National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 16,204 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 16,204 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th January 2026

National Mattress Canada 5 star review on 14th December 2025

Pauline B

1231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently purchased a queen Evergreen Ecorest queen mattress and box spring. Yaman was helpful and provided us with great customer service. We will highly recommend National mattress located at 5601 Steeles Avenue”

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Posted 4 months ago

“Great prices! Better than anywhere else. Also helped our mattress for us until we were ready to pick up.”

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Posted 4 months ago

“They were helpful selecting the proper mattress for our needs while still leaving us to browse on our own. Were very helpful when we had questions without hovering.”

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Posted 4 months ago

“Very friendly store”

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Posted 4 months ago

“It was a convenient experience buys our mattress at NM. They had multiple options!! And you can do a sleep test also.”

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Posted 4 months ago

“I really like it, I sleep comfortably and soundly”

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Posted 4 months ago

“I met Henry in Markham store and he helped me to find my mattress and set up quick free delivery next day. I was satisfied with my purchase. Thank you.”

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Posted 4 months ago

“We purchased our mattress a few weeks ago and had a great experience with the staff! They were knowledgeable and helped us pick a mattress that best suited our needs. We would recommend National Mattress to anyone looking to purchase a new bed!”

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Posted 4 months ago

“Loved the mattress, loved the store and the customer service! If you are price conscious like me, this is definitely the store of value!”

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Posted 4 months ago

“We love our new mattress and can't get enough of it! Here's my son in dreamland at 10:30 am in summer. 🤭 It's soft and comfy with just the right bounce and give. It's not memory foam so you don't really sink into the mattress. There's still support from the springs, which I appreciate a lot since I get backaches if the mattress is not supportive enough. No more backaches from our rickety old mattress. So happy with this purchase from National Mattress!”

National Mattress Canada 5 star review on 22nd August 2025

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Posted 4 months ago

“Good selection at good prices! Shipped mattress to local store for free pickup and service during pickup was quick and easy!”

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Posted 4 months ago

“Easy experience. Loved the ability to actually try the matress I wanted in the store. Quick and professional delivery.”

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Posted 4 months ago

“We had a pretty good experience buying a mattress at the Kitchener location. Staff were very helpful and knowledgeable. They were right that it will take a little while to get used to it but the wait was worth it, we got what we needed and wanted. There’s a great variety of mattresses and one to fit every budget. I would definitely recommend buying a mattress here.”

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Posted 4 months ago

“Great service and incredibly fast delivery. Ordered and received items the next day!”

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Posted 4 months ago

“Very friendly and knowledgeable service. Quick to make requested changes with no trouble. Sleeping great!”

National Mattress Canada 5 star review on 21st August 2025

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Posted 4 months ago

“Products are good, however the delivery experience needs to be improved. I got the delivery confirmation email from “Peter”, but the delivery never happened until I called the customer service, they did not give a reasonable explanation either but reschedule the next day delivery.”

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Posted 4 months ago

“National mattress provided an excellent mattress at a super price. Especially impressive was delivery; arrived the next day at time stated, so no waiting around at all . Very happy with National, and will deal with them in future!”

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Posted 4 months ago

“National Mattress was extremely helpful! Their service at the store was great and friendly, and they provided helpful information for my partner and I to make a decision on the best mattress for us. Delivery was also well within their delivery window. We will definitely be back for our future mattresses.”

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Posted 4 months ago

“Store staff Arnold W is friendly and helpful. But the delivery staff are so cold and unhelpful. On delivery day, the delivery staff just dumped the 2 mattresses into the service elevator , then left. Saying that the customer need to pay extra for delivery up to my condo unit on 3/F. I, a senior citizen, was stranded in the elevator without help. My order clearly indicated my condo unit on 3/F and the delivery staff ignored it.”

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Posted 4 months ago

“The best selection! Extremely helpful staff! Good night!”

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Posted 4 months ago

National Mattress Canada is rated 4.8 based on 16,204 reviews