Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,909 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“Great products have been using them for years and will not change. Great because I have darker skin so finding products has always been hard....NOT so with Napoleon.”

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“Great service and products.”

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“I purchased the Loose Eye Dust in Disco Glitter at least ten years ago when it was sold. at stores in the US. I still have some and did not want to run out, so I ordered from you. Shipping charge was high but I loved the color and did not want to completely run out. I was disappointed when it arrived as the color had changed to a lighter, duller lavender instead of the vibrant orchid I had at home. I gave it a try as but do not care for it. What a disappointment!! The color I love is gone and I doubt that I would order anything else, but thank you for the inquiry.”

Helpful Report

Hi, Beauty! We're regret to hear about your recent experience with our Loose Eye Dust in the shade Disco Glitter. Please contact our Customer Service team at experience@napoleonperdis.com with your order number and product feedback and they will be able to assist you further. Best, NPHQ

“The products are excellent quality and they arrived very quickly.”

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“Excellent product beautifully packaged and arrived in good time via courier well done very pleased Julie Gordon.”

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“Great products very quick delivery.”

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“Your website was very helpful selecting the right products to match my teenage daughter skin type as a surprise gift for her birthday. Everything matched to her skin colour as suggested by the help selecting guide. She is over the moon with the new professional products and I am amazed with her creative make up finished polished look. Thankyou for the fast delivery and packaging”

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“I ordered foundation stick and just received I ordered look2,but the color is lighter than my previous foundation. It must be mismarked to light for me. I look sick like a ghost..So disappointing! S Cunningham”

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“I L8ve my Napoleon Perdis gold primer. Quick deluvery. Very happy!”

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“Best to apply products. Reliable products.”

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“Amazing! Love the liquid foundation and the delivery was super quick !”

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“Disappointed. I bought the Look 3 Mineral Foundation. I’ve been wearing it for over ten years. But this last one I bought turns orange on my skin. What a waste of money. I had a little bit left from by last bottle and put that on. That didn’t turn Orange? What a waste of money!”

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“Great service. Speed of efficiency with delivery and love the packaging. Awsome service”

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“Keep on keeping on!”

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“When I first purchased your products at David Jones it was the one and only time that I have experienced a colour match on the first try. I absolutely love your products, thank you”

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“I love the camera finish foundation”

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“I bought the five pack eyeliners and am since very disappointed, initially from the box the colours look great but the consistency of the eyeliners is horrid and tacky, inconsistent, blotchy and stains the skin even when attempted removal with makeup remover. Very disappointed, was looking forward to having vibrant colours to wear.”

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“Best concealer ever, covers my dark under eye circles beautifully 2 colours from the palette”

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“I have only tried two products, and I think NP may be over rated. I didn't find anything special about the products.”

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Hi, Beauty! Thank you for taking the time to provide this feedback. I will pass this on to our teams for their reference. If there is anything else we can assist you with, please email experience@napoleonperdis.com with any further information. Regards, NPHQ

“I haven't received my order!!!”

Helpful Report

Hi Susan, Thank you for taking the time to leave your review. Our team have contacted you directly from experience@napoleonperdis.com regarding the latest update on your parcel. Please keep an eye out for this email, we recommend checking your junk email folder if you cannot see our communication within your inbox. We are looking forward to seeing your order in your hands as soon as possible! Regards, NPHQ

Napoleon Perdis is rated 4.7 based on 1,909 reviews