National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,563 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased two low profile box springs from National Mattress. Quality is great but what really brings me back is the warm informative customer service from Terry. This company knows how to service their customers. I will be back.”

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Posted 5 months ago

“Easy to navigate website and on point delivery.”

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Posted 5 months ago

“The mattress arrived inside the delivery window and was set up in no time. The mattress was perfect and cost a lot less than other major mattress retailers. All good.”

National Mattress Canada 5 star review on 4th May 2026

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Posted 5 months ago

“Really happy that I can get great quality and pick it up same day. Great pricing.”

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Posted 5 months ago

“The new mattress is amazing.”

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Posted 5 months ago

“The quality is better than the price.”

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Posted 5 months ago

“I recently upgraded my mattress, and the entire purchasing process was just as impressive as the product itself. If you’re nervous about buying a big-ticket item online, this experience should put your mind at ease. Highlights of the Experience: User-Friendly Selection: The website made it incredibly easy to compare models. The descriptions of firmness levels and materials were accurate, which helped me feel confident in my choice without needing to test it in a showroom. Transparent Communication: I received regular updates from the moment I hit "order" to the minute it arrived at my door. No "delivery windows" that lasted all day—they were prompt and precise. Easy Setup: The mattress arrived well-packaged and manageable. It unrolled perfectly and reached its full shape much faster than I anticipated, with virtually no "new mattress" smell. Peace of Mind: Knowing there was a solid trial period and a straightforward return policy made the decision much lower-risk. It’s rare to have a high-end purchase go this smoothly. From the checkout to the first night of sleep, it was a five-star experience all around!”

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Posted 5 months ago

“Excellent collections and good service at affordable cost. Going to be my go-to place for mattresses going forward. Will definitely recommend to my friends and relatives.”

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Posted 5 months ago

“It was a good experience to shop here in person, Arnold was helpful providing info. There are a lot of selection of mattresses in already discounted price. I was impressed about the experience.”

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Posted 5 months ago

“There is no other store that can compete National Mattress quality of products as well as the price. Their professional services is on top. I have purchased the mattress multiple times from them for all the places I ever lived & would like to recommend this store to anyone who believes in quality.”

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Posted 5 months ago

“Good service and great customer service”

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Posted 5 months ago

“Very helpful and informative staff”

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Posted 5 months ago

“Amazing experience, staff has great knowledge and got 4 mattresses at once and all are upto expectations. Thanks NM”

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Posted 5 months ago

“SO far we are happy with the matress, we did have issues with delievery and are still waiting to hear back on our inquiry to head office. I was happy with the help i received over the phone prior to our pruchase and its too soon to say if this is the right matress for us.”

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Posted 5 months ago

“A very good reception of customer and satisfied product delivery.”

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Posted 5 months ago

“Everything went really smoothly when choosing a mattress. I was able to take my time in selecting the one I liked. They didn't tell me to take a photo of the mattress info before I went to cash and brought the info from the mattress, so they just need to flag that when a new customer enters. Other than that, I had a nice chat about the Ireland and Scotland, and am looking forward to receiving my new mattress this week. I hope that process is as smooth as it was in store!”

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Posted 5 months ago

“Excellent place to buy mattresses. We checked almost all mattress stores and found this one online. Visited there and found the mattress we wanted within our budget. Customer service is great and they provided 365 days replacement option which is not provided in market anywhere. The rule of thumb is simple, if you want to buy a mattress, simply go here and you will find it what you need!”