National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,264 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 19th January 2026

1235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend’s son loves his new mattress. He gives it a 10 out of 10 :)”

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Posted 10 months ago

“Very good customer service at all ends of the transaction. At the store we were provided with valueable information to make a informed decision. The delivery of the product was efficient and friendly.”

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Posted 10 months ago

“Honest and kind excellent customer service”

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Posted 10 months ago

“Sales person was extremely knowledgeable, we were in an out within minutes with the box spring we needed. He didn’t try to upsell us and was extremely friendly and professional.”

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Posted 10 months ago

“This review is for your North York store. The service was excellent. The gentleman who advised me was very knowledgeable and helpful. However, I went first to your Markham shop and the customer service was BAD. I had to force the sale associate to get out of his booth to show me what I was looking for and I was the only customer in the store. Clearly, I was bothering him. I would give it no star if I could rate it.”

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Posted 10 months ago

“The staff is very knowledgeable and very helpful. Free delivery on most mattresses is also very appreciated, and delivery times are very convenient”

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Posted 10 months ago

“Great customer service. Very friendly and helpful staff. Very good selection of mattresses at great prices. Would recommend everyone to buy from here.”

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Posted 10 months ago

“Great service at the Kitchener Location. The bed is amazing - a little more firm than the showroom model but I assume it will break in a bit.”

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Posted 10 months ago

“Great service. Prompt, courteous and very knowledgeable. Third time doing business with this fine establishment.”

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Posted 10 months ago

“Fair prices with wide variety of option. Delivery was made on time with a good amount of warning to plan in advance.”

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Posted 10 months ago

“They were very helpful and they went out of their way to help me”

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Posted 10 months ago

“Very good customer service and a variety of mattress options to choose from.”

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Posted 10 months ago

“Great customer service, the delivery men were professional and courteous. The quality of the bed is excellent. Very pleased with my purchase and will buy again.”

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Posted 10 months ago

“I made a purchase of a mattress in a box. It was very affordable as well as comfortable. The salesman was very friendly and helpful. I would recommend National Mattress.”

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Posted 10 months ago

“The customer service was quite efficient in the store as well as for delivery. Satisfied with the purchase.”

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Posted 10 months ago

“Great service and great customer service, Thank you for your service”

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Posted 10 months ago

“Friendly people and actually knew what they were talking about!”

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Posted 10 months ago

“Good pricing”

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Posted 10 months ago

“Amazing selection of products and knowledgeable staff. Great experience overall.”

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Posted 10 months ago

“I recently purchased a mattress from National Mattress Company, and I couldn't be happier with my experience! From start to finish, the process was seamless, and I highly recommend them to anyone looking for quality mattresses at great prices. Customer Service – 5/5 The staff at National Mattress Company was extremely knowledgeable and friendly. As soon as I walked in, I was greeted warmly and given the time to browse without any pressure. When I had questions, they took the time to understand my sleep preferences and recommended a few options that suited my needs. They were very patient and explained the differences in firmness, materials, and features, which helped me make an informed decision. Selection & Pricing – 5/5 The store had an impressive selection of mattresses, including top brands and various price points. Whether you're looking for a budget-friendly option or a luxury mattress, they have something for everyone. I was pleasantly surprised by the competitive prices—they were lower than other big-name retailers I had checked out. Plus, they offered some great promotions, making my purchase even more affordable. Delivery & Setup – 5/5 One of the best parts of my experience was how quick and hassle-free the delivery process was. After making my purchase, the mattress was delivered exactly as scheduled. The delivery team was professional, handled the mattress with care, and even helped set it up in my bedroom. I appreciated the efficiency and attention to detail. Mattress Comfort & Quality – 5/5 I ended up choosing the [Mattress Brand & Model], and it has been a game-changer for my sleep! The comfort level is perfect—not too firm, not too soft. I no longer wake up with back pain, and I feel well-rested every morning. The quality is top-notch, and I can tell this mattress will last for years to come. Overall Experience – 5/5 I am beyond satisfied with my purchase from National Mattress Company. Great customer service, high-quality products, and affordable prices—what more could you ask for? If you're in the market for a new mattress, I highly recommend checking them out. I will definitely be returning for future purchases and recommending them to my family and friends. Thank you, National Mattress Company, for making this such a positive shopping experience!”

National Mattress Canada 5 star review on 9th March 2025

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 16,264 reviews