National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,810 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026

National Mattress Canada 5 star review on 30th June 2026

Steve K

1256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worst customer service. Won’t comeback anymore”

Helpful Report

Posted 5 months ago

“Very freindly, helpful and knowledgable guys in the shop, they got us exactly what we needed and a price far less than other stores. Only negative would be that the delivery doesn't include taking the old mattress away”

Helpful Report

Posted 5 months ago

“This was one of the better shopping experiences I have had, the employees were there to assist but did not follow you around, there was a huge selection, and they made themselves available to answer questions where needed. No hassle, stress free, I wish I knew about this place sooner!”

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Posted 5 months ago

“I had a great experience with National Mattress. Their service is excellent — the staff are helpful, and the delivery was very fast and reliable. The whole process was smooth from start to finish. Highly recommend them to anyone looking for quality mattresses and dependable service!”

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Posted 5 months ago

“Matress is good, but the price game you guys play is complete scam. I buy product for $436 on December 1st and after 45 days on 16th Jan I saw online price goes down to $400 , trying to buy another if price matched for the previous purchase but the store representative when I called declined to do so. Then why there is post purchase protection and also why should I buy 2nd if you guys can't do price match for 1st. Not happy with this price game.”

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Posted 5 months ago

“I'm really impressed with the attention we got from your employees, it was amazing. Delivery went also amazing.”

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Posted 5 months ago

“Busy place they need more staff. Quality service after all. Delivery guys excellent!!!! Call me first then showed up on time Excellent job Shivam and Bicram.”

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Posted 5 months ago

“Great service and products! Overall process was quite easy and mattress was delivered in no time. Would recommend this store.”

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Posted 5 months ago

“First point to note, the zeal that an employee shows in his/her job, is a direct result of how valuable they feel at their place of work. It is quite evident that management/business owner values their employees, hence why the level of customer service exuded towards my husband and I was so impressive. Being a Contact Centre Manager for over 15 years, I immediately recognised that National Mattress is creme de la creme. It starts from the head of the stream and trickled down to the employees. Not to remiss, let's talk about how clean the place is. The outlet was organised, the binders had all the relevant information to guide prospective customers, coupled with the assistance from the motivated and well spoken employees. All I can say is, Kudos to you all!”

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Posted 5 months ago

“Pavan was the person who helped me. I feel so grateful — he was incredibly kind and really understood what I was looking for. I’ll definitely be back.”

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Posted 5 months ago

“I love the customer service of Gregory S, He suggested me that mattress are the best option to use, because I have a issues with my lower back. I received the mattress at the time.”

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Posted 5 months ago

“custormer service is perfect, delivery fast but Matress quality not the same with the model on floor, I order medium firm but the mastress i got is too firm i want to exchange to softer one but proccess is complicate”

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Posted 5 months ago

“I purchased a mattress recently and it wasn't what I expected. National Mattress was great. I went to one of their showrooms, chose ala new mattress and they are delivering it tomorrow and taking the other one.”

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Posted 5 months ago

“Great sales experience, helpful and honest. Answered all questions, and arranged a great delivery time for us.”

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Posted 5 months ago

“Quality and price is so good”

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Posted 5 months ago

“The mattress looks firm. It’s not been tried and tested. Good customer service-They provided regular updates and respond quickly.”

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Posted 5 months ago

“It was a fast purchase. Next day delivery. Happy with the mattress.”

Helpful Report

Posted 5 months ago

“Hardik was very friendly and helpful. This place has a lot of mattresses to choice from so if you can’t find one you like then there is a problem. All mattresses are Canadian made which I liked too. I highly recommend checking this place out when buying mattresses. Thank you Hardik!”

Helpful Report

Posted 5 months ago

“Everybody at national mattress was absolutely incredible kind gracious, and the prices were the best I’ve seen in all of Canada. I’m super happy getting to work with them and they were so efficient. A colleague recommended them to us and we would definitely recommend them to anyone who might need a new mattress!!! Thank you !!!”

Helpful Report

Posted 5 months ago

“We are new to Hamilton and needed a mattress for our new place. Wasn't sure where to go, but National Mattress was close by. We were warmly welcomed at the door and asked what our needs were. We were shown to the appropriate section and while I checked out the mattresses, my husband and the employee engaged in conversation. Once our choice was made, check-out was easy and the mattress was loaded into our van. Couldn't have been easier! We would highly recommend National Mattress of Hamilton!”

Helpful Report

Posted 5 months ago

National Mattress Canada is rated 4.8 based on 17,810 reviews