translation of my certificate to prevent any name-changing, but it happened. I talked to an agent both in chat and on the phone, but there was no update from IEE on correcting the mistake. I am still waiting for my evaluated degree to change the title of my MSc to "Electrical Railway Engineering".”

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Posted 1 year ago

“Dear Mr. David, There were additional note mentioned in the credential regarding date of birth on the document without confirmation/intimation to me. So, I need to apply for revision of my order which would take time. This process would not be delayed, if you will provide me an intimation before writing the additional note. I believe you will consider and revise my order on FOC basis. your kind cooperation would be highly appreciated. Thank You! Regards, Muhammad Waqas”

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Posted 1 year ago

“Evaluation was done within the timeline, however, i requested 3 more copies to send to the recipient. One of the recipients reached out today and confirmed me it did not add to their IEE portal. My deadline is approaching. By the way, this was from Wright state University.”

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Posted 1 year ago

International Education Evaluations is rated 4.7 based on 12,450 reviews