National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,293 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,293 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 14th September 2026

1271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. No hassling in the store which was a breath of fresh air. Easy check out process. Will never shop for mattresses anywhere else n”

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Posted 1 year ago

“Buying a mattress was such a pleasant experience . The salesman was very helpful and I didn’t feel any pressure . I know that I made the correct decision and my mattress will be delivered tomorrow . I have recommended this store to some neighbours .”

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Posted 1 year ago

“On time delivery, good prices. Will buy again”

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Posted 1 year ago

“Had a good experience shopping at national mattress outlet. Eden S was courteous, polite, friendly and helpful. Got exactly what I was looking for. Keep up the good work.”

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Posted 1 year ago

“The staff here are incredibly nice and good at their jobs. I didn’t feel like any sales were pushed in any ways that would make someone uncomfortable or anything. I’ve purchased two mattresses here and will recommend this place to anyone in search of one.”

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Posted 1 year ago

“I arrived super fast. I ordered late at night and i got it by noon the following day. The mattress is very comfortable, good quality and the price was excellent. I'll buy again at National Mattress”

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Posted 1 year ago

“Pricing system online and in-store should be consistent”

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Posted 1 year ago

“It is not good experience”

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Posted 1 year ago

“The staff we're amazing and very helpful as it was my first time there. Prices are awesome They have the best prices that i've seen anywhere and a lot of different choices in mattresses . The delivery drivers we're very polite on time and respectful of property. I definitely would recommend you guys 💯%”

National Mattress Canada 5 star review on 10th August 2025

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Posted 1 year ago

“Staff was helpful. Overall, it was a great experience.”

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Posted 1 year ago

“great team, very knowledable and great prices. Thank you all”

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Posted 1 year ago

“We had a easy and very helpful no pressure visit to your location on Woodbine Ave in Markham where we purchased our new mattress and found prices which were reasonable and better than other retailers. Thank you National Mattress for the pleasant experience.”

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Posted 1 year ago

“Went in with a mission. The gentleman there got us in and out in less than 10 minutes.”

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Posted 1 year ago

“recently visited National Mattress Outlet in Markham and was incredibly impressed with the service. The staff were very friendly and knowledgeable. The sales rep, Jevon, was helpful and very accommodating. The store has wide selection of mattresses and had options to fit my budget. And the best thing is that they have free delivery no matter how far you live from their store. Highly recommended.”

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Posted 1 year ago

“Prices were great, and very prompt delivery. Comfy mattress, pillows and bedding set!”

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Posted 1 year ago

“I went to the Kitchener location and Shivam provided us with amazing customer service. He answered all of our questions and purchased a Sealy King mattress. Delivered in 2 days and on even on Sunday!”

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Posted 1 year ago

“The experience of purchasing and receiving customer service was wonderful. The staff at the warehouse were not pushy and allowed us to take our time checking out different mattresses in the showroom. They periodically checked in to see if we had any questions or needed assistance. The delivery was fast, arriving the next day, and they texted us their schedule. The driver called to advise before showing up. Although there was an issue with my order, the customer service staff was very patient and polite in assisting with the exchange. The exchange was smooth and professional; the driver even helped to hold the mattress for me during the delivery inspection. I love their service and highly recommend their Markham store. Of course, the most important part was that we were able to find the perfect mattress we needed and are enjoying every night of good sleep. Thank you, NM team.”

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Posted 1 year ago

“Excellent customer service from Suraj South Mississauga location. I went to the other Mississauga location first but the customer service was very poor. I liked the product so I contacted the South Mississauga location and got excellent customer service from Suraj. He is very passionate about his job and because of him I went through with the purchase of the Mattress. The delivery process went well too! Very happy with the Mattress but more importantly the Customer Service provided prior to my purchase was excellent! I would highly recommend the South Mississauga location if you need a Mattress!”

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Posted 1 year ago

“No hassles, excellent experience Delivery on time, communication was great”

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Posted 1 year ago

“Ordering online was easy, convienant and efficient. Delivery personell were dressed appropriately and proffessional. Thank you,”

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Posted 1 year ago

National Mattress Canada is rated 4.8 based on 18,293 reviews