Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.70

4.7 Rating 732 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 18th August 2025

2159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, fast and effective. Thanks!!”

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Posted 3 years ago

“Great quality product, easy to assemble, and wonderful customer service policies! Highly recommend!”

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Posted 3 years ago

“I love my new bookshelf! It looks great for my home office and the assembly was easy enough. I've already gotten compliments on it!”

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Posted 3 years ago

“Amazing quality pieces for amazing prices! So sleek!! AMAZING customer service!!”

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Posted 3 years ago

“loved the coffee table, easy to assemble and looked great!”

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Posted 3 years ago

“excellent customer service”

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Posted 3 years ago

“Great value for nice looking pieces! Fantastic discovery. Easy assembly instructions and fabulous customer service. You’re on to a good thing, NJ!”

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Posted 3 years ago

“It looks great! Exactly what I needed. It was easy to assemble as well. I had an issue with delivery and the customer service team was extremely helpful and responsive.”

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Posted 3 years ago

“DO I love you? I love Melanie, who helped me out so much.”

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Posted 3 years ago

“We loved the nightstand we purchased!! It was simple and easy to put together and it looks so beautiful!”

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Posted 3 years ago

“Happy with my purchase! Made well, sturdy and looks great!”

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Posted 3 years ago

“Absolutely love my new side table! It gives the office a fresh clean look and perfect for what we needed!”

Nathan James 5 star review on 9th January 2022

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Posted 3 years ago

“Great product and great customer service! Would definitely recommend.”

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Posted 3 years ago

“It was easy to assemble and to install.”

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Posted 3 years ago

“Product and customer service ( Melanie ) was simply outstanding. Love the people of the Philippines ;) I pray one day to be able to go back, permanently. Thank you and Happy New Year”

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Posted 3 years ago

“All perfect!”

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Posted 3 years ago

“Really great customer service”

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Posted 3 years ago

“The shelving units we bought were beautiful. They were very well made and sturdy. I used them to display my Snow Village collection. Nathan James was eager to help us if we had a problem. I would buy from him again.”

Nathan James 5 star review on 28th December 2021

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Posted 3 years ago

“We absolutely LOVE our shelves. Quick delivery, sturdy, and beautiful!”

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Posted 3 years ago

“Very pleased I stumbled upon Nathan James' website. The stools we purchased are a big hit and I now go on anytime I need another item.”

Nathan James 5 star review on 8th December 2021

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Posted 3 years ago

Nathan James is rated 4.7 based on 732 reviews