National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,563 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After initially being unable to purchase myself online, their customer service was quick & immediately solved the problem within the same day. Mattress delivered 2 business days later! Great experience”

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Posted 5 months ago

“Very Good -- Delivery personnel were excellent -- Thank you”

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Posted 5 months ago

“Customer Service was top notch,from purchase to delivery 👌 Jevon M. went above and beyond to ensure I received my mattress before a certain deadline. I appreciate this so much! Thank you !”

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Posted 5 months ago

“Great customer service.”

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Posted 5 months ago

“Order was very easy to place, with the ability to choose delivery date at checkout. Great communication updates on the status of the order, with link to tracking. Smooth delivery. We love our new mattress!”

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Posted 5 months ago

“People at National MATTRESS are very courteous, helpful in nature and listen to your enquiries carefully. Then they go all the way to answer and solution to the issues. Plus the quality of mattress is A-one.”

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Posted 5 months ago

“Sales people were great. Did not float around you like some other furniture stores but were around to help when needed. Very good atmosphere and great pricing. Highly recommend”

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Posted 5 months ago

“Fast and efficient”

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Posted 5 months ago

“Great swift service.”

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Posted 5 months ago

“I purchased a mattress from this location 1655 Dundas St E, Mississauga, ON L4X 1L5. And the guy who work there is super friendly. Customer Service is good👍🏻”

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Posted 5 months ago

“The Mississauga North store was easy to finmd and the staff there were excellent and very knowledgable. They explained the differences in the various mattresses and showed differences between more premium and lower cost options. Truly a better experience than the chain stores and they had all of the matresses available to try different levels of firmness. In particular both Eden and Connor at Mississauga North are excellent. Just make sure the delivery is from their own National Mattress delivery teams and not from "contractor" delivery crews as they aren't good.”

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Posted 5 months ago

“Awesome service from Conor T at the store. He was very gentle and helped me find the right mattress for me. I loved getting my mattress in less than 24hrs from the moment I tried it at the store. I'd totally recommend this store to my friends!!”

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Posted 5 months ago

“We live in a time where everything is done digitally, from our latest mattress purchase to ordering groceries and even conducting the census with our electronic devices. We ordered and paid for our mattress through National Mattress’s website. Upon purchase, we received all the delivery details, including a tracking feature. We were kept updated as the delivery approached. The delivery men were polite, careful, and efficient, placing our mattress in the bedroom. Finally, the comfort of the new bed is undeniable. After just one night, we’re extremely satisfied and confident that the luxurious, plush feel will only improve. Thank you, Erwin”

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Posted 5 months ago

“Lovely matressess with helpful and supportive sales reps. What else one needs for a peaceful sleep!”

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Posted 5 months ago

“This experience was overall pleasant. The sales agent that I met at the Markham location name was Henry. He was knowledgable about the services and products that they offer. Delivery time was not the smoothest. Time kept changing. This caused an inconvenience as I lived in a condo and had to change the elevator booking three times. Same goes for getting help and having the mattress transported. The delivery guys on the other hand were extremely pleasant.”

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Posted 5 months ago

“Good prompt customer service and useful suggestions, however the lack of control over delivery scheduling could be improved”

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Posted 5 months ago

“The best sleep!”

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Posted 5 months ago

“Mattresses got delivered on time.”

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Posted 5 months ago

“Excellent mattress quality, and it was delivered within 9 hours of placing the order. Amazing experience overall.”

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Posted 5 months ago

“While it is easy to find products online, it is a pleasant surprise to find such attentive sales people. Never pushy, they listen very carefully to what I was looking for, and presented a couple different options that I would not have thought of otherwise. Highly recommend national mattress company”

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Posted 5 months ago

National Mattress Canada is rated 4.8 based on 18,563 reviews