National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 15,436 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 15,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025

1215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went into the store about 3 Minutes before closing (thought it was open an hour later than it was) and the salesperson was extremely helpful and got me what I needed and out the door in just a couple of minutes with a smile on his face joking with me. Very professional and a pleasure to deal with. I don't need items from a mattress store often but when I do I will always return here.”

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Posted 3 months ago

“Great service. Fast and right on time”

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Posted 3 months ago

“Very helpful staff who were very knowledgeable about mattresses. Staff were not pushy and let us shop at our own leisure. When we decided on our mattress the staff quickly put in our order and gave us options for delivery.”

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Posted 3 months ago

“I had a great experience purchasing my mattress. The customer service was excellent — the consultant was very knowledgeable, patient, and helped me choose the perfect option. I really appreciate that the store offers a 100-night trial period, which gives peace of mind and the possibility to exchange the mattress if it doesn’t suit you. I tried different models in the showroom and was impressed with the comfort and quality. Overall, I’m very satisfied with my purchase and highly recommend this store to anyone looking for a new mattress!”

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Posted 3 months ago

“Sales guy was great. Everything went smoothly”

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Posted 3 months ago

“Great customer experience and an even greater mattress selection.”

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Posted 3 months ago

“Very good service and very kind . Got the attention in person and the delivery was on time”

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Posted 3 months ago

“I'm supposed to receive my boxspring tomorrow. It was special because it's solid all the way through, no gaps! Craig was amazing at getting this for me at a great price. I'm grateful for his help as well as Charlie who helped me out as well. I look forward to a great sleeing experience and delivery. Thanks!!”

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Posted 3 months ago

“Need more interactions with explaining different products”

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Posted 3 months ago

“The mattress is great so far and so soft. Really easy to unpack and set up. It does have a bit of spring but I’m happy with how pillowy it is.”

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Posted 3 months ago

“Excellent work! Suraj was great.. helpful without being pushy at all so we were able to take our time in deciding. The mattress was delivered the next day well within the stated time window. We hope to be back to buy the next one :)”

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Posted 3 months ago

“Quick delivery, great price on the product I needed.”

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Posted 3 months ago

“Fantastic service and quality Mattress. i had some initial challanges but there service came through. i would definately recommend National Mattress.”

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Posted 3 months ago

“Service received from very informative salesman who had a very pleasant personality. I would certainly shop there again the following questions can nit be answered as my mattress is on order”

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Posted 3 months ago

“Our visit to the outlet was great, recieved good support from Ken in store. Found the mattresses we wanted, ordering and delivery seemed to be very straightforward, now waiting for the delivery!”

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Posted 3 months ago

“Knowledgeable sales employee helped guide us through several options. No pressure, let us take our time and try multiple variations. Price was very reasonable, and was shipped to our home the next day!”

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Posted 3 months ago

“Went to Sleep Country first and was about to buy a mattress for $1,350 (on sale). Glad I ended up coming here, because I ended up paying $800 for a better mattress.”

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Posted 3 months ago

“Very good. Excellent price. Service from Greg was excellent. Delivery was on time, courteous delivery men. Very professional.”

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Posted 3 months ago

“Had a great experience shopping for a mattress with my parents at the Barrie location. I’m disappointed I can’t remember the name of the salesman helping us, but he mentioned he’s there all the time! He was extremely informative about the brands, levels of firmness and matching the beds to our sleep type. He was helpful, honest, and gave us space to shop around as well. He also brought up baby crib mattresses being new to the inventory and showed us the small selection, as I have a baby on the way. Ended up purchasing the mattress online and had it shipped and brought into our house. The movers were very friendly and quick. They were also courteous enough to remove their shoes as well, WHILE holding the bed, without even asking! 10/10 experience. Thanks National Mattress!”

National Mattress Canada 5 star review on 31st July 2025

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Posted 3 months ago

“Mattress price and quality are reasonable”

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Posted 3 months ago

National Mattress Canada is rated 4.8 based on 15,436 reviews