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Myntra Reviews

1.4 Rating 160 Reviews

8 %

of reviewers recommend Myntra

Company Reviews

1.4

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 45%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi all, Myntra is worst trust team and no good service from customer service too. Please don't buy footwear from Myntra, i had worst experience, I didn't get the product with product tags, but while returning product company is rejecting it due to used based on no tags, and no brand box. Wondering their services.”

Posted 1 year ago

“Fraud + Cheat by Myntra: Mantra and seller Mohan clothing co. pvt. ltd has done fraud with me being icon member received used dirty shirts inside the bag on 01.09.2022 (Order ID - 1213759 55034333163401). Still refund is not done by myntra. Many times complaints were raised but every time turned down. No concrete solution or mechanism is available with myntra so myntra is cheating its customers. Seriously it is very grave situation that myntra has started fraud and cheat to maximize its profit or to recover its past losses as it is under flipkart management. I rate myntra very bad website to buy clothing specially. Please dont buy from myntra. #Cheater-frauder_myntra”

Myntra 1 star review on 6th November 2022

Myntra 1 star review on 6th November 2022

Posted 1 year ago

“Myntra is pathetic they have taken my money they are delivering my order since 11th oct they took my money yet they have not delivered my order pathetic”

Posted 1 year ago

“Return request put on hold without even attempted the pickup and delivery agent behaviour very bad.”

Posted 1 year ago

“Pathetic experience...Worst customer care.... We were out of station and Product was not delivered. All of a sudden received msg and order status change on the app saying that the order has been delivered. Neither call from the delivery guy.nor product delivery. #1 Logged a complaint on Myntra app, but Myntra had closed the complaint saying - Order has been delivered(this was my complaint at the very first place that I haven't received the order) #2 Called-up customer care and logged a complaint, but they closed the complaint with no intimation.saying the same sht again - "Ordered has been delivered" #3 - Third complaint - Again called-up customer care and raised the complaint. After few days, again they close the complaint with no intimation. So, called customer care - same sht again - they say that "Our logistics partner has said that they had delivered the order, hence complaint has been closed" Morons are working at Myntra and I believe Myntra dones't care about Customer. My complaint itself was - Product was not delivered.but they say that their logistics guy said it was delivered. So, Mynta just delivers product to their logistics partner.but not to the customer. Hence, they don't care about the customer. Inturn they say to get the case resolved at my end - Are they morons? Senseless team Myntra. Deleting my Myntra account”

Posted 1 year ago

“Worse experience, i found missing order no response to complaint. My money stuck, very bad service.websitehang and stucks. Overall worse experience.”

Posted 1 year ago

“So bad fuckabke grand is this...never buy product from this fake roober site...this brand all customer care...delhivery boy maa ka bhosda all they don't have sense how to talk with customers...I think brand owner will be same narrow minded that's why thay all are doing behaviour with customers like this”

Posted 1 year ago

“Mintra used to be a platform of very excellent service…I used to give examples..But now it seems a sinking Titanic….Their return or exchange policy and untrained staff are just newly born cancer…Untrained staff who reject the product which had been delivered 9 minutes ago is bit astonishing Worst service”

Posted 1 year ago

“I had order for KETCH Women Grey Ethnic Motifs Printed Kurta but I received KETCH Women Pink Ethnic Motifs Printed Kurta. So I asked for exchange which was rejected. So I put another exchange which was rejected too. Finally, I went for return which was rejected saying that they have successful when through quality check, Which I am very doubtful. But however my product was picked up before it was rejected and the product was supposed to be redelivered so I could further my request for return, which still has not happened. My matter is in process for last two months.”

Posted 1 year ago

“Entire team of Myntra are fake. They claim to have understood your problem. You ask them their understanding, they will start checking. Worst customer care. Need more information, call 7674081133”

Posted 1 year ago

“Very poor return policy there is no exchange i have got diff product which i have order and then they are not accept it that the product which is misplace”

Posted 1 year ago

“So horrible employees and making fool of people...taking there money and after that not replying.....don't trust on myntra and myntras employees...they won't listen ur prblm as well...bt I want my money back...of of ur employee mrs shanthi....she is fraud.....”

Posted 1 year ago

“I orders 22000INR items , cash deducted from my account but order not posted , regularly I am receiving lot of notifications for offers but regarding this issue no mail no sms nothing . After that I call them as per them it will take 7-10 working days for money back to account . It’s completely cheating . My friends also same experience from Myntra, this accumulation of huge money they are holding 10 days they will get more benefit . Completely cheating don’t buy anything from myntra”

Posted 1 year ago

“Myntra is third class app. I ordered one watch from this site and package was open. I immediately called customer care as per their advice they told me to return the product so i did. After returning the product, it was marked as delivered. I am calling daily to customer care from a month but they are not listening. They did fraud with me. My neighbour also experience this. Do not buy anything from @myntra.”

Posted 1 year ago

“I have not received my order, the product was missing in the bag which they had delivered.But after calling customer care so many times they are not giving me product or refund.Instead of giving my refund they have resolved my issue and has closed the same saying you have received the order.”

Posted 1 year ago

“I've been scammed. Half the items were sent in my parcel and the customer care has not resolved anything. The worst site ever.”

Posted 2 years ago

“The customer service is pathetic. I requested for exchange and the delivery agent came and said there is some issue I will come tomorrow to pick up exchange. Later my exchange was rejected stating that the product was used. Delivery agent had not even looked at the product. I tried to contact many times, but its always automated reply and they rejected my complaint. The size is small for me. I wasted money and time both.”

Posted 2 years ago

“Worst experience.. useless policies. Blocked my amount in the name of myntra credit cash for last 8 months.. trying to place order charging convenience fee.. such a disrespect towards the customers. I recommend not use this app any more. They set the policies on the organisation view. Least respect to the customers. they also have worst customer service team. If you try to reach the team for a solution they start blocking your calls this shows their inability and incompetence to provide solution”

Myntra 1 star review on 14th May 2022

Posted 2 years ago

“Very poor customer service. I received a wrong product from myntra and thee is no way return that. I raised a return request but the courier agent is not picking the product saying it is not the correct product. it is exactly the same reason why i'm returning. when I call the customer care no proper response. i'm tracking this for 2 weeks now. websie is also poor and there is no clear way to track your issue or add details. pls dont shop with myntra....”

Posted 2 years ago

“I had ordered a kinda studded jewellery set necklace and earrings and instead they sent me a male accessory black bracelet.When I tried to return it their return partner showed me the pic of jewellery set and said we can pick up only a jewellery set like this.”

Myntra 1 star review on 2nd May 2022

Posted 2 years ago

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Myntra is rated 1.4 based on 160 reviews