Charles, we’re sorry these presentations did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“The video feed would quit with the error notice " content not available". One had to reopen My Account and start a new video feed, where the lecture was on-going. The first time this happened I waited for the lecture to continue. When I did not I re-opened My Account. This was frustrating. I missed content and also the opportunity to validate my attendance with the random "check mark". This occured four times. The last time at 4:12 and 4:41 p.m. EST in the "Ethics" presentation.
Mr. Silverman's presentation jumped between the outline in his materials and his more detailed materials. Presentations are more effective when the materials flow with the content. Ann Larkin's presentation tracked her power point and the printed materials.
Ann Larkin reference her email "in the materials". Would you please provide her email contact as it is not in her "bio", the materials or the brochure.”
Marjorie, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“Am always pleased to speak at an NBI program. They are professional and always pay attention to all the details, most particularly insuring that the participant receives the full CLE credit they earned.”
David, thank you for the review and for being a valued NBI faculty member! We work hard to make the CLE process smooth and enjoyable for both our faculty and our customers.
Thanks for the review, James! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.
Thanks for the review, Michelle! Our team works hard to provide easy access to high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.
Michael, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“For the Real Estate Transactions 2022, thought the speakers were very knowledgeable and presentations generally followed what I expected. Only 2 issues - I was interested in the anticipated topics of Arbnb and VRBO but the speaker ran out of time, so better time management of other topics would have helped. Also, the purchase contract/financing topics dealt with fairly sophisticated commercial transactions, which had little relevance to me. Otherwise, topics were helpful and practical.”
Thank you for the review, Diane! We’re glad to hear you found the course helpful and practical. We are always looking for ways to improve our customer experience and appreciate you taking the time to provide your feedback.
“Terrible seminar. Title of class was Joint vs Separate Trusts in Separate and Community Property States. Speaker spent most of the time giving a history of community property going back to 1800’s. Great opportunity for him to show off his knowledge of history; terrible for anyone looking for practical legal knowledge. NBI needs to vet it’s speakers better.”
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Thanks for the review, Lora! We work hard to provide easy access to a wide variety of high-quality CLE courses so our customers can get the most out of their CLE.
“Program was fine but the periodic monitoring of presence was more like attempts at "GOTCHA"-----wat too extreme----some as frequent as every 10 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!”
Thank you for the review, John. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.
“One of the most professional and educating organizations I've ever had the pleasure of working with. Thank you National Business Institute for providing attorneys and legal professionals a platform to share and learn from one another.”
