National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 14,151 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 14,151 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 8th August 2025

1165

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ok except delivery, they called saying I’ll be there in 5m and they took 1h”

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Posted 1 week ago

“I was happy with the prompt delivery and updates from the delivery team.”

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Posted 1 week ago

“Rep was very helpful. Porcess was simple and straightforward. Mattress is nice thus far.”

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Posted 1 week ago

“Second purchasing from this group. Great service fast delivery, I recommend to any one looking for new beds and pillows. Delivery was quick and easy the crew was great. Customer service at its highest level.”

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Posted 1 week ago

“The mattress is as per the expectations”

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Posted 1 week ago

“Service at store was good, however my mattress is scheduled to be delivered on 9th August so can share better review then.”

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Posted 2 weeks ago

“So far its great!”

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Posted 2 weeks ago

“Lots of mattresses to try out at the store which is very nice. Only issue is that they are covered in plastic wrap and hard to feel exactly the comfort. Ordering and shipping was fast. Only issue with the mattress delivery the mattress had it a bulge on the side and top. Possible manufacturing defect?”

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Posted 2 weeks ago

“Excellent experience. Would definitely recommend!! Bought a decent spring mattress. SATISFIED.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Mattress selection was great and price was attractive, the experience was positive overall. However, during my 2 visits I found the store was usually staffed with 1-2 sales agents, although they (except one) were available and helpful but they were also often managing paper work and calls, I had to interrupt them when I had questions. There were in store specials of 15% off on Tempurpedic and 20% off on higher models of Seally mattresses but they were not marked on the price tags, I had to ask the sales staff to get the details, and I found this inconvenient. During the second visit when I wanted to confirm the price of the Tempurpedic mattress before my purchase, the sales agent at the desk was unfamiliar of the discount, he attempted to contact his colleague but it took a long time and he didn't come back with any information. When another sales agent (Ken) appeared, he confirmed this discount and helped me with the purchase. Ken was knowledgeable, thorough and personable.”

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Posted 2 weeks ago

“National Mattress was a unique experience. I got a mattress that I like and free delivery to my lobby. It's not as soft as I expected it to be but maybe it will get better. It's only been a few days.”

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Posted 2 weeks ago

“Very supportive and friendly staff. Cool surroundings too.”

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Posted 2 weeks ago

“The shopping experience at the store and the service where great. The mattress was delivered on the time agreed. Unfortunately it's a much firmer than the floor model. I'll give it a few more weeks to see if I exchange it for another model.”

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Posted 3 weeks ago

“Overall its good, firmness not much stiff if you sit on it, laying down is ok.”

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Posted 3 weeks ago

“Quality mattress”

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Posted 3 weeks ago

“Service is good not bad delivery was on time thanks a lot”

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Posted 3 weeks ago

“Liked the experience at the store. They don't push you to buy and has free delivery”

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Posted 3 weeks ago

“The mattress itself is excellent, and the delivery was smooth—two days after purchase, we were able to successfully update the delivery address via email. However, I would’ve given 5 stars if it weren’t for the customer service issue: my daughter’s call got disconnected while she was retrieving the purchase code, and we needed to change the delivery details. After that, I tried calling back and ended up waiting over 15 minutes without a response. Thankfully, the issue was later resolved, but that part of the experience was frustrating. Everything else went well!”

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Posted 3 weeks ago

“Good service,fast delivery.”

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Posted 3 weeks ago

National Mattress Canada is rated 4.8 based on 14,151 reviews