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National Mattress Canada Reviews

4.8 Rating 16,204 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 16,204 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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Anonymous
Anonymous  // 01/01/2019
We went to the Barrie show room to see and test the mattresses prior to mskingbour decision. The staff were low pressure, very informative, and helpful. Delivery was not next day but I suspect it had a lot to due with a Sunday afternoon purchase, and waiting a day was not at all unreasonable. Delivery was on time and the communication was terrific. The person who delivered the mattress was respectful and efficient.
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Posted 4 months ago
From the moment you walk into the door customer service, selection anything you'd want when shopping for a mattress is outstanding!!! Wrong bed frame arrived so had to upgrade with mattress coming the same day. This was resolved in less than 5 minutes. New righ size mattress came no hassle at all. The prices are amazing and so is the quality of their product. Delivery was amazing as well. I will never walk in to Sleep Country again!!! Ever!
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Posted 4 months ago
Excellent service provided at the 1655 Dundas St E location. Very good prices and the associate was very informative and helped me with my bedding supplies needs! They explained the products and the delivery process very well, and never rushed my decision to buy. Overall an excellent experience!
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Posted 4 months ago
There were many to choose from and try. The staff were kind and knowledgeable.
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Posted 4 months ago
National Mattress has good customer services. My NM mattress was out of stock but the customer service kept me informed about the status and it was back in stock and delivered within a week. Delivery was on time and they were polite. The mattress is firm and comfortable so far.
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Posted 4 months ago
Super comfy mattress
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Posted 4 months ago
Very firm excellent value for your money
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Posted 4 months ago
Great selection....got the exact type and frimness i needed.
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Posted 4 months ago
Helpful and knowledgeable staff
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Posted 4 months ago
It was a wonderful experience at the downtown location, and it was Sunday! The mattress is excellent and very reasonably priced. Thank you very much.
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Posted 4 months ago
Great service. Knowledge staff,next day delivery. Good quality mattresses.
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Posted 4 months ago
Henry was super helpful!
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Posted 4 months ago
The sales associate we spoke with, Greg, made it easy by giving us the lay of the land and then letting us check stuff out on our own time while also being available to answer questions. Good shopping experience, would recommend.
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Posted 4 months ago
Our experience in buying our mattress was very good and the saleperson was very savy and helpful and very curtious. I will refer my friends and family. Tony
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Posted 4 months ago
I was impressed with the service I received in the store. All issues were addressed like how I sleep, back and sciatica pain. Very patient as I tried every type of mattress med firm,firm, memory foam and coils. No sale pressure or rushing. The one I purchased was in stock and in my bedroom the next morning. The 2 delivery men were very polite and helpful with the old mattress (putting it in the bag) and removing the wrap on the new one. I have already recommended National Mattress to the neighbors.
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Posted 4 months ago
Excellent friendly service, delivered on time without issue
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Posted 4 months ago
Price and quality is very good when compared to other shops around. Delivery is prompt. I got a little teared mattress but upon letting the team know about it they were pretty fast in replacing it. Highly satisfied with them
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Posted 4 months ago
Great variety, especially of firmer mattress which seem to be harder to find in Canada. The staff was friendly and helpful.
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Posted 4 months ago
Wide range of collections for mattress and found the one we like :)
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Posted 4 months ago
Good explanation on different types of mattress
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Posted 4 months ago
National Mattress Canada is rated 4.8 based on 16,204 reviews