National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,563 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for the mattress you get. Purchased 2 mattress from them and quick delivery.”

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Posted 6 months ago

“Great customer support. I had to return my mattress and it was a seemless process. The four is because I am still waiting for a refund since I have to donate it and get a receipt which I have not been able to do. Overall it was a great experience”

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Posted 6 months ago

“The staff at National mattress are very knowledgeable and very nice. National mattress has a large selection of mattress to chose from and at all price ranges. I bought my mattress there and delivery came the next day. Very happy with service.”

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Posted 6 months ago

“Best firmest mattress in the world!”

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Posted 6 months ago

“We needed a new mattress and read good things about National Mattress Outlet online. The experience did not disappoint! The sales staff were very helpful and knowledgeable, but not at all pushy. I always felt like I was getting good advice as opposed to a hard "sell" on an upgrade. We were helped by Eden, who was very knowledgeable and helped us a lot in narrowing down our selection. We didn't feel rushed and got to try all of the different mattresses in the warehouse. Once we made our decision, the purchase was straightforward and we had our mattress delivered within a couple of days. All of the inventory have prices and descriptions posted right on the products, so there are no surprises. The sales representatives even helpfully explained how the showroom was laid out with different products and price ranges. All in all, this was a fantastic experience. I'll definitely come back when it's time to purchase another mattress, and will recommend this store to friends and family.”

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Posted 6 months ago

“Henry was awesome to work with!”

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Posted 6 months ago

“Great prices and delivery was super fast.”

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Posted 6 months ago

“Good firm mattress, just like one we needed”

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Posted 6 months ago

“We recently worked with Arnold at National Mattress Outlet in Markham, and the experience was excellent from start to finish. Arnold was trustworthy, knowledgeable, and easy to deal with. There were no pressure sales tactics — just a straightforward approach focused on understanding our needs, how we sleep, what we were looking for, and what would make the most sense for our budget. We tried nearly every mattress in the store, and there was a great variety to choose from. Arnold helped us narrow everything down in a way that felt practical and informed. Funny enough, we ended up choosing the same mattress he personally uses, which gave us even more confidence in the decision. The store itself was clean, well laid out, and easy to shop in. The delivery was also surprisingly fast, and the delivery team was polite, professional, and easy to work with. Overall, we’re very happy with the mattress, the service, and the entire experience. Great value, great selection, and great service. Thanks to Arnold and National Mattress Outlet — we’d be happy to work with them again in the future.”

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Posted 6 months ago

“Amazing service staff was way helpful”

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Posted 6 months ago

“Loved national mattress they really did their best to follow our budget while showing us the options that we wanted”

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Posted 6 months ago

“Great service! Great mattresses! 🔥 I will keep coming here for our mattress in the future. Thank you! You made it easy ❤️. My partner loves it too 😉”

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Posted 6 months ago

“Good selection, decent prices.”

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Posted 6 months ago

“Great store! The staff is very knowledgeable and friendly. The selection is very good and you can leave the store with your product!!”

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Posted 6 months ago

“Needed a very firm mattress, National Mattress knew exactly what I needed - in and out in 10 minutes! Pricing was very good too.”

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Posted 6 months ago

“Helpful staff and good product selection during purchase at Kitchener location on April 25th.”

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Posted 6 months ago

“We have been a regular customer of National Mattress and have purchased a few mattresses in the past year. I can say that the quality and comfort of their mattresses is very good and the delivery is also very quick. I recently also exchanged one of the mattresses and the entire experience was very convenient, great customer service. I would highly recommend national mattress.”

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Posted 6 months ago

“I recently purchased a new mattress from National Mattress Outlet in Hamilton and had a great overall experience. The in-store representatives were knowledgeable, respectful, and never made me feel pressured to buy. Delivery was very quick—arriving the next day—and their sleep trial policy made it easy to feel confident in my choice. Overall, a smooth and stress-free process. I would definitely shop here again.”

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Posted 6 months ago

“National Mattress surpassed my expectations. I was happy with the attention and service, and the helpful insights and suggestions when trying to narrow down decisions. The staff were friendly, I didn’t feel like they were hovering or pushing me into a sale, and the variety of selection was good. I would probably go back for future purchases.”

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Posted 6 months ago

“It’s my second time buying my mattress and it’s services are great.”

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Posted 6 months ago

National Mattress Canada is rated 4.8 based on 18,563 reviews