National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,711 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 8th April 2026

Tabatha C

National Mattress Canada 5 star review on 7th April 2026

Alvaro P

Jonathan N

National Mattress Canada 5 star review on 6th April 2026

Olena S

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff. And a good selection of mattresses. Helped place an order via phone and delivered within a day at my convenient timeslot. Would recommend to anyone looking for that “perfect” mattress”

Helpful Report

Posted 4 months ago

“I was in & out in less than 15 minutes with a new matress and box spring. Not only were the staff great, the price was AMAZING!!! $316 INCLUDING DELIVERY...THANK YOU!!!”

Helpful Report

Posted 4 months ago

“The mattress that we got from the store was really great. Would definitely recommend and shop here again. The prices were competitive too.”

Helpful Report

Posted 4 months ago

“Customer service is great; very helpful while in store. Delivery was prompt and efficient.”

Helpful Report

Posted 4 months ago

“Honestly the most professional staff I have ever talked to. They don't pressure you with any sales tactics like the other brands. Instead they let you explore at your own pace and answer questions when needed. 10/10 service and would buy from them again in the future!”

National Mattress Canada 5 star review on 1st December 2025

Helpful Report

Posted 4 months ago

“The customer service at National Matress is on top, the hospitality there is unparalleled, I'm satisfied with the service, I highly recommend this place to anyone searching a place to buy a mattress box or mattress.”

Helpful Report

Posted 4 months ago

“The mattress was exactly what we were looking for. Delivery was quick and pleasant experience, and they helped place the matress on our bed. Will definitely buy from them again!”

Helpful Report

Posted 4 months ago

“Connor was absolutely amazing from the first day. He laid out all the facts and didn’t overwhelm me. He was super kind and honest. As a store manager, I believe his customer service was top tier. There was absolutely no pressure to purchase anything. Everytime I went in I was greeted with kindness and honesty which I very much appreciated. There were 2 other gentleman there when I went and they were super kind and funny. 10/10 recommendations. I would definitely go back and recommend others to go as well.”

Helpful Report

Posted 4 months ago

“Awesome service!! Very nice guys to deal with...”

Helpful Report

Posted 4 months ago

“Excellent show room that displays mattresses. Sales person Nicole was friendly, helpful and able to man over the mattress to our vehicle. Thank you”

Helpful Report

Posted 4 months ago

“Knowledgeable staff, great products and prices!”

Helpful Report

Posted 4 months ago

“I like the website it's very clear and well organized, which made purchasing easy, but it was occasionally slow to load. There was a big issue initially. I was very frustrated because the system somehow flagged my legitimate purchase as fraudulent so the order didn't go through, without notifying me. So I waited all Saturday expecting a mattress that didn't come, but when I called customer service he was able to fix the issue. At this point I was considering choosing a different mattress retailer out of frustration, but I had hope in National Mattress's quality and reputation. I am a first time customer. Now that the mattress was reordered and actually delivered, I've changed my opinion. The real time tracking updates were helpful during the delivery and the driver was professional. Now I am very impressed with the quality of the mattress. It suits my needs perfectly, I chose the extra firm National Mattress mattress and I feel very pleased with my choice. The comfort and support has completely won me over, at a reasonable price. I can already tell my sleep is improved, bettering my whole life. Would highly recommend National Mattress to others. I rated 4/5 stars considering the poor initial experience, but overall positive experience.”

Helpful Report

Posted 4 months ago

“I had such an amazing experience purchasing my mattress at National Mattress! The staff was super helpful in helping me choose a mattress and the prices are unbeatable.”

Helpful Report

Posted 4 months ago

“The perfect firmness for my wife and I! Fast delivery too.”

Helpful Report

Posted 4 months ago

“Great prices and their salespeople at genuinely helpful. Nice to be able to check out so many options in their Markham location.”

Helpful Report

Posted 4 months ago

“Gregory was very attentive to our needs and left us to try as much as we wanted without any pressure. He was then very helpful when we were ready to buy.”

Helpful Report

Posted 4 months ago

“Very helpful! Answered all of our questions and simplified the whole process. Will definitely shop here again!”

Helpful Report

Posted 4 months ago

“Great inventory selection, carrying the mattresses that I was interested in purchasing. Sales weren't pushy and answered all our questions. Happy with the purchase and dealing with National Mattress.”

Helpful Report

Posted 4 months ago

“I actually really enjoyed my time shopping for mattresses. They had very competitive prices at the time of shopping and probably still do. Going around the warehouse and trying out different mattresses was super easy, making the purchase was super easy, and the company even shipped the mattress to my house free of charge super quickly. Will definitely recommend to anyone for future needs.”

Helpful Report

Posted 4 months ago

“Staff were very helpful. Large selection Good prices”

Helpful Report

Posted 4 months ago

National Mattress Canada is rated 4.8 based on 16,711 reviews