Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.72

4.7 Rating 1,910 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

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“i have yet to swatch the eyeliner on my face but it seems pretty opaque when i swatched them on my wrist, and it’s so great for the price. 5 coloured liquid liners for $6? a steal 😌”

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“I don’t use any other items as you discontinued a beautiful purple eye shadow I loved, amethyst. I like the lip glosses too but haven’t tried much else”

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“Very Helpful customer service.”

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“Best foundation I have ever used! I have to be camera ready daily.”

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“Absolutely love Napoleon products and have used them for many years”

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“Thank you for your excellent service. As usual the foundation Look2 is amazing.”

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“Amazing! Have been using camera finish powder for years, I wont use anything else!”

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“The concealer is great but the lip/cheek product smells so rancid that I don’t want it anywhere near my face. Smells like it expired a few years ago. It’s gross.”

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Hi, thank you sharing this feedback. We are very concerned to hear this about about the lip/cheek product. Please contact our customer service team on experience@napoleonperdis.com with the details of your order and the product and they will be able to look into this further. Best, NPHQ

“Recently purchased 3 lipsticks... love the colours and texture! So creamy and stay on for ages!”

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“Customer service was excellent in store.. Products are amazing.. Website is easy to navigate.. I’m a loyal customer after my first experience!!”

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“Great website and products are fabulous and delivered very quickly.”

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“Great products, awesome prices on sale item's, speedy delivery.”

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“I absolutely love Napoleon. My make up is always perfect even after 3 Zumba classes in a row. My students always comment on my make up that is still on after sweaty Zumba classes. I would not use anything else.”

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“I am very happy with the prompt service that you provided. My order arrived , well packaged & the products are great. Happy to recommend the products & the on line service. Will be ordering again. Thank you team. Julia”

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“Easy transaction and quick to deliver product, love free freight for VIC during COVID that is why I went online for my lippy Thanks”

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“Excellent. Have been using these products for over 14 years and just love them!”

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“Your brush quality has gone severely down. I took advantage of the offer of a free foundation brush with primer & foundation, and the brush is terrible. The lip brush I bought is not at all like the one I have from yourselves that I bought years ago. I’m very disappointed! 😕”

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“Purchased the supreme eye cream after trialling a sample a few months ago. The full priced item appeared to be inferior as it was not as hydrating this time around. Also received a free gift of the BB Cream but the sample was too small to be able to review or prompt me to make a purchase.”

Helpful Report

Hi Wendy, thank you for sharing this feedback with us - we are always eager to hear back from customers on how our products have performed. We regret to hear that Supreme Eye Cream did not met with your expectations. We value our customers’ concerns and will share your comments with the relevant teams. If you need any further assistance, please do not hesitate to contact us on experience@napoleonperdis.com or 1300 MAKEUP. Best, NPHQ

“Thank you Napoleon Perdis, Absolutely love your products! You have changed my life 💞”

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“Caters for a variety of skin types , moisturising and long lasting. Best concealer pallet.”

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Napoleon Perdis is rated 4.7 based on 1,910 reviews