Mytee Products Reviews

Name: Mytee Products
Address: 1335 S Chillicothe Rd, Aurora
Rating: 4.65

4.7 Rating 4,071 Reviews

91 %

of reviewers recommend Mytee Products

4.7

Based on 4,071 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

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Mytee Products 5 star review on 18th May 2024

Yenia M

Mytee Products 5 star review on 6th May 2024

Ken B

Mytee Products 5 star review on 5th May 2024

Jose P

288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I like it the product is good, quality and prices, but I have it one complain, the delivery time frame, take forever for received this time, I think the company needs take it in care this part, is the only problem I think! Thanks.”

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Posted 5 years ago

Thank you for your feedback. After reviewing your order, I see their was a delay in your shipment. This is not an everyday occurrence for us and I do apologize. I will review this with our warehouse manager.

Posted 5 years ago

“The ship time was a little longer then expected but overall my company will do business with you in the future.”

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Posted 5 years ago

Thank you for taking the time to rate us. We appreciate your feedback.

Posted 5 years ago

“For the money it's ok it works great but the rubber stop on the bottom of the poll fell off before I pulled it out of the shipping box but everything else works great”

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Posted 5 years ago

Thank you for leaving us feedback even though you had an issue. Any feedback we receive is always appreciated. If improvements need to be made we can work with our suppliers to correct any issues.

Posted 5 years ago

“They sent me the wrong binders but they sent the right ones made it up”

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Posted 5 years ago

It's great to hear we were able to fix this issue right away for you. Thank you for leaving us feedback.

Posted 5 years ago

“Tracking sucks , then i get a email that says my order is not complete . Called in and lady said it was on dock ready to go ! Well which is it on dock or not complete for some reason?”

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Posted 5 years ago

We show we shipped your order in a very timely. Order was place on the 28th and delivered on the 30th. We are aware that we had a technical glitch in the system that sent you a incomplete purchase and we have fixed that issue. As far as the quality if you can send us pictures of what your are having problems with we can check into it for you. Thank you for letting us know about your order.

Posted 5 years ago

“Good products”

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Posted 5 years ago

Thank you so much for leaving such great feedback.

Posted 5 years ago

“The size was as advertised. However, the description said that the grommets were every two feet. They were randomly spaced at 33", 35", not consistant. The reason I purchased this was that the metal roof of my shed has support braces every two feet. Rather than return it I used metal brackets between the braces, drilled holes in them and attached to the grommets.”

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Posted 5 years ago

Thank you for letting us know about this issue. We will pull one of these out and let our manufacture know about this issue. Im sorry this happened.

Posted 5 years ago

“Shipping charges are too high.”

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Posted 5 years ago

The holiday season did increase the cost of shipping right now, but you should see a difference in the new year.

Posted 5 years ago

“So far so good but I haven't receive my order yet. So until I do Mytee Products rating is only acceptable.”

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Posted 5 years ago

I do apologize. We hope to have this product back in stock very soon and once this arrives we will get this shipped out.

Posted 5 years ago

“Since becoming a owner operator I have used Mytee a few times. They we're good up until I was sent the wrong size quik binders (ratchet binder). I called up and was told that I could not exchange them without paying shipping and a restocking fee. Ridiculous and I won't likely be using them again...”

Helpful Report

Posted 5 years ago

Upon reviewing your order, we received a call that stated the wrong binders were ordered and you would like to exchange them. We did mention we would accept a return as long as the product was in like new condition. We are not sure where the confusion is but we would not refuse someone to exchange an item if it was wrong. If you need assistance please give us a call.

Posted 5 years ago

“The farm tarps are adequate--we only bought from this company because they offered an underlayer liner. We paid more for shipping ($120) than at other websites, and then the SHIPPING WAS HORRIBLY SLOW. Our tarps arrived at a warehouse in Oklahoma City at 3AM on Friday, and sat untouched FOR THREE DAYS until Monday. No movement on Friday, Saturday or Sunday! I will never do business with this company again.”

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Posted 5 years ago

We were very timely getting your order out, as we did ship this out the same day the order was placed. Unfortunately this does take 3 business days to ship to your location and their is no transit on the weekends. This is true for most carriers. I am sorry we could not get this to you any sooner. I hope you can change your mind about us.

Posted 5 years ago

“Received 5 Peerless Folding Handle QuickBinders Plus Rachet Binder 3/8". One of the binders will not remain locked.”

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Posted 5 years ago

Please give us a call regarding your issue, we would be more than happy to help you on this. This product does come with a warranty.

Posted 5 years ago

“The product was well-made. The color was as shown. It was not a good match for our other patio items. So I wanted to return it. They will only refund the original cost -- not the cost of shipping. Because the tarp was 14lbs, the shipping charge was so high it wasn't worth sending. Be sure you order what you want. This is not Amazon Prime.”

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Posted 5 years ago

Thank you for your comments regarding the quality of our tarps. We understand your reasoning.

Posted 5 years ago

“Great product great prices terrible shipping I have orders from them serval times and shipping is messed up a lot of the time call to try to get it fixed same answer just have to deal with it”

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Posted 5 years ago

As we discussed on the phone, this is something that we cannot control. We have always shipped your orders out on time, but FedEx has dropped the ball on 2 occasions by not bringing your packages at the same time and or on time. If you would like us to use UPS we would be more than happy to. Just leaves us a note on your order that you request UPS for your delivery service. We do not wish this to be a re-occurring problem for you. We will do our best to help.

Posted 5 years ago

“Have only received 1/2 of order. Call to check on it and have not gotten a answer yet.”

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Posted 5 years ago

Thank you for your response. I do apologize for not getting back to you yesterday, we were still waiting on FedEx to call us back regarding your package. Since our call this morning we sent out a replacement for you. I hope this was satisfactory for you. Let us know if we can be of more assistance.

Posted 5 years ago

“You sent me wrong size tarp from my purchase order.I PLACED A ORDER for 30x40 Mesh Tarp.However I received a tarp in the mail size 20x40.Too small.Now I have to send it back.”

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Posted 5 years ago

Please call us about your issue. We were not made aware that something went wrong. If we truly made a mistake, we can correct this asap.

Posted 5 years ago

“Have not used them yet. However, the quality looks good, packaging was good, and delivery was on time. If they last more than a year, you get a 5 rating.”

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Posted 5 years ago

Thank you for your comments.

Posted 5 years ago

“Tarp was about 8 lbs heavier than listed.”

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Posted 6 years ago

Some times it is hard to estimate the tarps weight if the vendor changes the supplier od such items as the D-rings and they are heavier than before. Every now and then the material weighs slightly heavier than the last shipment and we have to update our website. We do apologize we try to be as accurate as possible.

Posted 5 years ago

“I want to purchase orange tarps and Mytee wants to charge nearly double the price of a black tarp. I am going back to Tarpstop in Perrysburg OH where orange is the same cost as black (tarpstop.com for others interested in #fairpricing)”

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Posted 6 years ago

I can absolutely agree with your disappointment. We don't over charge on any of our black, blue, or red tarps we carry in stock. When it comes to other color options or sizes, we would have this custom made for you with our local vendor. Custom tarps will always cost more, however we will be adding more color options in the future.

Posted 6 years ago

“The straps were delivered on time and were as described. The winch winder was not acceptable and did not perform as described.”

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Posted 6 years ago

We appreciate your feedback and if you are not happy with the winch winder please let us know how we can improve on this product. Returns are accepted within 30 days.

Posted 6 years ago

Mytee Products is rated 4.7 based on 4,071 reviews