Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this stick eyeshadow, so easy to apply and lasts all day. Perfect for my fast and easy routine”

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“Always fantastic and ordering online was so easy.”

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“Just love your products. Can not believe how fast the delivery was.”

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“So far so good..”

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“Love them... its the only place I buy the products”

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“I was so excited to purchase the qween trip lip gloss set and I wasn't disappointed. Absolutely love it!!! Thank you!!!”

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“I got everything but didn’t get the holiday bag when you spread $99”

Helpful Report

Hi Penny, thank you for taking the time to leave a review. To receive the free Holiday tote bag, an order must be $99 or more and contain one of our limited-edition Holiday packs. You can find more information on these pages https://napoleonperdis.com/pages/offers and https://napoleonperdis.com/policies/terms-of-service. If you need any further assistance, please feel free to contact us on experience@napoleonperdis.com. Kind regards, NPHQ

“Purchased 2 of the eyeliners. Beautiful unique colors! Long lasting. Truly couldn’t be happier with my purchase!”

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“Exceptional products that wear well and are reasonably well priced. I’ve been using Napoleon products for years. A huge thank you to this customer service team as well. I recently had a small hiccup with a purchase that was easily resolved with friendly, professional, prompt service. Highly recommend the products as well as the website. Many thanks”

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“I have always loved the Primer! and the Red lipstick I was so disappointed when you closed your stores and had to hunt them down On Line. I'm glad you're back Online and Thank you for the Fab Bag Love Love Love Shipping was very quick!”

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“I'm 38,I brought the advanced mineral makeup,I was hesitant at first without trying before hand,but all I can say is that I am NOT disappointed!”

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“Been a long time user of Napoleon Perdis, fabulous I can know buy direct with the company. Shipping was very fast , products always amazing.”

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“Ever since I can remember, I have used Napoleon Perdis products. I absolutely love them. This is the first time I have bought online with Napoleon Perdis and I received my products in a timely manner. I usually go in store at Paramatta and very much appreciate the service Brenda gives me. She is always so helpful and give great tips.”

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“I have been using the foundation stick for years. Love it and quick delivery”

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“This was my first online purchase on the Napoleon Perdis website as I would previously purchase these products in a department store & I was so happy with the products & the efficiency of dispatch time to me. Will definitely shop again on this site as these products are excellent quality & quite affordable.”

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“Amazing products, beautiful quality and value for money!!”

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“I purchased the holiday collection makeup brushes. They’re really good quality and I love them.”

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“Both brushes to my eyeliners were frayed. Cheap packaging. Could not use applicator because brushes were damaged. Overpriced for the quality.”

Helpful Report

Hi there, we're very sorry to hear this about your products. Please contact us experience@napoleonperdis.com with the details of your order and we will be able to investigate this further for you. Best, NPHQ