National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,563 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

Write Your review

Tell us how National Mattress Canada made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress is exactly what i was looking for and the after sale service and period of warranty are worth the cost.”

Helpful Report

Posted 5 months ago

“The service was very good and low pressure with a sales person who was very helpful and knowledgeable.”

Helpful Report

Posted 5 months ago

“The customer service is really good. Recently the order is delivered so will update once i used the mattress. Thanks”

Helpful Report

Posted 5 months ago

“Shipping is still delayed - I haven't received the mattress yet”

Helpful Report

Posted 5 months ago

“Ken was super helpful from the Markham Branch. Helped provide right knowledge of products. Excited to recieve my mattress.”

Helpful Report

Posted 5 months ago

“Arnold was amazing. Arnold took the time to help me navigate all the different brands and types of mattresses. Thank you”

Helpful Report

Posted 5 months ago

“Wayne was very helpful and knowledgeable. He discussed our selections and offered great insights. We bought a mattress and it was delivered as promised. Definitely recommend looking for a mattress with National Mattress. We are glad we did !”

Helpful Report

Posted 5 months ago

“Great in store service, kind staff, no pressure sales & lots of information providedl Delivery staff provided updates on delivery, great staff as well.”

Helpful Report

Posted 6 months ago

“Very better than other retails.”

Helpful Report

Posted 6 months ago

“Great mattress and customer service! The delivery person was super helpful and went out of their way to make sure the mattress could be most conveniently moved to my new condo. My second bedroom is now so comfortable to sleep in. Will buy another mattress for my master bedroom soon!”

National Mattress Canada 5 star review on 29th April 2026

Helpful Report

Posted 6 months ago

“I had been researching mattresses for some time when I came across several options. After comparing prices, I found that National Mattress offered the most competitive rates. They also provided a price-matching policy, and I tried my best to find a better deal elsewhere; unfortunately, it was impossible, as they truly have the best prices in the market. I was very impressed with their speedy delivery, as they delivered my mattress the next day. Thanks for the impeccable service and timely delivery!”

Helpful Report

Posted 6 months ago

“Efficient fast and Well organised. Really appreciated the free delivery for ground floor. Thank you”

Helpful Report

Posted 6 months ago

“Price was decent but so far I’m VERY unpleased :( The website said next day delivery.. Then the first email I got said I’d be receiving my mattress on Sunday April 26. It is now Wednesday evening and still no mattress. :( k had plans and this has messed it all up! I emailed the company but hadn’t heard back, so I phoned them. They said it’s a website glitch and hopefully I’ll be getting it soon.. no actual information about when. They didn’t know if it had shipped or not, when it would arrive, or a tracking number. I spent a lot of money on the mattress and now I’m wondering if it’s even coming. I’m going to need to make other sleeping arrangements, too.”

Helpful Report

Posted 6 months ago

“Amazing experience, i found what i was looking for. Extra firm matress and it is really helping my back ache problem. Would definitely recommend to my friends and family.”

Helpful Report

Posted 6 months ago

“I was asked to pay the delivery people 40$ cash to take the matress and boxapring into my condo, or they were going to leave them in the lobby. They also left the plastic on the matress.”

Helpful Report

Posted 6 months ago

“Very well taken care of! Wish was more bed related items to purchase all in one location!”

Helpful Report

Posted 6 months ago

“Amazing customer service”

Helpful Report

Posted 6 months ago

“Gregory S. was extremely helpful throughout the process. He answered all of my questions thoroughly and took the time to walk me through a variety of mattress options. He clearly explained the pros, cons, and key differences between each one, which made the decision much easier. At no point did I feel any pressure or that he was steering me in a particular direction—just honest, helpful guidance. It was a very comfortable and positive experience overall.”

Helpful Report

Posted 6 months ago

“Service was top-notch. The sales reps were knowledgeable and polite, and the price was a pleasant surprise as well.”

Helpful Report

Posted 6 months ago

“I bought my mattress in store. Customer service was very helpful and polite. And delivery service was excellent right on time,,,,,”

Helpful Report

Posted 6 months ago

National Mattress Canada is rated 4.8 based on 18,563 reviews