National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,936 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,936 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 9th August 2026

1260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery. However, we weren't told the mattress would be delivered rolled up and had no idea how heavy it was.”

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Posted 1 year ago

“The website is easy to use and the mattress can be shipped next day. Impressive service. So far the mattress is comfortable.”

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Posted 1 year ago

“Amazing service Great products The tram so welcoming and helpful I was at the Mississauga north west”

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Posted 1 year ago

“Mattress is good. Delivery is too good. Thank you.”

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Posted 1 year ago

“They sell a good product.”

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Posted 1 year ago

“Very good customer service, very straight forward and to the point. Knowledgeable about the mattresses and honest with customers. Delivery was smooth and on time.”

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Posted 1 year ago

“Very seamless experience. Found the product that I was looking for that I couldn't find anywhere else.”

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Posted 1 year ago

“Great mattress..”

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Posted 1 year ago

“Met expectations!”

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Posted 1 year ago

“I found Henry at the store very knowledgeable & helpful he also gave you space to look around the store. We have only had the mattress a week but so far we are very pleased with it ,the price was good & the delivery service was on time sending updates so you can track the time.”

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Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

“The support was great while buying the mattress. It was fast and smooth process. They even carried my mattress to my car. Very professional.”

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Posted 1 year ago

“Great service and product. Highly recommended”

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Posted 1 year ago

“Pleasant visit in store to try all different types of mattress. Appreciated to get some help from the store!”

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Posted 1 year ago

“Visited Hamilton location. Easy to shop mattresses and get help - took one that day and second was delivered the following day! Great experience.”

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Posted 1 year ago

“The delivery was late and the package was full of grease”

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Posted 1 year ago

“The 2” platform is what we expected. Good value. One corner was slightly soiled where it the plastic bag ripped and was clearly dragged. The delivery time kept changing otherwise a good delivery.”

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Posted 1 year ago

“The was a great experience. We went to the shop and the staff immediately help us search up a model that we saw another shop to find the same model and have us rest and providing the information. It was never pushing.”

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Posted 1 year ago

“Making a purchase at National Mattress was a pleasant experience. As soon as I entered the store, I was approached by a nice gentelman who told me how to navigate the store. On my way to the back of the store another gentelman appeared, asked what I specifically needed, and directed me to the selection of mattresses to try. When I made a decision, the act of paying and arranging the delivery was prompt and courteous. Tomorrow my matteress is supposed to be delivered. I hope it will be as painless as buying it. I've been sleeping on the mattress (Serta) for a few nights now. It's terrific! I chose a medium and it's just what my body needs. I wake up rested with zero aches and pains.”

National Mattress Canada 5 star review on 3rd May 2025

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Posted 1 year ago

“Online store rejected order twice due to incorrect fraud alert, with no message that my order was canceled. Drove one hour the store, but credit card terminal was broken. Had to come back another time the next day.”

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Posted 1 year ago

National Mattress Canada is rated 4.8 based on 17,936 reviews