National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,436 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased our mattress a few weeks ago and had a great experience with the staff! They were knowledgeable and helped us pick a mattress that best suited our needs. We would recommend National Mattress to anyone looking to purchase a new bed!”

Helpful Report

Posted 2 months ago

“Loved the mattress, loved the store and the customer service! If you are price conscious like me, this is definitely the store of value!”

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Posted 2 months ago

“We love our new mattress and can't get enough of it! Here's my son in dreamland at 10:30 am in summer. 🤭 It's soft and comfy with just the right bounce and give. It's not memory foam so you don't really sink into the mattress. There's still support from the springs, which I appreciate a lot since I get backaches if the mattress is not supportive enough. No more backaches from our rickety old mattress. So happy with this purchase from National Mattress!”

National Mattress Canada 5 star review on 22nd August 2025

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Posted 2 months ago

“Good selection at good prices! Shipped mattress to local store for free pickup and service during pickup was quick and easy!”

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Posted 2 months ago

“Easy experience. Loved the ability to actually try the matress I wanted in the store. Quick and professional delivery.”

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Posted 2 months ago

“We had a pretty good experience buying a mattress at the Kitchener location. Staff were very helpful and knowledgeable. They were right that it will take a little while to get used to it but the wait was worth it, we got what we needed and wanted. There’s a great variety of mattresses and one to fit every budget. I would definitely recommend buying a mattress here.”

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Posted 2 months ago

“Great service and incredibly fast delivery. Ordered and received items the next day!”

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Posted 2 months ago

“Very friendly and knowledgeable service. Quick to make requested changes with no trouble. Sleeping great!”

National Mattress Canada 5 star review on 21st August 2025

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Posted 2 months ago

“Products are good, however the delivery experience needs to be improved. I got the delivery confirmation email from “Peter”, but the delivery never happened until I called the customer service, they did not give a reasonable explanation either but reschedule the next day delivery.”

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Posted 2 months ago

“National mattress provided an excellent mattress at a super price. Especially impressive was delivery; arrived the next day at time stated, so no waiting around at all . Very happy with National, and will deal with them in future!”

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Posted 2 months ago

“National Mattress was extremely helpful! Their service at the store was great and friendly, and they provided helpful information for my partner and I to make a decision on the best mattress for us. Delivery was also well within their delivery window. We will definitely be back for our future mattresses.”

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Posted 2 months ago

“Store staff Arnold W is friendly and helpful. But the delivery staff are so cold and unhelpful. On delivery day, the delivery staff just dumped the 2 mattresses into the service elevator , then left. Saying that the customer need to pay extra for delivery up to my condo unit on 3/F. I, a senior citizen, was stranded in the elevator without help. My order clearly indicated my condo unit on 3/F and the delivery staff ignored it.”

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Posted 2 months ago

“The best selection! Extremely helpful staff! Good night!”

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Posted 2 months ago

“We went to the Barrie show room to see and test the mattresses prior to mskingbour decision. The staff were low pressure, very informative, and helpful. Delivery was not next day but I suspect it had a lot to due with a Sunday afternoon purchase, and waiting a day was not at all unreasonable. Delivery was on time and the communication was terrific. The person who delivered the mattress was respectful and efficient.”

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Posted 2 months ago

“From the moment you walk into the door customer service, selection anything you'd want when shopping for a mattress is outstanding!!! Wrong bed frame arrived so had to upgrade with mattress coming the same day. This was resolved in less than 5 minutes. New righ size mattress came no hassle at all. The prices are amazing and so is the quality of their product. Delivery was amazing as well. I will never walk in to Sleep Country again!!! Ever!”

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Posted 2 months ago

“Excellent service provided at the 1655 Dundas St E location. Very good prices and the associate was very informative and helped me with my bedding supplies needs! They explained the products and the delivery process very well, and never rushed my decision to buy. Overall an excellent experience!”

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Posted 3 months ago

“There were many to choose from and try. The staff were kind and knowledgeable.”

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Posted 3 months ago

“National Mattress has good customer services. My NM mattress was out of stock but the customer service kept me informed about the status and it was back in stock and delivered within a week. Delivery was on time and they were polite. The mattress is firm and comfortable so far.”

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Posted 3 months ago

“Super comfy mattress”

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Posted 3 months ago

“Very firm excellent value for your money”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 15,436 reviews