Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,913 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zoe was fantastic. She worked with my rosacea and gave recommendations to help reduce my redness. She talked me through everything she was doing and I left with a beautiful glam look.”

Helpful Report

Hi We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Thank you ☺️ Love my makeup”

Helpful Report

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Jagruti at MacArthur Square was amazing she asked lots of questions about what we were wearing and what colours we wanted as well as checking throughout if we were happy with our make up as well as recommending products to suit our skin.”

Helpful Report

Hi Lexie, We are thrilled to hear of your experience with Jagruti and can't wait to see you again soon. Love NPHQ x

“Zoe was fantastic, extremely happy with make-up and advice given. Had a lovely chat too.”

Helpful Report

Hi Ashleigh, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Jagruti at McArthur Square was amazing. Very professional, personable and her artistry skills on point. Back to back appointments did not fluster her. Her colour advice and matching skills are to be commended. I would highly recommend booking an appointment with her!”

Helpful Report

Hi, We are thrilled to hear of your experience with Jagruti and can't wait to see you again soon. Love NPHQ x

“Jagruti was my make-up Artist She was fantastic, fit me in on a busy morning. I don't wear alot of make-up and she understood that. So happy with my look, definitely be back xx”

Helpful Report

Hi Katy, We are thrilled to hear of your experience with Jagruti and can't wait to see you again soon. Love NPHQ x

“Hannah is awesome! Never had so much having my make up done. So happy!!”

Helpful Report

Hi, We are thrilled to hear of your experience with Hannah and can't wait to see you again soon. Love NPHQ x

“Absolutely fabulous experience Jamie the store Manager was friendly, professional and explained every product and what he was doing I will definitely be back. This was a first time experience for me and it was wonderful”

Helpful Report

Hi, We are thrilled to hear of your experience with Jamie and can't wait to see you again soon. Love NPHQ x

“Jamie at Kotara Westfield store was attentive and skilful. He demonstrated explained each product and it's correct application.”

Helpful Report

Hi Michelle, We are thrilled to hear of your experience with Jamie and can't wait to see you again soon. Love NPHQ x

“Manager Jamie at the Kotara store was fabulous! He was able to talk us through each product he applied & find what was best for my skin! Would 100% recommend!! Thank you so much!”

Helpful Report

Hi Sandy, We are thrilled to hear of your experience with Jamie and can't wait to see you again soon. Love NPHQ x

“had the most amazing one on one makeup lesson with Aisha at Macarthur square.she was so sweet and knows so much about the beauty industry. A natural pro and gave me so much great info and product recommendations. The makeup look was absolutely stunning and she talked me through each step beautifully. The products she used on me were amazing and she made a great atmosphere. Will definitely be booking another makeup lesson!!! I can recommend her 100%.”

Helpful Report

Hi Grace, We are thrilled to hear of your experience with Aisha in Macarthur and can't wait to see you again soon. Love NPHQ x

“I love how you get the products they use on you at the end, just included in the price. Unfortunately though, my make up was terrible. My eyelashes were not glued on well and came off in about an hour, after I was forced to pay for them even though I brought my own from Mecca because online it says you just pay for application, with no mention I needed to buy the Napoleon brand. My skin tone was not well chosen and I looked very pale. I had a big uneven eye-liner mark that would've been so obvious to the MUA who didn't fix it. I also found out her name from another MUA, she didn't even tell me or talk to me the entire time. I told her how I like my eyebrow shape, she replied "yeah" then ignored me and left them too thin and uneven. She used a stick to apply my lipstick that had eyelash glue on it so my lips were very sticky all day. I paid for the service for a wedding but fixed a lot before the ceremony (added bronzer and blush, fixed the lines) then removed it completely after the ceremony and applied new make up myself for the reception. It was very disappointing and cost $184.”

Helpful Report

Hi, We regret to hear that you have not received the DREAM Napoleon Perdis experience in your recent visit to our Store. Please email us at experience@napoleonperdis.com so we can further look into this and rectify the issue. Love NPHQ x

“Aisha at Macarthur dis an amazing job, very gentle and exceptional skills”

Helpful Report

Hi, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Bella did a wonderful job - 10/10!”

Helpful Report

Hi Mish, We are thrilled to hear of your experience with Bella and can't wait to see you again soon. Love NPHQ x

“Zoe was fantastic, she listened to my vibe and offered the perfect products to achieve my look! A beautiful glam makeup. Thanks so much”

Helpful Report

Hi Gabby, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“Excellent makeup xxx”

Helpful Report

Hi Carmel, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Love it great experience Zoe was amazing”

Helpful Report

Hi Mel, We are thrilled to hear of your experience with Zoe and can't wait to see you again soon. Love NPHQ x

“The girls were absolutely amazing at Tuggerah. Shamay was so kind and beautiful. 10/10. My mother’s makeup is also so stunning.”

Helpful Report

Hi Indyanna, We are thrilled to hear of your experience in our Tuggerah Store and can't wait to see you again soon. Love NPHQ x

“Today, Joyce did my makeup. I was so happy with the end result and she was so lovely!”

Helpful Report

HI, We are thrilled to hear of your experience with Joyce and can't wait to see you again soon. Love NPHQ x

“Absolutely outstanding!! Was very happy with the the service”

Helpful Report

Hi Kim, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Napoleon Perdis is rated 4.7 based on 1,913 reviews