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National Mattress Canada Reviews

4.8 Rating 15,443 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 15,443 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 25th October 2025
Babar
National Mattress Canada 5 star review on 25th October 2025
Sala
National Mattress Canada 5 star review on 25th October 2025
Forough M
National Mattress Canada 5 star review on 25th October 2025
Forough M
National Mattress Canada 5 star review on 25th October 2025
Kevin T
National Mattress Canada 5 star review on 19th October 2025
Gabriel F
National Mattress Canada 5 star review on 19th October 2025
Gabriel F
1215
Anonymous
Anonymous  // 01/01/2019
They were great, constant updates when the order was out for delivery . Hard if not impossible to beat their prices. Will definitely be back for future purchases.
National Mattress Canada 5 star review on 3rd July 2025
Helpful Report
Posted 4 months ago
Prompt response acknowledging order. Delivery notification of day and approximate time. Quick delivery by courteous drivers. Placed in room as required. The mattress was as described. I will write another review once I have used for a few weeks. So far I strongly recommend National Mattress for your bedding needs.
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Posted 4 months ago
Great service Pavan spent a lot of time with. He explained a lot about the different mattress. Delivery arived right as promised.
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Posted 4 months ago
Customer Service is A1. From the prompt, helpful & friendly attention that we received walking in the front door to ultimately completing our RV mattress purchase. We were out of the delivery area but we will definitely return and highly recommend!
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Posted 4 months ago
very helpful
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Posted 4 months ago
I have bought three mattresses over the years from National Mattress, and every time, the customer service is spot on, their prices are often lower than competitors for comparible products, and delivery is next-day fast. I love that I can support Canadian workers and purchase Toronto-made products that come with warranties and exceed expectations. They have great sales... and even when purchasing from their clearance selection, the level of service is the same as purchasing something custom. I cannot recommend them enough.
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Posted 4 months ago
National Mattress has great prices, super-fast delivery and excellent customer service. I am client for more than 5 years and really satisfied with all the products I bought from National Mattress!!!
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Posted 4 months ago
Good stuff, fast service. on-time delivery
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Posted 4 months ago
Good quality of mattresses very cooperative staff
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Posted 4 months ago
Was good experiance, the guy who helped us was well knowledge
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Posted 4 months ago
Overall good service
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Posted 4 months ago
Good mattresses
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Posted 4 months ago
The team was really helpful and upfront about each and every detail.
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Posted 4 months ago
So far in regards to getting my mattress has been the worst experienced. The original mattress that was shipped was damaged and replacement was damaged too so since I paid for the removal of my old mattress I have been sleeping now on the couch for the last 3 days and waiting for supportmattress.ca to get back to me on another replacement/refund which probably means more sleepless nights on my couch
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Posted 4 months ago
This is the second mattress I have purchased from national mattress in the last 8 months. My kid's mattress needed replacing and the experience at National Mattress was so good that when we began to notice that our bed was far beyond the 10 year lifespan, I returned to National Mattress quickly for the excellent service and knowledgeable staff. Thanks National Mattress.
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Posted 4 months ago
I initially had an issue with the box spring I received, after a quick email exchange, it was quickly corrected. The new box spring was delivered 2 days later and the damaged one was removed. Throughout the experience I was really impressed with the delivery schedule, with updates and a call when they arrived. They were on time to the exact minute. I would totally recommend National Mattress to anyone.
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Posted 4 months ago
Very helpful!
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Posted 4 months ago
Guys working there are super friendly and knowledgeable! I changed my mind later. They helped me with refund. Super smooth! But I changed my mind AGAIN, and eventually purchased 4 mattress with them. Highly recommend this place!
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Posted 4 months ago
Sales person Alex in Barrie was excellent. He knew his products and gave us time to check out all the products you offer. Next day delivery was awesome. May I suggest you carry mattress plastic to be used for old mattress to be removed from homes
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Posted 4 months ago
National mattress has a Mattress for all kinds of people. The have the most firm mattress to super plush ones, and it ia budget friendly as well. So it has been a great experience. We instantly liked a mattress that we tried and we booked it through in 20mins by the time we entered the store.
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Posted 4 months ago
National Mattress Canada is rated 4.8 based on 15,443 reviews