National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,264 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 19th January 2026

1235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

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Posted 10 months ago

“No issues with the mattress nor the delivery. It was on time.”

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Posted 10 months ago

“Excellent sale person was very helpful”

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Posted 10 months ago

“I recently bought a king-size extra firm mattress from National Mattress in Kitchener, and I’m extremely happy with my purchase! The mattress is firm, supportive, and incredibly comfortable, making a noticeable difference in my sleep. The staff at the store were friendly and knowledgeable, and took the time to understand what I needed. They also recommended some excellent deals, including discounts on mattress sheets and pillows, both of which are high-quality and very comfortable. Overall, the experience was smooth and hassle-free. I highly recommend National Mattress, especially the Kitchener location, if you’re looking for a quality mattress at a great price!”

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Posted 10 months ago

“Got the excellent mattress with the excellent price!”

National Mattress Canada 5 star review on 16th March 2025

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Posted 10 months ago

“The staff here are very helpful and make you feel comfortable to look around to find exactly what you need. They don't push you into anything. The store is clean and organized. Lots to choose from but the layout makes it easy to find what you're looking for. Thank you!!”

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Posted 10 months ago

“We got great advice from the salesman at National Mattress. He was very friendly, knowledgeable , courteous . He understood our taste and pointed us towards couple of mattress models. Delivery was done 2 days after purchase.”

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Posted 10 months ago

“I’m very pleased with the customer service at National Mattress! Their chat box attendant is a real person who responded immediately, with a clear answer to my question. They have options for organic, low toxicity mattresses which is what originally brought me to their website, but I purchased from them because of their unbeatable prices. I was hoping they would be able to deliver to my home, as they offer free delivery, but my location was not an option for this - that is why I am giving 4 stars instead of 5. But the customer service rep called me when it was ready for pick up, was willing to hold it until whoever I could pick it up, and knew what mattress I had ordered when I came to pick it up as soon as I told him my name, which I was very impressed by.”

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Posted 10 months ago

“I really am pleased with my recent purchase of the mattress from the National Mattress Outlet in Barrie. I have also got the box spring and pillows as well and it is a satisfactory experience.”

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Posted 10 months ago

“Lots of choices, the Alex was very helpful, and great prices!”

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Posted 10 months ago

“Nice in-store staff. Super helpful!”

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Posted 10 months ago

“My experience at national mattress was excellent. The workers there were helpful and insightful when helping us choose the right bed. They were patient and allowed us to try as much beds as we wanted.”

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Posted 10 months ago

“Great prices. Friendly staff and delivered when they said they would.”

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Posted 10 months ago

“Great service in store online and during delivery”

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Posted 10 months ago

“A refreshingly different experience. This is our fourth bed in ten years. Twice we tried to buy a bed from a different sleep store at different locations and both times we left feeling like we were hustled by a sleazy used car salesman. The folks at National Mattress showed us how the store was laid out and let us take our time to look. When we had questions, they were there to answer them. The delivery experience was fantastic. Delivered next day with a 2 hour delivery window and was on time.”

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Posted 10 months ago

“They have more collections on affordable prices.”

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Posted 10 months ago

“Its light and nice. My son loves it and says its very comfortable”

National Mattress Canada 5 star review on 15th March 2025

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Posted 10 months ago

“My experience was very quick and easy. I walked in for the first time not knowing what to expect. I was helped immediately. Directed to the full/double mattress section. All my questions were answered and I made a purchase within 5 minutes. Paid for it and took it home right away. Would recommend shipping here to everyone.”

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Posted 10 months ago

“I had a great experience shopping at Nationalmattress.ca. The staff were incredibly friendly, welcoming and insightful, helping me choose the perfect mattress. I initially bought the wrong size, but the exchange process was smooth and efficient with no hiccups at all. They handled everything quickly and made sure I was satisfied. Highly recommend!”

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Posted 10 months ago

“It’s nice that they don’t follow you around in the store but are available for any questions. Prompt and friendly delivery people”

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Posted 10 months ago

National Mattress Canada is rated 4.8 based on 16,264 reviews