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National Mattress Canada Reviews

4.8 Rating 17,810 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 17,810 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 23rd July 2026
Matthew M
National Mattress Canada 5 star review on 22nd July 2026
Sarah B
National Mattress Canada 5 star review on 6th July 2026
Thao M
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 6th July 2026
Andres C
National Mattress Canada 5 star review on 30th June 2026
Steve K
1256
Anonymous
Anonymous  // 01/01/2019
They were really helpful when I went in to look for a mattress. They understood what i was looking for and suggested 2 amazkng choices, one of which I ended up purchasing.
Helpful Report
Posted 5 months ago
1st time at the store Fella was very helpful asked for sat morning delivery.something came up was able to have mattress delivered the nxt morning They were more then happy to accomadte me I would recommend them to anyone looking to purchase a new mattrrss
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Posted 5 months ago
We were looking for a twin mattress for my elderly mother and we met Ken who asked all the right questions, even ones I didn't even think of, to determine the mattress best suited for her situation. He showed us various options for our price point and needs to help us get the right fit. Jevon also gave helpful advice on a mattress topper and suggested which would be the best value for our purchase. Both gentlemen were very friendly and knowledgeable, and made our first experience with National Mattress a pleasant one! Thank you.
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Posted 5 months ago
Very happy with the box spring I purchased from national mattress. The delivery was extremely quick and I really appreciated how well the communicated throughout the order and delivery process.
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Posted 5 months ago
First time at this store and the customer service was great. Definitely would come back and consider buying a mattress. We purchased pillows and they are perfect from the recommendation from the gentleman. Thanx
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Posted 5 months ago
We went to the store to buy a king size mattress. The inventory they have is high, from expensive mattresses to cheaper ones. We thought we were going to be there for hours, but the store manager was so helpful giving us advise on which mattress to buy based on hour needs and preferences. It was very easy and we are very happy.
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Posted 5 months ago
Very helpful with the delivery. Very nuce
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Posted 5 months ago
Great service and lots of selection. A lot of good value mattresses to choose from.
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Posted 5 months ago
Good and quick
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Posted 5 months ago
Shopping at National Mattress was such a positive experience for us. We went in to test out the Chiro‑Foam Luxury Firm Hybrid mattress and were immediately impressed by the huge selection available. It was almost overwhelming at first, but in the best way — we were able to try so many different options and really understand what we liked. The sales team struck the perfect balance of being available without being pushy, and Henry, who helped us, was friendly, patient, and knowledgeable. We ended up choosing the Chiro‑Foam Luxury Firm Hybrid in a queen size, and we’re so happy with our decision. The mattress was in stock, so we took it home ourselves, even though they offer free delivery on orders over $199. It came rolled up, which made it incredibly easy to transport and set up. Watching it expand was surprisingly fun, and after just a few nights, we’re already noticing improved sleep quality and comfort. National Mattress offers options for every budget, and we’re really glad we went in person to test everything out instead of buying online. The whole experience was smooth, enjoyable, and left us confident in our purchase. Highly recommend both the store and the mattress!
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Posted 5 months ago
Service was great at the Markham store. Delivery tomorrow. So looking forward to a comfy firm mattress!
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Posted 5 months ago
Purchased a new queen mattress and box spring and a twin mattress. Today went back and purchased 2 mattress covers. The service was great. Both gentlemen at the Kitchener store were friendly knowledgeable. We will be going back for future purchases. Highly recommend.
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Posted 5 months ago
It was easiest purchase they made easy for me every thing buying delivering i wasn't expected that it was the best. thanks guys
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Posted 5 months ago
Feb 9 — Outstanding Service from National Mattress Outlet Plus The delivery team today was exceptional. They provided timely updates, arrived just after 9 a.m., and were incredibly friendly, efficient, and helpful. They made the whole process smooth and stress-free. This Mississauga location at 1655 Dundas St E has continued to impress in all interactions with their team members from start to finish —highly recommend them!
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Posted 5 months ago
I am very satisfied with my experience with National MAttress. I went to the Outlet in Mississauga location (Kitimat drive) , Customer service was excellent. The perosn who was there was very helpful. overall i am happy with my buying experience.
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Posted 5 months ago
Since I have entered into the store I was guided and assisted on every step of the product selection so I could get the best possible option at the best price, including free delivery! I will be happy to return to this store for my next purchase.
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Posted 5 months ago
Very polite and helpfull salesperson
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Posted 5 months ago
Very great customer service, less than 15 minutes I achieved what I wanted
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Posted 5 months ago
I had a good experience from walking in through the door to being assisted to pick the right bed. They explained the pros and cons between the choices I had made. This was truly valuable to me. Great experience. Thank you.
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Posted 5 months ago
I really love mattresses from the National Mattress!! This is my second purchase in 4 years. There Extra-Firm Mattresses are the best in the market. If you have back-pain, strain or anything like that and you have tried multiple expensive brand name mattress out there and nothing worked, you shoild definately try their mattress. There Prices are really amazing!! Best quality & cheapest price!! This both never comes together but in National mattrerss, you'll find both there. Their customer service is also great. They will explain you in detail regarding their products but will never try to upsell you or will never try to convince you to buy saomething which you really don't want. Henry was the one who really helped me in finding correct mattress and was always responded quicky to my query related to various products, payments options & delivery time. This time, I purchased 3 mattresses from National for my new home. I did recommend National Mattress in my friend circle and few of them already purchased their mattress & they really loved it. So, All in sole, for my family need of mattres; National is the name that I trust!!!
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Posted 5 months ago
National Mattress Canada is rated 4.8 based on 17,810 reviews