National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 17,497 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 17,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 15th June 2026

1249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

Helpful Report

Posted 1 year ago

“I knew what i want and Logan helped me to go in and out and find my son's mattress.”

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Posted 1 year ago

“Great services, no hassle or sale pressure. Just honest, helpful folks!”

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Posted 1 year ago

“Great service and prices. Looking forward to receiving our delivery. Would definitely recommend that people shop here if looking for a mattress!”

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Posted 1 year ago

“I recently decided to get a new mattress, went to the Sleep Country Canada website as I was trained to do from all their advertising, and chose one I liked, but then found it was 'Made in the USA', as were most of those mattresses. I knew I wanted a Canadian-made mattress and after some Google Fu (and madeinca.ca), I discovered National Mattress! What a delight! I went to a location near me and picked-out a comparable mattress that was basically ONE THIRD THE PRICE of the first US-made one I picked online!!! After FREE DELIVERY just four days later, I was sleeping pretty for the first time in a while! It was one of the BEST PURCHASE decisions I've made in a while! I am so happy, I don't even want "a chance to win" this mattress by writing this review. After sleeping on it for a month now, I FEEL GREAT! I am happy to pay for this very well made (in Mississauga, ONT) "Orthopedic Supreme Flippable" Queen sized mattress! THANK YOU NATIONAL MATTRESS, I'll never buy anywhere else! (The in-store clerks and the delivery guy were also GREAT! Delivery went especially smooth, with their tracking and the driver calling ahead of time -- a GREAT PURCHASE all around!”

Helpful Report

Posted 1 year ago

“The jury is still out on the mattress. It feels not as firm than as the one I tested in the showroom. I’ll give it more time before deciding whether to do an exchange. Also the mattress was delivered promptly on schedule, sealed in plastic but the tags were just thrown inside the packaging and not attached to the mattress. This raised questions. Most new mattresses have the tags attached.”

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Posted 1 year ago

“The staff were friendly and approachable when ever you got questions about their items. Help us all the way until we load it to our car. Thank you.”

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Posted 1 year ago

“The shipped was fast and the price for the mattress that we purchased is great!”

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Posted 1 year ago

“bed came on time. the delivery guys were very nice and helpful. bed came fully wrapped no damages couldn’t be happier with my purchase. definitely will be purchasing from here again in the future”

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Posted 1 year ago

“Excellent product quality across a wide range of choices. We didn't find any other place that beats their prices. That's National Mattress in a nutshell. They have a great business model that strips away the sometimes unnecessary glamour of retail showcasing and passes on the resulting price benefits to us customers. Personally this mattered more to me as I'd rather avoid paying for all the extras to save on the final price instead. In a market that has become overly sophisticated and confusing, the employees at National Mattress make it easy to navigate the different designs and find the best fit for you. They are knowledgeable and helpful without pushing for a sale. My wife and I loved this about their employees. It's probably because of their compensation policy that is not based on sales commissions. We enjoyed the pressure-free shopping experience. They also offer a fairly good window for a satisfaction guarantee. Their warehouse is designed well and simple to navigate without assistance. After we decided on the model we wanted, we ordered it online a day ahead after comparing other warehouses. Their online ordering process was super easy and their delivery was bang on time. They always kept me informed about the status of my order and the shipping. We ended up buying a firm, king sized, pocket coil, euro top mattress called Galaxy Vanessa. Easily exceeded our expectations for the price we paid. They also have great discounts for Black Friday. Very happy with the purchase. Would highly recommend. You cannot put a price on good sleep. It's totally worth checking out before your next mattress purchase.”

National Mattress Canada 5 star review on 3rd February 2025

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Posted 1 year ago

“10⭐️ . This is the only mattress store you need visit . No hassles, no sales pressure, large inventory of quality mattresses, best prices, and free delivery in their large area .”

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Posted 1 year ago

“Thank for your services About the matters hope everything go good next days”

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Posted 1 year ago

“Afte sleeping on our new matress waking up the next morning well rested more energy and no aches or pains”

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Posted 1 year ago

“Mattress is really good quality at an amazing price. I enjoyed the process of picking one from start to finish. Seamless ordering and delivery to room. Thank you”

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Posted 1 year ago

“Super online service, quick and painless delivery.”

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Posted 1 year ago

“Excellent service. The person that dealt with us provided many options of the various beds and was knowledgeable about them. He pulled some out for us to try and gave great insight as to what would probably meet our needs. Also, they do free delivery! We would highly recommend National mattress.”

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Posted 1 year ago

“Good selection of mattresses with competitive prices. Had great experiences with our sales rep who is knowledgeable and patient to our many questions and back and forth decision process.”

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Posted 1 year ago

“Great product, reasonable price and an excellent customer service from National Mattress”

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Posted 1 year ago

“Very nice customer service and knowledgeable employees”

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Posted 1 year ago

“Ordered a mattress to arrive on the 31st. It's been delayed further, with no date given.”

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Posted 1 year ago

National Mattress Canada is rated 4.8 based on 17,497 reviews