National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 8,528 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 8,528 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 13th June 2024

196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The representatives in the store were amazing and friendly. Just that my delivery was missed but it's all good”

Helpful Report

Posted 4 months ago

“The mattress seems comfortable. Smooth delivery. I took one star off because the packaging had holes in it so the mattress wasn’t completely sealed.”

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Posted 4 months ago

“Great store, great selection and amazing service.”

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Posted 4 months ago

“Mattress purchased was comfortable and at a great price but shorter than the 75 inch length. Actual measured length was 72 inches.”

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Posted 4 months ago

“I purchased two mattresses with high-density forms one week ago. It was a good experience and recommended for everyone. You must visit KWC before choosing a mattress. Let's see how mattress behaves as time passes as it has five years of warranty.”

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Posted 4 months ago

“good quality and delivered quick and easy”

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Posted 4 months ago

“lots of selection, did not feel pressure from sales people.”

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Posted 4 months ago

“On time delivery.”

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Posted 4 months ago

“National mattress has been great fantastic prices . the online service fast and reaponsive. I knocked off one star because to win a prize I had to review before receiving the product.”

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Posted 4 months ago

“Great team at National Mattress right from storefront to website ops and after sales support. I had several modifications in my order all done with a simple phone call.”

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Posted 4 months ago

“Excellent selection of mattresses! The staff were also very knowledgeable.”

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Posted 4 months ago

“Good mattress and purchase. Delivery was a bit disorganized.”

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Posted 4 months ago

“Good service, good price. Only downfall is that they don't take Amex, in 2024...”

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Posted 4 months ago

“everything was great. only thing i suggest they work on is we called markham and brampton stores multiple times (20times) over two days and nobody ever answers phone. we called barrie and got a person right away. we are happy with our purchase and transaction.”

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Posted 4 months ago

“Good place to check the mattress with different price and category. We can test the mattress but with the thick cover on it. Which is difficult to decide sometimes. Must go for mattress purchase.”

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Posted 4 months ago

“Helpful salesperson However, delivery Tracking link / app sucks as it is totally incorrect and doesn't update ETA Should provide a free plastic cover for mattress.”

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Posted 4 months ago

“Very smooth purchase process and good prices. The delivery service needs work though - they called me 5 minutes before coming and not half an hour as promised.”

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Posted 4 months ago

“National Mattress was very accomadating. There was an issue with my order being shipped and they fixed it and helped me get a proper mattress that could be shipped. Good job.”

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Posted 4 months ago

“Excellent staff. It was a pleasure dealing with Eden. He was very thorough and knowledgeable.”

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Posted 4 months ago

“Large variety, good pricing, helpful store staff at Mississauga. I would prefer to buy mattress from one who specialize in it rather than some store that "also " sell mattress.”

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Posted 4 months ago

National Mattress is rated 4.8 based on 8,528 reviews