National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,437 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,437 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience”

Helpful Report

Posted 3 months ago

“Mattress selection was great and price was attractive, the experience was positive overall. However, during my 2 visits I found the store was usually staffed with 1-2 sales agents, although they (except one) were available and helpful but they were also often managing paper work and calls, I had to interrupt them when I had questions. There were in store specials of 15% off on Tempurpedic and 20% off on higher models of Seally mattresses but they were not marked on the price tags, I had to ask the sales staff to get the details, and I found this inconvenient. During the second visit when I wanted to confirm the price of the Tempurpedic mattress before my purchase, the sales agent at the desk was unfamiliar of the discount, he attempted to contact his colleague but it took a long time and he didn't come back with any information. When another sales agent (Ken) appeared, he confirmed this discount and helped me with the purchase. Ken was knowledgeable, thorough and personable.”

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Posted 3 months ago

“Visited the store and was immediately greeted and accommodated with a few options based on what I was looking for. Very happy with my purchase Thank you”

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Posted 3 months ago

“NM know what’s best for business, better customer service. Nailed it. Very natural and transparent. My friends recommended me and I will recommend my other friends too. To see NM for better sleep at night or day.”

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Posted 3 months ago

“Mattress is very comfortable! Great fast delivery service!!”

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Posted 3 months ago

“Service was good. Staff knowledgeable. Hoping for a timely delivery now.”

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Posted 3 months ago

“Good day! I went to your shop to check it out the mattress that suit my budget. And i got what I wanted. And the staff really accommodating she explained everything. Thank you”

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Posted 3 months ago

“Communication very efective and my matress got delivered very on time. Super satified on how they are operating.”

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Posted 3 months ago

“This is my time and i am fully satisfied with e product and service. The mattress is as per my expectation.”

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Posted 3 months ago

“The mattresses are much cheaper than what you can find anywhere else, and the quality is good.”

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Posted 3 months ago

“My experience at National Mattress was very positive. The staff was extremely helpful and knowledgeable about the products. They helped me find the best mattresses to suit my needs.”

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Posted 3 months ago

“Service was friendly and efficient. Will recommend to friends and family!”

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Posted 3 months ago

“Staff were very informative and friendly, and not pushy in their sales approach. This was appreciated. Shout out to Arnold at the MArkham location!”

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Posted 3 months ago

“I was referred to National Mattress when looking to purchase new mattress and box spring. I knew that I’d find a good priced high quality product. The bonus was the fantastic service. Terri took her time to match me with exactly what I was looking for.”

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Posted 3 months ago

“Purchased beauty rest mattress. Delivered on time and in professional way”

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Posted 3 months ago

“Told me I was getting a new mattress. Bag sealed with packing tape. Obviously used. Don't trust these people. They will lie to you to get your money.”

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Posted 3 months ago

“Great place with wide array of options to choose .”

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Posted 3 months ago

“I have had several mattress purchased through National Mattress now. I appreciate good quality made in Canada products made with organic materials. Getting the mattresses tight rolled makes pick up and transport easy. None of the wrapped mattresses I have purchased have had any trace of that chemical smell so common in such purchases that knocks you over when unwrapped. My dealings have been at the Barrie location and Alex and his staff have been very helpful. The mattresses get thumbs up for comfort from my guests. I have recommended this merchant to friends and family and would certainly use them again myself”

National Mattress Canada 5 star review on 22nd July 2025

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Posted 3 months ago

“Smoothe purchase and delivery! No concerns at all. Great price too!”

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Posted 3 months ago

“National Mattress was a unique experience. I got a mattress that I like and free delivery to my lobby. It's not as soft as I expected it to be but maybe it will get better. It's only been a few days.”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 15,437 reviews