Mytee Products Reviews

Name: Mytee Products
Address: 1335 S Chillicothe Rd, Aurora
Rating: 4.64

4.6 Rating 4,089 Reviews

91 %

of reviewers recommend Mytee Products

4.6

Based on 4,089 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

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Mytee Products 5 star review on 20th May 2024

290

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with MYTEE was positive overall. Two shipments were wrong color and/or size. Customer service is running the company and keeping it in the black.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review even though there was a mistake with your order! We are working to make things more efficient in the warehouse and that includes hiring new staff! We are hoping customer service and the warehouse can be up to bar with one another, service -wise. Thank you for understanding! I will pass this review around to the girls in the office to let them know they are doing a fabulous job!

Posted 4 years ago

“The products I got this order are good quality and meet our needs. What i would like to review is the Trailer Loading Ramp Set i purchased earlier this year. In the description it says they are light weight and easy to handle. this isn't true, each 8 foot section is between 70-80 pounds and cumbersome to set up and take down. Maybe include in your description the weight on items like this for each piece.”

Helpful Report

Posted 4 years ago

We apologize I the description seemed misleading. "An all-aluminum construction by AWS-certified welding technicians together with adjustable pivot points yields light-weight components that are relatively easy to handle." This is describing the benefits of an all aluminum construction. We will take your feed back and try to update the description as I agree, this can be a bit misleading.

Posted 4 years ago

“Will likely buy again. However, please note that compared to Uhaul padding, they're not as good. They strongly smelled like oil, as if a mechanic used them in a garage. Washing them removed maybe 85% of the odor. (I wonder if they all smell like this or if it was a fluke?) And they are a bit thinner as well. But, they did cost far less so I'm okay with them in the end.”

Helpful Report

Posted 4 years ago

Thank you for leaving us feedback even though you had an issue. If a problem arises, the best thing is to give us a call so we can see if we can fix this for you.

Posted 4 years ago

“Still having the problem with the stitching on the webbing. It doesn't hold up very long. Tarp material is good.”

Helpful Report

Posted 4 years ago

Delores, We are sorry to hear this is happening. Please send us a picture of this occurring to customerservice@myteeproducts.com.

Posted 4 years ago

“Recieved my tarp with a hole in it. Emailed the company about it and still havent heard back.”

Helpful Report

Posted 4 years ago

Can you let us know what email you sent your reply to? I looked thru our email system and wasn't able to locate anything. We would be more than happy to help you with this issue. Please email us a picture of damage and your order number to customerservice@myteeproducts.com and we can look into your issue.

Posted 4 years ago

“Product is good and shipping was fast however there was no email saying my order was received or shipped so some communication would be nice”

Helpful Report

Posted 4 years ago

Thank you for your feedback. Is it possible we have the wrong email address? The email I have does look a little strange with the @q.com. I do however apologize and will double check our email system.

Posted 4 years ago

“The quick attach portion of the flags work nicely. Unfortunately I had to tighten all of the nuts holding them on the fiberglass rod when they arrived. Even after that 1 fell apart sometime during the 1st trip. Also the front flags started fraying in the first 200 miles.”

Helpful Report

Posted 4 years ago

Judd, thank you for leaving feedback even though you had an issue. I would like to see if you are still under warranty and if this might be something I can replace for you. Please email me with pictures of the flags to customerservice@myteeproducts.com so I can look into this.

Posted 4 years ago

“The product is good but shipping price is to high”

Helpful Report

Posted 4 years ago

We do try to offer the best shipping price available and the price of $10.43 was the best available price. We do thank you for you comments and hope to do more business with you soon.

Posted 4 years ago

“You’re quick connect oversize flags are a good price but material on the flag is very poor quality and it’s shreds in just two trips”

Helpful Report

Posted 4 years ago

Please email us at customerservice@myteeproducts. If you order is still under warranty then I would love to get this corrected for you.

Posted 4 years ago

“Better faster shipping”

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Posted 4 years ago

Thank you for such a great review.

Posted 4 years ago

“One of the eyes wasn’t put together”

Helpful Report

Posted 4 years ago

Please email us at customerservice@myteeproducts.com so we can look into getting a fix for you.

Posted 4 years ago

“This last product I received I have not gotten around to use yet.”

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Posted 4 years ago

Thank you for taking the time to rate us, we would love to hear how your experience was.

Posted 4 years ago

“Product make the work easy because this is very lightweight compared to regular tarp very delicate to handle”

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Posted 4 years ago

Our parachute tarps are meant to be a lighter weight to make your work day easier!

Posted 4 years ago

“The nylon straps are not as strong as specified”

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Posted 4 years ago

Thank you for leaving us feedback.

Posted 4 years ago

“Timely delivery, happy with product. Ordered crimped hooks but didn't get them. I'm on the road and can't wait to send these back then send correct ones. ”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review. We are happy that delivery was satisfactory.

Posted 4 years ago

“I ordered a tarp. You guys took the $$ from my account. Then cancelled the order, and none of you know why. Then I lost a $1,300 load I had booked because I didn’t have the tarp.... feel free to contact me if you wanna help with that. 304-785-5609”

Helpful Report

Posted 4 years ago

Adam, we do apologize for the inconvenience. At the time of online checkout, we retrieved the order and found you had selected instore pick up. When we downloaded your order, it was then set aside in our warehouse pending your arrival. So this item was not shipped until you called in to say it had never arrived. At that time, 6/18, we created shipping and sent the tarp to you. Inadvertently, you actually weren't charged any shipping at all. Therefore, you actually got a discount.

Posted 4 years ago

“My binders came in very promptly. But my shackles were delayed. Was told they were to be shipped then told they had to find them. By looking at other warehouses. Website said if I ordered in a certain amount of time they'd ship that day. I had to leave to go back to work and they didn't come in until the next day. Very upset with that. Could've at least upgraded the shipping.”

Helpful Report

Posted 4 years ago

Shawn, we are glad you got your binders quickly. However, this order doesn't contain any shackles. So as for your experience with that, I cannot speak to it. As to our shipping, our website states that we ship orders within 1 to 2 business days of receipt. If you would like more information, please give us a call at 888-705-8277 M-F 8:30-6:30 & Sat 8:30-1:30.

Posted 4 years ago

“Quality different for the ad pictures.”

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Posted 5 years ago

Any feedback we receive is always appreciated. If improvements need to be made we can work with our suppliers to correct any issues.

Posted 5 years ago

“Website is okay. Shopping cart process malfunctioned each of the three times I made a purchase. I tried mobile ordering first via phone on their website, but the site completely broke at the end of the confirmation process. Waste of time. Ordered via desktop next to times and both times it appeared the order never went through, but then received confirmation emails that the order had been placed. Second rate online shopping experience. Only worth it because their prices are much lower on the product I ordered. Otherwise, they are not serious about selling online.”

Helpful Report

Posted 5 years ago

Thank you for leaving us feedback even though you had an issue. Any feedback we receive is always appreciated. If improvements need to be made we can work to correct any issues.

Posted 5 years ago

“Sorry I have not had a chance to see how it works as the first hay cutting will not happen until June.”

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Posted 5 years ago

Thank you for leaving us feedback.

Posted 5 years ago

Mytee Products is rated 4.6 based on 4,089 reviews