Myntra Reviews

Name: Myntra
Rating: 1.33

1.3 Rating 201 Reviews

7 %

of reviewers recommend Myntra

Company Reviews

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Metrics

1.3

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 48%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Entire team of Myntra are fake. They claim to have understood your problem. You ask them their understanding, they will start checking. Worst customer care. Need more information, call 7674081133”

Helpful Report

Posted 2 years ago

“Very poor return policy there is no exchange i have got diff product which i have order and then they are not accept it that the product which is misplace”

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Posted 2 years ago

“So horrible employees and making fool of people...taking there money and after that not replying.....don't trust on myntra and myntras employees...they won't listen ur prblm as well...bt I want my money back...of of ur employee mrs shanthi....she is fraud.....”

Helpful Report

Posted 2 years ago

“I orders 22000INR items , cash deducted from my account but order not posted , regularly I am receiving lot of notifications for offers but regarding this issue no mail no sms nothing . After that I call them as per them it will take 7-10 working days for money back to account . It’s completely cheating . My friends also same experience from Myntra, this accumulation of huge money they are holding 10 days they will get more benefit . Completely cheating don’t buy anything from myntra”

Helpful Report

Posted 2 years ago

“Myntra is third class app. I ordered one watch from this site and package was open. I immediately called customer care as per their advice they told me to return the product so i did. After returning the product, it was marked as delivered. I am calling daily to customer care from a month but they are not listening. They did fraud with me. My neighbour also experience this. Do not buy anything from @myntra.”

Helpful Report

Posted 2 years ago

“I have not received my order, the product was missing in the bag which they had delivered.But after calling customer care so many times they are not giving me product or refund.Instead of giving my refund they have resolved my issue and has closed the same saying you have received the order.”

Helpful Report

Posted 2 years ago

“I've been scammed. Half the items were sent in my parcel and the customer care has not resolved anything. The worst site ever.”

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Posted 2 years ago

“The customer service is pathetic. I requested for exchange and the delivery agent came and said there is some issue I will come tomorrow to pick up exchange. Later my exchange was rejected stating that the product was used. Delivery agent had not even looked at the product. I tried to contact many times, but its always automated reply and they rejected my complaint. The size is small for me. I wasted money and time both.”

Helpful Report

Posted 2 years ago

“Worst experience.. useless policies. Blocked my amount in the name of myntra credit cash for last 8 months.. trying to place order charging convenience fee.. such a disrespect towards the customers. I recommend not use this app any more. They set the policies on the organisation view. Least respect to the customers. they also have worst customer service team. If you try to reach the team for a solution they start blocking your calls this shows their inability and incompetence to provide solution”

Helpful Report

Posted 2 years ago

“Very poor customer service. I received a wrong product from myntra and thee is no way return that. I raised a return request but the courier agent is not picking the product saying it is not the correct product. it is exactly the same reason why i'm returning. when I call the customer care no proper response. i'm tracking this for 2 weeks now. websie is also poor and there is no clear way to track your issue or add details. pls dont shop with myntra....”

Helpful Report

Posted 3 years ago

“I had ordered a kinda studded jewellery set necklace and earrings and instead they sent me a male accessory black bracelet.When I tried to return it their return partner showed me the pic of jewellery set and said we can pick up only a jewellery set like this.”

Helpful Report

Posted 3 years ago

“Customer service is very poor, it almost sucks, return service is not customer-friendly. Very bad customer service. I would never orer anything from myntra again due to my bad experience with return service.”

Helpful Report

Posted 3 years ago

“Pathetic online store. My was messed up by supplying wrong items. No way you can call and talk They give you slot to call you as per their own convenience and ease. They insisted for pictures of wrong items with all tags etc. There after the return pick up is done. This process takes 10 days. The refund is processed after 10 days of pick you up is done. They are no where compared to Amazon which makes return pick up within 24 hrs and refund credited the next day. Myntra is typical Desi company full of mess and idiits”

Helpful Report

Posted 3 years ago

“Horrendous customer service and used products. I’ve spent lakhs on myntra and later they send me used products during covid times and when I returned it saying neither does it fit me and it looks old, they put it on the customer. Terrible customer service. They should learn from Amazon india and bigbasket with their customer service. It’s a big scam where used products are dispatched to the customer. Avoid at all costs.”

Helpful Report

Posted 3 years ago

“Despite of many attempts Myntra customer service is unable to unblock my account none of e-mail has been send Very worst customer service”

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Posted 3 years ago

“Myntra Dispatch wrong item, i have ordered us polo assn. Jacket but he dispatched me sweatshirt of denim now they deny to back”

Myntra 1 star review on 29th November 2021

Helpful Report

Posted 3 years ago

“Myntra is also should not support such brand having issues. I have still not got support from myntra and boult audio as well Very Worst customer service of Boult , I am very disappointed I have complaint so many times regarding my neckband not working , they haven't reply properly , and there Customer service is too bad it's just unbearable They didn't pick any call's , not reply on email properly. don't Buy it, otherwise you'll regret it.”

Helpful Report

Posted 3 years ago

“It is pathetic App. do not use the product. the product quality is bad But more worst is that they will cancel your product automatically saying that given address is worng. later on you will not get your advance paid amount too. if you will make complaint 100 times you will get response Zero. They will take you request and resolve with that note of refund has procced. but you won't get fund in your account and you just keep complaining.”

Helpful Report

Posted 3 years ago

Myntra is rated 1.3 based on 201 reviews