National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 12,992 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 12,992 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 14th May 2025

1131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greg was helpful by answering my many questions but I don't like the fact that you didn't give me a discount on my new purchase after my old purchase was not a good one (as it began to sag in the middle). 905-818-7402 is my number if you care to do something. I came back to your store in spite of my previous discontentment.”

Helpful Report

Posted 6 months ago

“Overall good experience. Staff was professional and store had good selection. Worth checking out”

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Posted 6 months ago

“Very clear website. Very easy to order and the mattress is great. Only issue was the courier (Canpar) tracking which indicated it had not been picked up until it appeared on my porch and the tracking shifted to delivered. Staff were helpful when I called to ask about the pickup status.”

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Posted 6 months ago

“Everything was 5 Stars with Connor, my sales rep in the Mississauga South store. He was very informative and gave valuable insight. The loss of a star was in the Delivery Service which I paid extra for to have delivery to my Condo door. The delivery team made us come downstairs out to the parking lot to show them into the building. They didn’t have a dollie, so we had to use my condos big dollie. My mattress was unsecured and bent in half under the weight of a few other mattresses that were on top and also not secured in the delivery truck at the back. One of the delivery men was on the phone with his boss with the phone between his shoulder and ear. I asked him to get off the phone. He was on the phone when the truck arrived, when they opened the truck door and as they were pulling it out. Not happy with delivery. This was not a service but an inconvenience and I paid for it. Going to ask for my $35. Delivery to my door fee back. We shouldn’t have had to come down from the 16th floor to show them into the building. We have a Concierge to do those sort of things.”

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Posted 6 months ago

“It's new. After sleeping on the same mattress for so long, having a new mattress makes a big difference for me. A good investment was made.”

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Posted 6 months ago

“The products arrived on the scheduled date within the estimated time and neither the mattress nor boxspring were unharmed; can't ask for much more than that!”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“It is a nice place, with a proper professionals attention.”

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Posted 6 months ago

“It very comfortable mattress and I am satisfy from this order”

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Posted 6 months ago

“Quick and easy access to mattresses. Well informed salespeople”

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Posted 6 months ago

“The mattress is great, worth 5 stars. The mattress was left at the warehouse and end it up getting it myself.”

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Posted 6 months ago

“Great mattress and affordable price! Fast delivery.”

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Posted 6 months ago

“Sales was done without the sales guy hoping for commision. Prices are straight forward.”

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Posted 6 months ago

“Şey fast delivery, quality need to be seen.”

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Posted 6 months ago

“Staff were polite and helpful and made the selection/purchase easy.”

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Posted 6 months ago

“Excellent service and selection.”

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Posted 6 months ago

“Good and comfortable mattress”

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Posted 6 months ago

“Opened the pack today. Mattress has a firm base and a soft surface. Looks quite good. Can give a final review after using it for a couple of months. The delivery guy was quiet nice.”

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Posted 6 months ago

“Disappointed that I didn’t receive my mattress as scheduled for today and now have to wait additional 3 days to receive. You should note on your website the option to leave the delivery at the door”

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Posted 6 months ago

“I enjoyed sleeping on my mattress for the first time. I slept very well I didn't want to get up it was very comfortable. Thanks to National Mattress. E Grant”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 12,992 reviews