“I have found many of the CLEs too generic to be of benefit - designed more for the lawyer who is looking to complete CLE requirements than to share substantive knowledge. My recent webinar experience has been that there were serious audio quality issues. The faculty who presented my most recent webinar was also terrible. The quality of his presentation was low.”
We’re sorry to hear your experience did not meet your expectations. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Thank you for the review, Douglas! Hearing from satisfied returning customers like you keeps us motivated to continue providing high-quality CLE courses.
“This was a a good Seminar going over the basics of easements and property disputes. Having worked in the land development industry most of this was already known to me. For somebody just starting into this line of work this would be a a highly recommended course.”
Thanks for the review, Chris! We work with our expert faculty members to provide our customers with informative seminars they can use in their everyday practice.
“The presenters no doubt know their stuff, but what leaves me disappointed is that many courses described as “all the things you need to know about x” or “fundamentals of x” frequently include meandering presentations that focus on the advanced experiences of the presenters with little of the fundamentals one would expect, or include presentations that focus merely on the laws of one state (typically, not mine). Accordingly, I have found little value in having taken such courses via NBI.”
Thank you for your feedback. We’re sorry to hear that this course did not meet your overall expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“Christine Hummel presented the most in depth analysis of the challenges facing lawyers on Medicare of any of the seminar speakers I have encountered since 2012 when I first started attending this topic of seminars. She is by far a valuble source of knowledge for anyone grappling with everyday questions that arise up about Medicare compliance. I will refer to her and refer cases to her whenever I can.”
Thanks for the review, Michele! We work with expert faculty whose breadth of knowledge enables them to offer our customers valuable insights and actionable information.
“Very well organized and informational. The accompanying slides were available beforehand to print and were quite extensive. It is recommended to print in advance because the pace can be very fast with some lecturers and note-taking is needed. The presenters were knowledgeable. The host was on point. Overall a positive experience.”
Thank you for the review, Lissette! We’re glad to hear your experience with NBI was positive. Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.
Albert, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses our customers can use to accelerate their practice.
Charles, we’re sorry these presentations did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“The video feed would quit with the error notice " content not available". One had to reopen My Account and start a new video feed, where the lecture was on-going. The first time this happened I waited for the lecture to continue. When I did not I re-opened My Account. This was frustrating. I missed content and also the opportunity to validate my attendance with the random "check mark". This occured four times. The last time at 4:12 and 4:41 p.m. EST in the "Ethics" presentation.
Mr. Silverman's presentation jumped between the outline in his materials and his more detailed materials. Presentations are more effective when the materials flow with the content. Ann Larkin's presentation tracked her power point and the printed materials.
Ann Larkin reference her email "in the materials". Would you please provide her email contact as it is not in her "bio", the materials or the brochure.”
Marjorie, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“Am always pleased to speak at an NBI program. They are professional and always pay attention to all the details, most particularly insuring that the participant receives the full CLE credit they earned.”
David, thank you for the review and for being a valued NBI faculty member! We work hard to make the CLE process smooth and enjoyable for both our faculty and our customers.
Thanks for the review, James! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.
Thanks for the review, Michelle! Our team works hard to provide easy access to high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.
