National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 14,201 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 14,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

rafal@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 10th August 2025

1163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help, pleasant experience.”

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Posted 3 months ago

“Good Costumer service”

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Posted 4 months ago

“National Mattress offers great performance and reliable delivery services. Highly recommended!”

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Posted 4 months ago

“I ordered the mattress that I wanted there was a glitch on which one was ordered. I phoned right away and they rectified the problem and they delivered it the next day. I was very happy with the delivery. They took it to the back door and the mattress is just wonderful. I will use national mattress again and highly recommend it to my friends and family. Thanks again, Lori”

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Posted 4 months ago

“Visited teh kitchener location, not a bad experience except their online stock numbers are not always accurate. got free shipping the following day to my house since they did not have one at the store, but overall not bad!”

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Posted 4 months ago

“I've yet to receive my mattress so I can't write a quality review, but the site was easy to use, though during purchase the estinates delivery date was same day (wrong), and it wouldn't accept my first payment method and had to use a different card (confirmed there were enough funds several times, still told me insufficient funds). Customer service was easy to get ahold of, low wait time, efficient and informative. All I am I'm happy with the quality of service, but the purchasing and delivery estimation could use some work.”

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Posted 4 months ago

“Overall, the experience with National Mattress has been great. Mattresses are of good quality, delivery is quick, the delivery tracker is super helpful and the delivery person always gives a call 20 mins before they arrive. The only reason I gave 4 stars is because it can be a hit or miss with delivery instructions. I always ask for my mattress rolled up so that it's easy to carry, however, they don't always follow this. Sometime I receive it rolled up, other times it's not. But overall, ordering from them is always a great experience!”

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Posted 4 months ago

“Easy process. Good selection. Great purchase and delivery experience. Love our new mattress!”

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Posted 4 months ago

“Excellent customer service”

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Posted 4 months ago

“Great prices - customer service was good Quick delivery”

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Posted 4 months ago

“The service was okay”

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Posted 4 months ago

“Hamilton store staff was very friendly and knowledgeable. Got the mattress we were looking for. Purchase was seamless and quick. Delivery was promised for Monday and received the mattress in the promised day. However, the delivery guy was highly unprofessional and tried to leave the mattress on building front door not the apartment.”

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Posted 4 months ago

“The mattress is very comfortable. It is as expected. No more backache.”

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Posted 4 months ago

“Wide range of mattresses available and delivery was quick”

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Posted 4 months ago

“Great variety and good prices. It’s a shame that they only send a few beds far from Toronto.”

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Posted 4 months ago

“Great customer service employee was very helpful. The only downfall is I purchased a boxspring, which is too big for my son’s bed, and I wasn’t able to return It because I had to open the plastic. Even though I rewrapped it it’s part of the company policy and I was willing to return it the following day and I bought it in the evening also so it was never used so I’m stuck with a boxspring, I can’t use and can’t return or exchange for a smaller height.”

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Posted 4 months ago

“Great quality mattress! The comfort and support are excellent, and it has made a noticeable difference in my sleep. Customer care was outstanding—responsive, helpful, and ensured a smooth experience. Highly recommend.”

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Posted 4 months ago

“As expected in firmness . Also meets my expectations. Good price. Good service”

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Posted 4 months ago

“A large variety of mattress products to choose from.”

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Posted 4 months ago

“Good mattress for the price! No issues with the mattress, been sleeping on it for the past few days. Good back support and noiseless. The plastic packaging it came in was very dirty. The delivery guy placed the rolled-up mattress inside the house just inside the door but had to take it outside and clean it up before it could be taken to my bedroom.”

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Posted 4 months ago

National Mattress Canada is rated 4.8 based on 14,201 reviews